Daraz.pk’s earns a 1.1-star rating from 572 reviews, showing that the majority of online shoppers are dissatisfied with their purchases.
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My seller account app is not working
My seller account app is not working if any device which can I use
Dawlan e
Mai 4 order kiye the Jo mujhe 90 % deal mai mile the order place hogya Mera order tcs track pe b aya us k bad phona ata daraz walun ka k apka order cancelled kr diya gya hai mne help line pe b bat ki unho ne b jhutha aasra de kr no kr diya
Pubg box
I parchase pubg id payment done but id not give to me
Whatmobile.com.pk/ShopEasy Pakistan has hacked my daraz.pk wallet for rs.52,000
Assalam O Alaikum sir.
https://m.whatmobile.com.pk/Xiaomi_Mi-11-Lite
On this link there is a comment of whatmobile.com.pk who is offering discount on this mobile and giving sealed pack mobile phone (not used he claimed) and this phone is discontinued in the market. It may be available if someone has old stock.
In that comment of whatmobile, he has given a number which is only for whatsapp to place order. Further in that comment, he said to share screenshot of having amount to purchase mobile in any of the wallets/banks which he provided in further chat on whatsapp i.e.JazzCash,Easypaisa, SimSim, Daraz Wallet, Konnect etc,.
Besides i started chating with him on whatsapp, i also saw his whatsapp profile name and then found Facebook page with the same name where i also got attracted for Samsung A52 for Rs. 52,000.
I transferred Rs.52,000 on Daraz.pk Wallet and shared a screenshot with him. Then he sent me an application to download and install and said tap on order now.
When i installed and tapped on order now, meanwhile he placed bizarre orders from my Daraz ID and made my daraz wallet empty. He also changed my email ID domain part only (like @stayhome.li instead of @yahoo.com) and my mobile from Daraz.pk profile so that i couldn't get notifications on placement of orders.
Sir i am a poor man. I raised this amount by my savings. Please help me to recover my Rs.52,000 from this scam group and also punish them to save others. I'll be very thankful to you sir.
Desired outcome: I want to recover full amount Rs.52,000.
he is a lier he have mentioned that he lost 52k from daraz wallet but there is only 50k maximum limit of daraz wallet. if someone place fake order without login details then that person can be easily tracked with delivery details. looks like fake post. daraz and daraz wallet both are different things. ShopEasy is also different platform as per my investigation they don't ask for any amount before they deliver product. they offer customer to open box and check if you are satisfied then buy daraz gift card for them and enter email address for delivery so they can use it in any sale. no one can use without credentials.
My overseas orders
My overseas 2 orders are reached at Karachi warehouse. I'm also resident of Karachi. I daily call to daraz helpline that once my orders were reached at ware house pakistan before time than why are you not delivering them quick. Ni one is helping me, no one from daraz Officials bother to resolve issue.
Kindly take action
Regards,
Dr. Zafar Ali Channa
[protected]
Desired outcome: Nil
Received damaged parcel
Received damaged parcel who's sticking is not intact and not as same as I ordered. Kindly replace it with the new one
Desired outcome: Parcel is damaged
Toy Car rechargeable remote robot yellow transformation car
Good morning sir,
It is to inform you that i order my product 2 in one rechargeable car but instead of that i received just simple car not rechargeable i want to get change my product Order Number [protected].
I am very thankful to you.
Order Name Amirah khokhar
Desired outcome: Please Refund
Triple paper dispenser
یہ میں نے ایک آ ڈر منگوایا تھا میری ان سے ڈیل ہوئی tripple paper dispenser تھی کہ اپ لوگوں نے سارے ساتھ ٹشو دینے ہیں لیکن ساتھ کچھ نہیں ایامیرے ساتھ زیادتی کی ہے مہں خود ایک ایڈووکیٹ ہوں اگر کل تک تمام ٹشو نہ پہنچو تو میں لوگوں کے خلاف قیس کر دوں گا اور اپ لوگوں کو مہنگا پڑے گا
Desired outcome: Triple paper dispenser
Markers ordered but not trecieved
I had ordered a set of markers through the website but have not recieved these yet paid the amount through my wallet
Desired outcome: Kindly resolve this issue as soon as possible
I have purchased 2 time from different accounts and. But my order was cancelled without refund
I have placed order on daraz on 7th march for bike cover with order#[protected] to deliver at daraz store but order was canceled due to system error and payments was still not refunded .This is not first time i have faced this issue. Ive gone through same problem on 26th February's order
Kindly look into my Case
Desired outcome: Please make refund ASAP, and daraz must have solid reason for cancellation like this
unhuman treatment to the customer
I am very displeased with the currier person who contacted me recently to ask the exact location. It is very unmanly this person phoned me and very arrogently responded me putting me in very uncomfortable position. He even threatened me that he would hand over the parcel back to DARAZ without handling over to me. I was never called such disgusting person and its a very much shame for the DARAZ. This person is someone older and drives a three wheeler. some one who curriers Colombo greater -Hanwella area.
