Menu
For Business Write a review File a complaint
Daraz.pk Customer Service Phone, Email, Contacts

Daraz.pk
Reviews and Complaints

www.daraz.pk

Learn how the rating is calculated

1.1 7 Reviews 565 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Daraz.pk Complaints 565

ComplaintsBoard
S
5:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Daraz.pk nia x5sp headphones black

Sir, I order the headphn on 11 aug Then the Headphn Deliver to me on 17 aug But Headphn have Manufacturer Fault So i call the Customer care Nd make thr Xchng Return Reqst. On 20 August Your Rider Pickup the headphn, Now For God Sake Today Is 6 September But Still i don't Receive My Headphn WTH are You Guys Doing ? Just give My Money back i don't want to wait anymore

Read full review of Daraz.pk
Hide full review
ComplaintsBoard
S
1:58 pm EDT

Daraz.pk contour kit and wow 5in1 lip tattoos

Salam...i, ve order some products from daraz.pk it was totally fake the product i, ve order I haven't received I, d order 15in1 contour kit and wow lip tattoos but I got 3in1 ads contour kit and row lip tattoos totally fake...and the deliver man took 1100 rs of both products from us instead of 581 I contacted from the seller he said that you can upload the picture of products and we can give you a refund voucher and these 2 products are gift from...now plz approve this and give my refund voucher

Read full review of Daraz.pk
View 0 more photos
Hide full review
ComplaintsBoard
S
6:26 am EDT

Daraz.pk complaint about fake delivery of order no: [protected]

Dear...
I ordered three items on Daraz.Pk online
From above three orders Two orders (1) [protected] Manual Rollers Treadmill - Black and (2) [protected] Instant Weight Reduce Massage Machine - White are delivered to me through Leopards Courier Service.

BUT.. today unfortunately
The following
Order Number: [protected] (Electric Head Massage & Relax Brain Acupuncture Points Stress Release Machine Vibration Massage) is fake delivered to me in shape some fake items.

I mean instead of Relax Brain Point Machine, I received the following items:-
1. Invoice Papers
2. One Bike Power Pluck
3. One Tape
pictures are shared herewith..

The above items are delivered to me instead of Relax Brain Point Machine.

You are requested to please
solve my problem.

Saleemss Soomro
[protected]
[protected]@gmail.com
Larkana

Read full review of Daraz.pk
View 0 more photos
Hide full review
ComplaintsBoard
M
5:58 am EDT

Daraz.pk ps4 dualshock 4 wireless controller (rev.2016) - jet black

3rd Sep 2018
Game Stop
I ordered ps4 controller on 31 August and it was delivered on 3rd of september, 2018.I found out that the product was not genuine and it was a refurbished product . Controller has lack of features as it was clearly mentioned that it was a double shock controller but i couldn't feel any kind of vibration while playing game. The controller should have a charging light on it which was clearly missing. The product is not genuine and i have been robbed and I demand 100% refund.
I request 100% refund.

Read full review of Daraz.pk
Hide full review
ComplaintsBoard
M
2:35 pm EDT

Daraz.pk pack of 3 t-shirts

dear Daraz.pk...
You are no doubt a certified trusted online shopping site but some of your sellers are breaking our trust to shop from u. yesterday i recieved my a parcel of BnB accessories which is totally different from the order i reserved. it is really disscussting. i have paid 1198/= rupies for 3 t-shirts but recieved very bad quality cheap tottaly different shirts. kindly take notice of that and change my order other than my suggestion will b not to shop from u to every1 i know.
Hope you will take notice and sustain our shopping trust from u.
Thank You

Read full review of Daraz.pk and 3 comments
Update by mehar Faheem
Sep 02, 2018 2:50 pm EDT

kindly ask your sellers to let us allow to open the parcel in order to check the product we ordered before payment.

Update by mehar Faheem
Sep 02, 2018 2:42 pm EDT

kindly take action against BnB seller they are chearters. they deliverd product of their choice rather than the product we ordered.
Hope for the co-operation from your side and kindly make them to change my order.
Thanks

Hide full review
3 comments
Add a comment
B
B
Bts Army
US
Mar 25, 2021 9:35 am EDT

Please BAN AND TAKE ACTION AGAINST BNB ACCESSORIES

B
B
Bts Army
US
Mar 25, 2021 9:34 am EDT

Bnb accessories is absolutely the Worst service.
I've ordered it for 10 days even talked to them and at the end time they cancelled it they weren't exactly telling why but it felt as if it was out of stock and they started behaving so ridley when i tried to confirm I've been waiting it for so long they don't even try to compensate
My first experience is really really disappointing
Their service isn't friendly with their customers at all
I REPEAT!
They started fruad and said transfer additional 1000 rs in their account beforehand
I was like seriously?
And then they started making lame excuses that they wouldn't deliver in my area even tho from the same shop things were delivered at the same area
Please take action
And report bnb accessories
It's the worst service ever

R
R
Roby
US
Jan 10, 2019 6:54 am EST

I had the same issue, Please Please Please BAN this fake scammers and ban their website

View 0 more photos
ComplaintsBoard
M
11:41 am EDT

Daraz.pk paid for mobile phone and received charger and hands free only :@

Daraz - New way to fraud people online!

