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Daraz.pk
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1.1 7 Reviews 565 Complaints
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Daraz.pk Complaints 565

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1:48 am EDT
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Daraz.pk swimming goggles with snorkle set

The packing is damaged and opened before delivery and the product siz is so small that I am not able to wear it . Morover the transparent rubber it also damaged which makes the product completely useless the transparent rubber should not even let the air in, instead it is hanging letting all the water into the nose ..
In short the product is not the same as shown in the picture

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3:49 am EDT

Daraz.pk wrong product

I ordered a s6 edge mobile cover and i got a j7 mobile cover on 20 july 2018 and i want a refund or a replacement with tge product i ordered .. inside there are two j7 mobile covers and i checked my order it says s6 edge mobile cover my order number is [protected] the CN number is GHF [protected] my mobile number is [protected] my gmail is [protected]@gmail.com

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Update by Ali Shayan
Jul 20, 2018 3:36 am EDT

I ordered a s6 egde mobile cover and a j7 mobile cover arived.. 20 july 2018..my number is [protected]..i want a refund..order number is [protected] i opened the package and total price inside is 258 but on outside is 378 i got the wrong product i want a refund or replacement by the product i ordered. CN number is GHF00031512.. pls respond quickly

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12:26 am EDT
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Daraz.pk smart watch

It's nut cannot be tightened due to which it's one side strap is lose therefore it cannot be weared. This damaged part makes the watch completely useless and I am very disappointed at this.I even tried to fix it but still it's worthless.The strap which is broken it's nut cannot be tightened whenever I wear the watch it's nut just comes out and falls down.

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3:01 pm EDT

Daraz.pk damaged and incomplete product

The product i received today at 6:30 pm, 17 july 2018 named finishing touch flawless women's painless hair remover is not working although the product i received is incomplete and damaged from inside and the main switch button is even broken. I m totally disappoint with this product from daraz.pk .So i want my money of Rs 1098 to be refund as soon as possible . I ll be really thankful.

from : Madiha imtiaz

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Renee Love
US
Apr 30, 2020 7:52 pm EDT

I want my money back from Flawless Finish Touch hair remover because they double charged my credit card !

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Renee Love
US
Apr 30, 2020 7:50 pm EDT

I ordered Flawless Finishing Touch hair remover on 4/28/2020. I have been double charged. There is no answer at customer service. I have not yet received the product and would like to cancel this order. I want my money back !

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8:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Daraz.pk turkish men's ring with black stone

I ordered 5 day ago and i recieved it today, when i open it, is exactly differnt from my order i want to send me the exact ring which i order...this is not the way to deal with client,
I return it back to u and i want that turkish men ring with black stone, and the second thing is that which ring i collect is of red stone and it is very wonder for me,
I request to send me the exact order.
And i select the number in the is 20 and now i changed that to 18num.

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Update by Saad Bin Waqas
Aug 03, 2018 3:06 pm EDT

Why you are does not take action of my order,

U r the laziest dealing AD that i ever seen.

Update by Saad Bin Waqas
Jul 17, 2018 8:40 am EDT

This is not the way to deal with the client.

Update by Saad Bin Waqas
Jul 17, 2018 8:39 am EDT

What i reieved is exactly different from my order i want to changed and send me the exact order of mine,

Resolved

Take the action why u people are sleeping, this is not joke to play with people and people money, Send me the exact ordered,

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2:55 am EDT

Daraz.pk service

I placed an order . Apparently products were coming from different places so they could not be shipped together all at once.
Daraz sent a parcel through TCS services and i successfully received.
But other parcels were sent by leopard courier service and they are telling me to come to nearby city collect my parcel . I demand daraz that my parcels should be delivered to my home town where i ordered them .

AhsanUllah Nizamani
[protected]
Kario Ghanwar
Postal code 72020

I demand you to look further in my issue.

Thanks

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8:50 am EDT
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Daraz.pk service

The delivery boy called me and told me that he will reach me within the day.
I had to go on my personal journey.
Because of him I got late even to go on my journey.
He told me he will reach me within 5:00 pm.
He didn't reach me.
Then I called him at 5:30.
He told he will reach me within 1/2 hour.
After that when I called him at 7:00 he told he is unable to come.
Because of his careless job I got late to my journey.
Is this the way you provide your service to your customers?
Delivery boy name- Iresh
Mobile Number- +[protected]

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Aman Ashraff
LK
Jul 13, 2018 1:17 pm EDT

I want to delete my last complain as it was solved.
Thanks.
Also I here by request the in charge officer to not to take any action against him.