Bluetooth speaker
I've ordered Bluetooth speaker from a daraz store named HandSome Deals, they sended me the damaged speaker and took away money, they did fraud, and now they are not receiving the return request, neither replying and nor returning the money, this store needs to be shut down due to selling local products and doing frauds.
Date:22.02.2022
Store name: HandSome Deals
Desired outcome: I need my money back
The parcel has not been received yet, only phone calls are being received 🤔
The courier has been calling me for two days that your parcel could not be delivered today but will be delivered tomorrow. I postpone my outdoor works / appointments and stay at home so that I can receive my parcel on time. But I have not received my parcel yet.
Order not deliver.
Hello Draz team I had ordered on 17th February so I have not received the order yet what is the problem,I received a message from TCS but it has not been delivered yet
[protected]
Today I got my OTP and went to the pickup point but there they refused to give me my parcel as he said that we dont have that specific person who have ID password of the app so we can input your OTP. This is not the reason. I left my work and went to the pickup point so I can get my parcel but they didn't gave me. Kindly file my complain against the pickup point and contact me for further details.
Its a wooden frame
I have already submit my return request but they have rejected it I dont know why I am a regular customer of daraz but this time seller sent me broken pieces of wood except a wooden frame and he just print pictures of my baby on aposter which cost just 200 rs and I pay 1500 rs I thought it is a wooden frame or canvas frame but I found it a worst piece and them he rejected my return request pls help me to get my amount back
He is a scam
Desired outcome: I want my refund amount
seller canceled daraz order and send from personal COD account
I ordered on daraz and the seller canceled my daraz order and send me the product from personal COD account.
I refuse to receive the order the seller calling me for acceptance of order as well.
Strict action about the seller is required. I call on daraz helpline but no one registers my complaint.
Note: Seller chat screenshot attached.
Order #[protected]
Seller shop Activation
AoA
I request with you again for activation and telling you again issue...
September men meri shop 2 daffa temporary delisted hui due to some orders canceled huwe jo kay men kisi personal emergency men process nhi kar sak thaa, aik he reason pe shop 2 daffa delist hui aik.month men, phir mene help line pe rabta keya to help line pe muje bataya gaya kay har 3 month men apka cycle reset ho jata ha, e.g 1st jan se march end, 1st April se June end, 1st July se September end and 1st oct se dec end...mene USs se poocha keya koi tension ke baat ha to men shop ko offline kar deta hoon, usne kaha kay apka cycle reset ho gaya ha ap tension na lein, but again dec men system glitch pe again shop delist hui aur deactivated ho gai, there is no performance issue, ..5 saal se beach raha hoon daraz pe aisa pehle kabi nhi huwa, ,
aur saath saath muje help line pe guide keya gaya kay delisted hone se pehle apko notice serve keya jaae ga, jo kay notice b serve nhi huwa ...
now daraz taking totally 1 sided decision.
My plea is that if shop band karni thee to muje koi official email karni chahye thee kay falaan date tak agar shop delist hui to permanently deactivate ho jae gee...but aisa kuch nhi keya gaya, policy men jhole ha clear nhi ha kay kab aur kese 6 cycle bante hen ...aim email ka password expire ho raha hoto uspe notice ata ha yeh to apne system se remove karna ha bane karna tha., notic dena chayes thaa seller ko...
so request you again restore my shop and give me notice in future if you do this type activity.
Regards
Shop I'd PK10688
Delivery issue from courier
Hi I have ordered a product online from Daraz already paid all charges including delivery charges but today I received a call from courier that come to the office to collect your parcel so it's not possible and I already paid delivery charges so they should deliver my order on my door step otherwise I will cancel my order because I am not able to receive it from courier office my order number is [protected]
Bluetooth Smart watch
I returned Bluetooth watch as it doesn't have Bluetooth connectivity option. Now my claim rejected and watch received that is off and I'm unable to start and also it is not charged even by using different charger. I have talked on helpline for several time. The fake products are delivered and on return faulty watch is delivered. This is pathetic service from such platform.