Ordered Huawei P20 Lite via order # [protected] on August 15, 2018 and paid Rs.35, 898 for it. On receipt of parcel on August 18, 2018, I found Huawei mobile box inside the daraz flyer was already opened and Huawei P20 lite Handset was missing from the box. Now, after almost 2 weeks of so called investigation, Daraz.Pk refused to provide the missing hand set and said that the parcel was delivered to you safe and sound by Blue-Ex Courier Company.

Someone from the Daraz team or Blue-Ex Courier Company stolen the mobile from box and packed it in Daraz Flyer.

They have not shared the investigation report / criteria, just declared their decision that Daraz is not responsible for this.

Online shopping is becoming a new way to fraud people and Daraz is also part of it. So, Shop at your own risk!

Read full review of Daraz.pk
Hide full review
ComplaintsBoard
C
5:34 am EDT

Daraz.pk domo car hanging

I am extremely disappointed... I add a different product in cart but get totally different product.. I contacted the seller of product about the wrong product hey just told that it was totally daraz's mistake they send the seller a wrong picture of product.. he told me this is due to daraz they send the tottale wrong picture to him that I add in my cart.. I waited around 7days because of eid after that I get a wrong product... I am extremely disappointed by getting wrong product after soo much wait...

Read full review of Daraz.pk
Hide full review
ComplaintsBoard
N
9:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Daraz.pk screwdrivers racket toolkit.

I ordered Racket tool kit on 14 august..Payment was successful and last Last date of delivery was 22nd of august but now its 31 August still not received.. Besides that there is no information or method mentioned to track my order.
Please help me
Please find attached screenshot having whole info of order.
Reply me on my email id
Naim.[protected]@gmail.com

Read full review of Daraz.pk
View 0 more photos
Update by Naeem Ahmad
Sep 01, 2018 9:33 am EDT

Anyone here to Assist me?

Hide full review
ComplaintsBoard
A
8:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Daraz.pk iphone 7 cover

The colour i got was wrong and it was not as shown in the picture and i was not expecting this as i ordered from daraz for the first time. I want a refund. The colour of the iphone cover in the picture showed pink colour but i recieved a blue colour with a logo on top which i dont want. The cover i recieved is wrong and not what i ordered so i want a refund.

Read full review of Daraz.pk
Hide full review
ComplaintsBoard
M
8:13 am EDT

Daraz.pk I am complaining about wrong delivery of beats x

I ordered a product naming beats x for apple but the product that i have recieved is beats x for android i want beats x for apple not for android . The original headphones by dr.dre comes with W1 chip which enables iphone to connect with headphones atomatically i want original headphones for apple
So please reply to my camplaint fast because i want to buy original headphone by dr dre which is present on your draz.pk site

Read full review of Daraz.pk
View 0 more photos
Update by Muhammaduzair Abbasi
Aug 29, 2018 8:16 am EDT

The beats x which you have snted me dosent even have the features of apple campany it only have android features

Hide full review
ComplaintsBoard
N
4:11 am EDT

Daraz.pk 2nd and last complaint hood damage 2nd time

2nd and last complaint
What kind of service you people providing us. Before only glass was damage and this time the other damages also there and even glass also not repair yet if you cannot do anything please refund my money this is Hamid Ayub my Account / IBAN No.
PK13BAHL0051007800464250
Bank AlHabib LTD

1st complaint
Very bad service when it delivery the hood glass was damage and the deliver-man told us to complain, i told him you should give us in writing but he refused I don't know what to do? please take an immediate action as we the costumer thinks that darzar.com is Pakistan's best online shopping and reliable websites but after this it makes a question mark ? but still I have hope.
In Sha Allah

Read full review of Daraz.pk
View 0 more photos
Hide full review
ComplaintsBoard
A
2:26 am EDT

Daraz.pk want to track my order

I want to confirm that my order is successfully placed or not
My order number is [protected]
I select link 1 payment method but i couldn't complete the transaction
so thats why i want to confirm my order.
So what should i do place new order or wait for your rply.
Its urgent please confirm me that what should i do as soon as possible
Hope so i will get positive rply from Daraz. PK.
Your Sincerely,
Asad Ahmed

Read full review of Daraz.pk
Hide full review
ComplaintsBoard
V
12:04 am EDT

Daraz.pk pansari inn indigo powder

on 2018-08-17, i ordered a 100 gm pack of said indigo powder against the order no [protected] from pansari inn. however, when i actually received the product it was fake instead they had traded henna which hardly costs 10 rs in local markets and they have charged rs 645. kindly make the adjustments in delivering the right product or else refund my money, thank you.

