Dellmont
Reviews and Complaints

I am a user of this service for over 7years now. But on the 9th of July my visa card was debited twice without initiating any transaction. ￦12, 489 and ￦14, 017. I contacted their customer service and lay a complain but on the 11th another debit was made ￦34, 767 without getting any service from them.
What the hell is going on? I need someone to give me answers. All emails sent are not replied.

We are customer of Freevoip 2 lines the payment goes automatically through our bank but we never receive invoices, please let us know how can we download invoices.
We are a company en we need to justified every costs .
we are spending a lot of time to intent to get access to invoices of we do something wrong but looking at your web is impossible to find something about invoicing.
Waiting for your comments.
Regards,

Sir,

I just noticed that Dellmont Luxembourg have been charging my credit card (HSBC credit card *****5346) as detailed below without any form of transaction with them:

2018 £
15-May - 9.29
31-May - 9.44
18-Jun - 9.58
23-Jun - 9.56
04-Aug - 9.64
05-Aug - 9.82
31-Aug - 9.66
16-Sep - 9.59
29-Sep - 9.62
10-Oct - 9.62
20-Oct - 9.63
05-Nov - 9.63
05-Nov - 9.67
20-Nov - 9.76
30-Dec - 9.88
31-Dec - 9.88
Total - 154.27

2019 £
24-Jan - 9.63
14-Feb - 9.78
19-Mar - 9.45
23-Apr - 9.63
19-May - 9.64
Total - 48.13

TOTAL - 202.4

I tried to contact the company using the phone number [protected]) on their website but it prompted that "this call is not authorised".

Kindly use your good office to review and investigate so as to enable get a refund for the £202.4 unauthorised charges on my credit card.

I can be reach via email ([protected]@gmail.com).

Best Regards

Kamardeen Usman-Dio (HSBC Card **********5346)

Hello,
There have been a number of transactions made onto my card for Dellmont payments. POS international purchase chq 10.45 Dellmont -----------6171 10th nov amount 126.17 Zambian Kwacha. POS international purchase chq -----------6171 10th nov amount 126.17 Zambian Kwacha. These are only a few recent examples of the lost list of transactions made. This has been going on since September along with unauthorized purchases from Ali express to an unknown address and unknown cell phone number. I have never bought anything from Ali express and all of these purchases happened after your company charged me when I have never ever had anything to do with your company. I would like for you to cancel all the purchases and refund my money. I have over 500 dollars of unauthorized money missing in total. I need to get to the bottom of why this has been happening without my notice and who or what is behind this as well as why your company is charging me. I can send you all the information you need.

I using dellmont API build the system, I found some customer log in my system and transfer credit, 100 Euro / 10 = 10 Euro, click 10 times submit into the system, caused internet Jam and attack it, it will get extra credit, once dellmont system capture same second, same username, same amount, and return to API once, cause i loss a lot of money from 2018 Mar until August

Hi my name is Stanley Capriles Pin # 5819 VoipDiscount user name StanTheMan1 I also have VoipBuster/VoipConnect how can I reach you by phone for some affiliate question I see possibility to market VoipDiscount here in the Netherlands Antilles and need somebody in your customer support to help me with the setup. I called today SATURDAY and don't know if your customer support is of today. Is this the correct phone # +[protected] to reach you or is there another #. I would like to use my own Voip name on it to make it more personal with a (example) VoipCatibbean for the people on the various Islands in the Caribbean to identify with the name and feel more at home to use my/our Voip call service. I also want to discus some minor change in some call rates if possible with your people. I live in CURACAO (Netherlands Antilles) with agents in most of the Caribbean Islands. Example: Aruba, Curacao, Bonaire, St, Maarten etc etc. We are 5 hours behind your time. My phone # is "Curacao # [protected] & US # +[protected]. I already in the past applied for working with you with my own Voip... app for my customers. Thanking you in advance and awaiting your reply asap .
Regards
Stanley Capriles
Villa Park Lagunisol 22
CURACAO, Netherlands Antilles
[protected]@gmail.com
[protected]@arubariba.shop
+ [protected]
+ [protected] (US#)

Some thief and disgronteled employee enabled SIP on account and gave information to relative or friend in Carreabean and all my 25 Euros were gone in a week.