Daraz.pk Reviews 0
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Overview of Daraz.pk complaint handling
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Daraz.pk Contacts
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Daraz.pk phone numbers16 49216 492Click up if you have successfully reached Daraz.pk by calling 16 492 phone number 4 4 users reported that they have successfully reached Daraz.pk by calling 16 492 phone number Click down if you have unsuccessfully reached Daraz.pk by calling 16 492 phone number 0 0 users reported that they have UNsuccessfully reached Daraz.pk by calling 16 492 phone number57%Confidence scoreBangladesh+92 21 111 132 729+92 21 111 132 729Click up if you have successfully reached Daraz.pk by calling +92 21 111 132 729 phone number 795 795 users reported that they have successfully reached Daraz.pk by calling +92 21 111 132 729 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +92 21 111 132 729 phone number 366 366 users reported that they have UNsuccessfully reached Daraz.pk by calling +92 21 111 132 729 phone number37%Confidence scorePakistan+977 980 129 2929+977 980 129 2929Click up if you have successfully reached Daraz.pk by calling +977 980 129 2929 phone number 98 98 users reported that they have successfully reached Daraz.pk by calling +977 980 129 2929 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +977 980 129 2929 phone number 53 53 users reported that they have UNsuccessfully reached Daraz.pk by calling +977 980 129 2929 phone number30%Confidence scoreNepal+95 997 014 0004+95 997 014 0004Click up if you have successfully reached Daraz.pk by calling +95 997 014 0004 phone number 13 13 users reported that they have successfully reached Daraz.pk by calling +95 997 014 0004 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +95 997 014 0004 phone number 21 21 users reported that they have UNsuccessfully reached Daraz.pk by calling +95 997 014 0004 phone numberMyanmar+95 997 016 0006+95 997 016 0006Click up if you have successfully reached Daraz.pk by calling +95 997 016 0006 phone number 11 11 users reported that they have successfully reached Daraz.pk by calling +95 997 016 0006 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +95 997 016 0006 phone number 18 18 users reported that they have UNsuccessfully reached Daraz.pk by calling +95 997 016 0006 phone numberMyanmar+94 117 575 600+94 117 575 600Click up if you have successfully reached Daraz.pk by calling +94 117 575 600 phone number 24 24 users reported that they have successfully reached Daraz.pk by calling +94 117 575 600 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +94 117 575 600 phone number 24 24 users reported that they have UNsuccessfully reached Daraz.pk by calling +94 117 575 600 phone numberSri Lanka+49 15 792 373 184+49 15 792 373 184Click up if you have successfully reached Daraz.pk by calling +49 15 792 373 184 phone number 343 343 users reported that they have successfully reached Daraz.pk by calling +49 15 792 373 184 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +49 15 792 373 184 phone number 107 107 users reported that they have UNsuccessfully reached Daraz.pk by calling +49 15 792 373 184 phone number52%Confidence scoreWhatsApp / Pakistan+977 980 129 2930+977 980 129 2930Click up if you have successfully reached Daraz.pk by calling +977 980 129 2930 phone number 34 34 users reported that they have successfully reached Daraz.pk by calling +977 980 129 2930 phone number Click down if you have unsuccessfully reached Daraz.pk by calling +977 980 129 2930 phone number 32 32 users reported that they have UNsuccessfully reached Daraz.pk by calling +977 980 129 2930 phone number3%Confidence scoreViber / Nepal
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Daraz.pk emailscustomer@daraz.pk100%Confidence score: 100%Supportmasood.ahmed@daraz.pk99%Confidence score: 99%
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Daraz.pk address6/A, Executive Tower, Dolmen City, Block 4, Scheme № 5, Clifton, Karachi, Pakistan
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Daraz.pk social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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Aslam and Alaikum Sir, I am a daily customer of Daraz. I have to receive a couple of parcels. When ever a parcel comes out wrong, they take a lot of trouble to return it. TCS, which is from Shahdara branch, I have Daraz office. The people of Shahdara are very tired of these TCS people, please resolve this issue immediately or else the people of Shahdara should leave the shopping center.
Every time it says system error is coming system is not working properly different excuses please revise.thanks
People of Malik Kamal, Owais Ali Bhatti Rider Daraz Sailor Shahdara