Read full review of Daraz.pk and 1 comment
Hide full review
1 comment
Add a comment
R
R
Raja dilshad
PK
Sep 14, 2018 10:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Contact me and change my item scam karty ho [protected]

View 0 more photos
ComplaintsBoard
H
10:17 am EDT

Daraz.pk I haven't received what a ordered

I ordered a glass sheet protector and back cover for Samsung j8 and I only received back cover and that too an incorrect one. That's not what I ordered.I need a glass sheet for my phone as early as possible. This is the first time I ordered something online and I am very disappointed with the result. What is the solution now? I even don't like the cover that is delivered.

Read full review of Daraz.pk
Hide full review
ComplaintsBoard
J
8:52 am EDT

Daraz.pk my order

Salam dear daraz team I order 2 neck kurta 13 august I recieved my order 24 august when I open my order I saw my order different I order the kurta in medium size but I recieve in one large and one medium so I want to return the order and my money so resolve this issu fast and return my money I want to return my money as a vacture so resolve my issu salam to all daraz team allah hafiz

Read full review of Daraz.pk
View 0 more photos
Update by Javed Aslam
Aug 24, 2018 8:54 am EDT

Resolve fast

Hide full review
ComplaintsBoard
F
7:08 pm EDT

Daraz.pk incomplete parcel

I have ordered a life tree arcylic frame from daraz.pk 3 days ago and I received it today but it's incomplete there's no frames in it which they have shown in the picture why is it so? When I payed the full amount than why you didn't delivered the complete parcel? It is really disappointing I need the frames which are shown in the picture or you take your product and return me my money asap

Read full review of Daraz.pk
View 0 more photos
Hide full review
ComplaintsBoard
A
7:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Daraz.pk leopard courier services

Name: Adil khan
Email: adil.khan.[protected]@awkum.edu.pk
My order for pitzza maker is still not delivered to me. The order has been picked up by leopard courier services 4 days ago at peshawar. Order details are given below.

Dear Customer! Your order from Arafat Brothers (Karachi) has been picked under Consignment No [protected] and will be delivered within 1-2 working days. Please keep exact Rs.5339.00 ready, for collection.
Thanks.
For any inquiry call
Leopards Courier
[protected]

Read full review of Daraz.pk and 1 comment
Hide full review
1 comment
Add a comment
R
R
Rohailrebel
PK
Jan 23, 2019 12:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I received wrong oder at Hala City please rufund my 3checkered shirts order...

ComplaintsBoard
R
6:39 am EDT

Daraz.pk mobile cover

I order the 360 cover of my mobile in royal blue colour but they send it in navy blue colour 😡😡😡 now what can i do its not good for company repo em not order any thing in future if u deal with your customers like that u will get nothing so please be keen about customer requirements after that u send the protector of another phone u didn't send the same model protector that i want its horrible experience to shop with daraz. Com

Read full review of Daraz.pk
Hide full review
ComplaintsBoard
M
7:17 am EDT

Daraz.pk pure leather perfume

18.08.2018 Date of incident
[protected] Contact
Pure leather Perfume was ordered vide my order No: [protected]. There was two perfume in my above order. One of perfume is not able to use. Because on one day when i start to use it; its press button is not function properly. So perfume cant come out of bottle and by this reason i cant use the product.

Keeping in view if above, I want to replace the product.

Read full review of Daraz.pk
Hide full review
ComplaintsBoard
K
6:45 pm EDT

Daraz.pk global smart tv 42”order number [protected]

I have ordered for more thn 1, 80, 000 PKR stuff from this website. They delivered a tele which was fine for 14 days and the 15th day my brother turned it on and it was just the black screen and nothing, we complained on their whatsapp customer service cuz the numbers they have displayed on thr website never worked, some lady picks up and says its her number. Anyhow, the advisor on whatsapp said to contact any local shop with the warranty card and problem will be sorted, my brother went with the warranty card and Tv and they said that this is not a genuine warranty card, i am literally speechless right now. Is thr anyone who can do anything with these kind of people? Or they will keep scamming people like this? Tv was for 28, 000 PKR. Just dont know what to do!