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6:09 am EDT

Daraz.pk shinecon vr box with game pad

I ordered it two days ago an i recieved it yesterday.When i opened it the parts were complete but the vr box was faulty.There are some reasons:
1:The glasses are faulty they don't give good result and I'm not able to watch videos clearly.

2:The third reason is the object distance ajjuating buttons the are faulty.
So I request you kindly accept my request and change my product.

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4:54 am EDT

Daraz.pk electronic head lice and eggs machine

I bought the product 2 days before it delivered yesterday but was missing 2 of its 4 filters provided in the pack. Further more after use of one time it stopped working completely even the vaccumm part of the machine wasnt working fine from the first use. I want to register a complaint against tje product which didnt even work for more than 1 day. All in all the product was missing some of its parts also its not working anymore all in one day

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4:08 am EDT

Daraz.pk I ordered for the remington ci5338-pro big curls not got rozia hr713

Kindly snd me the right one which I ordered to u... they take the price of regminton n snd me rozia which is absolutely of low price.. kindly change may iron or give my money back as soon as possible... this is not the way to deal with the clients kindly do something about thi's ask ur serving company to give me the ci5338 n take thi's rozia as soon as possible... please it's a request

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4:38 pm EDT
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Daraz.pk car bumper leds

Assalam o alaikum dear daraz service providers I just order a product from ur daraz app and when I collect my oder There is 1 pec missing I m or regular client kindly help me for this big trouble Order I'd is [protected] cn .no is id [protected] shipper name is pick 1 store Rawalpindi shipper address is house no 983 block b satellite town Rawalpindi delivery provider is leopards my address near kanwal cinema Bhutto super store lodhra road shujabad Punjab Pakistan. Product receiving date is 11 July 2018. From Asad kamal.

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11:38 am EDT
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Daraz.pk shirt

Assalamualaikum,
I just think your app is best and this is only shopping destination I need but now my eyes are open now I get to know your app is worst I place an order which order# is [protected] but that is not my size I return it and get a voucher as a refund REF20d604e35dd6 this is the voucher code when I enter this code it didn't work and said that this code is invalid for this email I ask to your operator he tell me an email [protected]@gmail.con than I enter code again this happen again I again call to your operator he said me you will receive a call later I wait and a call came than on the call your operator had said the code is now working just now place an order I did same but again give this problem I again call them they said we will email you and I waited for half hour but they didn't email me now I am writing email to you if you can do anything reply me in next 1 hour otherwise I'll think that I have given the charity and write this all on your review page and our belive on you will be finish.
I hope you understand my problem and reply in next 1 hour
Your costumer
Furqan ali

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6:00 am EDT

Daraz.pk iphones dbrand matte and 3d tempered glass protector

Mien ny daraz pk sy 2 order kiay 2 order totally different hn. Mn iphone 6s kiliay dbrand matte order ki the per mujhy samsung ki matte receive hoi hay woh miary kise kam ki nhe h. Aur mn ny 3d tempered glass iphone 6s kialiay order kia woh bhi different h jo market mn 50 ka milta wohi mujhy send kia gia 600 mn. Kia daraz aaisy hi kam kerti h mn bahot discourage hon ap ko order kr ky ainda kiliay mn mohtat rahon ga aur apny frnds ko bhi yahan order krny sy rokon ga ap ki web mujhy nhe lgta ziada diar chal saky ager ap aaisy 2numbry krty rhy to.

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Ali Zafar
US
Aug 13, 2018 2:42 pm EDT

I ordered grips for xbox one but received ps4 grips . First of all the parcel arrived after a long time and the parcel had not even the same thing i ordered

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11:26 am EDT

Daraz.pk selling defective/used products

Very shameful for such a Large Online Store like Daraz.pk, their vendors send defective & used products to their customers, most of these products are those which had already been returned by customers previously. Recently i had a same experience, i ordered a shaver & guess what ? It was already used & even had hair particles in it. Very very disappointed by Daraz.pk

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12:43 pm EDT
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Daraz.pk product

Sir we have Purchased Two shirts of team shield wwe from ur website daraz.pk but u did not send us proper shield shirts but u sended us another shirts and those shirts also in bad conditions we r requesting that plz return these shirts because we don't like these shirts that u sended us so plz return these two products we will be very thankfull of u thank u and pictures given below..!😢😢

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Update by Shahid dahri
Jul 05, 2018 11:22 am EDT

We want return our product due to the product quality we want to return this product pictures given below

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8:13 am EDT
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Daraz.pk product