Dellmont Sari does not even have email address to get customer service or complain, nor web form. Of course there is no phone or FAX. Just some PO Box address.

COmpany is dis honest. I would not buy VOIP Service from Dell Mont Sari. Doing business as 18 doifferent companies. What a thief

On 20 th feb'17(Today) morning my email recieved, says an amount of $25, $10, $10 and eur10.42 were charged to myvisa credit card issued by icici bank, india for the above amounts and immediately got the card blocked by the card issuer.But issuer says they do not undertake any responsibility nor can act on this due to their limitations in india.It is expected that the card holder either pursue the service provider and get the amount reversed by contacting them or by registering case against the service provider for the fraudulent deductions made for no service provided.I have no course left except complaining to the complaints board to make their modus operandi exposed and the company to track the cheater by their telephone or e mail address to report the matter to the concerned and initiate action in the interest of protecting their name and credibility.

I cannot use the services of
www.hotvoip.com

I do not understand why via another VOIP line I can have a certain Belgium landline number and have a conversation, while via hotvoip.com I have only a busy tone. For 2 days all the landline numbers in Belgium I have dialed via hotvoip.com have a busy tone ?! It is not the case with another VOIP provider. :-)

I was pleased with the VOIP services from other DELLMONT resellers, like 12voip.com, but I strongly advice : do not pay anything to hotvoip. com

I would like to know if it is possible to get the credit I still have at hotvoip.com and have it transferred to another reseller, like 12voip.com

Adrian

I have purchased online International Calling Cards for 10 Eur I didn't used any phone call and again 10 Eur debit from my account without any information and I could not log in Actionvoip it giving message that your User Name and password is wrong, Hence please return my 20 Eur to my bank account or solve the problem in 20 Eur I have not used single phone,

I have also complained before till date no reply,

Your swift response will be highly appreciated,

Regards, Panchal V.K.

On 5.07.13 at 17.57 an amount of € 11.66 has been paid by KBC Bancontact/MisterCash to Voipbuster.com via Dellmont.
The amount was never received by Voipbuster. Dellmont customerservice say that they cannot find this payment.
I have official proof from my Bank-KBC Belgium-that the amount has been transferred to Dellmont. Since there is official proof of this transaction (which I sent to Dellmont) The Belgian bank says that in such a case the receiver of the money -Dellmont- is responsable for the loss and has to find out what happened.Dellmont does not react.
Rolf Meijer
[protected]@hotmail.com

I would like to know at which product corrispond this payment "www.dellmont.com/ask luxembourg lu n. 644528", because I don´t remember I did it and I need to check in order to inform my bank.

Thanks in advances for your prompt answer,
Best regards
Anna salerno

An amount of euro 10/- has been debited from my credit card towards my freecall credit on 02/02/2012, - credit card no. [protected], but its not credited to my freecall account for which
The amount has been debited. please rectify it and immediately credit my account or else I shall file
A complaint and seek damages from you for online fraud

Ever since I bought one service from them on the 2 of January, they have been charging my visa everyday.On the 3 they charged 11.13$, the 4, 11.20$ once and 11.26$ a second time, the 5, 11.26$, the 6, 11.20$ and the 7, 11.26$. How can I stop them and get my money back.This can't go on . Thank you for a quick response. Maria Lopez

I have never used the VOIP service from this company and have repeatedly asked that they stop taking payments from my credit card. I cannot stop the payments myself.

Our account was fraudulently charged $14.57 and a $0.43 International Purchase Transaction Fee. One day later, a "purchase return" credit was issued in the amount of $14.59. None of these charges/credits were authorized to our account by us.

Client chez vous depuis plusieurs années, je ne sais plus maintenant recharger du crédit car il est impossible avec la même carte visa de pouvoir recharger du crédit.
Je viens d'être pourtant débité de 12, 19 euros du 28/07 et de 12, 19 euros du 19/08/...Comment se fait-il ?
[protected]@hotmail.com

Dear Sir,
Today evening I received a sms stating that your Visa Card was used for 10.60 EURO at www.dellmont.com/ASK.
But I did not purchase anything with my visa card. Please help me.

When we are conversing, via the telephone, (lnternet Calls.com) the phone is garbled and breaking up.
We have had a lot of difficulty trying to find who to address our complaints to.
N. Whiteoak