Read full review of Daraz.pk
Hide full review

Daraz.pk Reviews 0

Looks like Daraz.pk has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Daraz.pk, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Daraz.pk

Screenshot Daraz.pk
Daraz.pk is an online marketplace operating in Pakistan. It offers a diverse range of products including electronics, fashion, home appliances, and more. The platform provides services such as convenient home delivery, various payment options, and customer support. Users can browse and purchase items through their website or mobile app.
How to file a complaint about Daraz.pk?

Here is a guide on how to file a complaint against Daraz.pk on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Daraz.pk in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Daraz.pk. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Daraz.pk on ComplaintsBoard.com.

Overview of Daraz.pk complaint handling

Daraz.pk reviews first appeared on Complaints Board on Feb 13, 2017. The latest review Mixed Experiences with Daraz PK was posted on Mar 29, 2024. The latest complaint muscletech nitro tech was resolved on Dec 07, 2019. Daraz.pk has an average consumer rating of 1 stars from 572 reviews. Daraz.pk has resolved 2 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.5
572 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Daraz.pk Contacts

  2. Daraz.pk phone numbers
    16 492
    16 492
    Click up if you have successfully reached Daraz.pk by calling 16 492 phone number 4 4 users reported that they have successfully reached Daraz.pk by calling 16 492 phone number Click down if you have unsuccessfully reached Daraz.pk by calling 16 492 phone number 0 0 users reported that they have UNsuccessfully reached Daraz.pk by calling 16 492 phone number
    57%
    Confidence score
    Bangladesh
    +92 21 111 132 729
    +92 21 111 132 729
    Click up if you have successfully reached Daraz.pk by calling +92 21 111 132 729 phone number 795 795 users reported that they have successfully reached Daraz.pk by calling +92 21 111 132 729 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +92 21 111 132 729 phone number 366 366 users reported that they have UNsuccessfully reached Daraz.pk by calling +92 21 111 132 729 phone number
    37%
    Confidence score
    Pakistan
    +977 980 129 2929
    +977 980 129 2929
    Click up if you have successfully reached Daraz.pk by calling +977 980 129 2929 phone number 98 98 users reported that they have successfully reached Daraz.pk by calling +977 980 129 2929 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +977 980 129 2929 phone number 53 53 users reported that they have UNsuccessfully reached Daraz.pk by calling +977 980 129 2929 phone number
    30%
    Confidence score
    Nepal
    +95 997 014 0004
    +95 997 014 0004
    Click up if you have successfully reached Daraz.pk by calling +95 997 014 0004 phone number 13 13 users reported that they have successfully reached Daraz.pk by calling +95 997 014 0004 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +95 997 014 0004 phone number 21 21 users reported that they have UNsuccessfully reached Daraz.pk by calling +95 997 014 0004 phone number
    Myanmar
    +95 997 016 0006
    +95 997 016 0006
    Click up if you have successfully reached Daraz.pk by calling +95 997 016 0006 phone number 11 11 users reported that they have successfully reached Daraz.pk by calling +95 997 016 0006 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +95 997 016 0006 phone number 18 18 users reported that they have UNsuccessfully reached Daraz.pk by calling +95 997 016 0006 phone number
    Myanmar
    +94 117 575 600
    +94 117 575 600
    Click up if you have successfully reached Daraz.pk by calling +94 117 575 600 phone number 24 24 users reported that they have successfully reached Daraz.pk by calling +94 117 575 600 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +94 117 575 600 phone number 24 24 users reported that they have UNsuccessfully reached Daraz.pk by calling +94 117 575 600 phone number
    Sri Lanka
    +49 15 792 373 184
    +49 15 792 373 184
    Click up if you have successfully reached Daraz.pk by calling +49 15 792 373 184 phone number 343 343 users reported that they have successfully reached Daraz.pk by calling +49 15 792 373 184 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +49 15 792 373 184 phone number 107 107 users reported that they have UNsuccessfully reached Daraz.pk by calling +49 15 792 373 184 phone number
    52%
    Confidence score
    WhatsApp / Pakistan
    +977 980 129 2930
    +977 980 129 2930
    Click up if you have successfully reached Daraz.pk by calling +977 980 129 2930 phone number 34 34 users reported that they have successfully reached Daraz.pk by calling +977 980 129 2930 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +977 980 129 2930 phone number 32 32 users reported that they have UNsuccessfully reached Daraz.pk by calling +977 980 129 2930 phone number
    3%
    Confidence score
    Viber / Nepal
    More phone numbers
  3. Daraz.pk emails
  4. Daraz.pk address
    6/A, Executive Tower, Dolmen City, Block 4, Scheme № 5, Clifton, Karachi, Pakistan
  5. Daraz.pk social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Daraz.pk Category
Daraz.pk is ranked 58 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.