Ok so I ordered a pair of 3kg dumbbells a few day ago.I received them tomorrow and when I opened the package I found a single one kg dumbbell which was rusted and was filled with stains. I got furious and that why I wrote this complaint to get my money or the product I really ordered back.I also called their help line and asked them for an exchange but they wouldn't listen to me.so I am gonna tell u what is gonna happen.if u fix my problem I am gonna leave u be, but if u don't I am gonna spread this message on every social media website and I will make sure that no one ever uses daraz.pk to order some [censored] again and that's final.and believe me I ain't bluffin

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5:41 am EDT

Daraz.pk product.

https://www.daraz.pk/dell-2.4g-optical-wireless-mouse-red-and-black-7734619.html
This is the link of a wireless mouse I received from daraz which was already used and didn't work!
I would appreciate a replacement of this if possible.
The order No was [protected] dated 02nd July, 2018.
Even attached a picture of the mouse which clearly shows the faded color of the mouse indicating its used before!

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10:24 am EDT

Daraz.pk bluetooth mouse joystick

Dear sir, i am mohammar rizwan from jhang sader. I buy a bluetooth mousr joystick from your store . It is faulty. 2dn time it is happening this with me. I want to refund this product. I have attached pictures of this very product and its order detail. Please refund my money. Its order no. Is [protected]. I am tired from this issue. Pleade resolve my issue and refund it. I want to purchase this product again, so as soon as possible refund it. Mohammad Rizwan jhang sader

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10:49 am EDT

Daraz.pk I received my dial vision glasses parcel and it was broken

Dear daraz. Pk, i recieved my dial vision glasses parcel and it was broken.i ordered it from b wholesale. I want a refund.the build quality is very cheap. And the product was broken. And the product didn't even worked . I want refund immediately. It was below satisfaction. Delivery was fast. But the product was damaged.. Lenses had scratches on it and the adjusting screws weren't in place broken. I want refund

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Update by Ahmed Ali.J
Jul 05, 2018 10:04 am EDT

Dear daraz. Pk, i recieved my dial vision glasses parcel and it was broken.. I want a refund.the build quality is very cheap. And the product was broken. I want refund immediately

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8:06 am EDT

Daraz.pk color issue of my kurti

Hey my name is farheen yousuf.. I ordered first time a shirt from danraj on daraz.pk...it was on sale for rupees 799 .. i received it today n i dont like the clr of it... its totally diff form the picture displayed on daraz.pk..😔 i m really upset... it was totally waste of my money.. if i ordered something on sale its doesn't mean u can send what ever u want to send the customer ...

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Arabs
US
Aug 13, 2018 9:06 am EDT

This mic is not working

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Arabs
US
Aug 07, 2018 6:49 am EDT

Please sent me my coupon fast thanks

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Arabs
US
Aug 07, 2018 6:47 am EDT

Please you do in 1aur 2 days

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About Daraz.pk

Screenshot Daraz.pk
Daraz.pk is an online marketplace operating in Pakistan. It offers a diverse range of products including electronics, fashion, home appliances, and more. The platform provides services such as convenient home delivery, various payment options, and customer support. Users can browse and purchase items through their website or mobile app.
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Overview of Daraz.pk complaint handling

Daraz.pk reviews first appeared on Complaints Board on Feb 13, 2017. The latest review Mixed Experiences with Daraz PK was posted on Mar 29, 2024. The latest complaint muscletech nitro tech was resolved on Dec 07, 2019. Daraz.pk has an average consumer rating of 1 stars from 572 reviews. Daraz.pk has resolved 2 complaints.
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  1. Daraz.pk Contacts

  2. Daraz.pk phone numbers
    16 492
    16 492
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    57%
    Confidence score
    Bangladesh
    +92 21 111 132 729
    +92 21 111 132 729
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    37%
    Confidence score
    Pakistan
    +977 980 129 2929
    +977 980 129 2929
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    30%
    Confidence score
    Nepal
    +95 997 014 0004
    +95 997 014 0004
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    Myanmar
    +95 997 016 0006
    +95 997 016 0006
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    Myanmar
    +94 117 575 600
    +94 117 575 600
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    Sri Lanka
    +49 15 792 373 184
    +49 15 792 373 184
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    52%
    Confidence score
    WhatsApp / Pakistan
    +977 980 129 2930
    +977 980 129 2930
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    3%
    Confidence score
    Viber / Nepal
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  3. Daraz.pk emails
  4. Daraz.pk address
    6/A, Executive Tower, Dolmen City, Block 4, Scheme № 5, Clifton, Karachi, Pakistan
  5. Daraz.pk social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Daraz.pk Category
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