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DeviantArt

DeviantArt review: 403 error preventing access to deviantart website

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9:13 am EDT
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According to older users, the 403 error began appearing some time within the year 2022 and have prevented new users and some old users access to the website. This was resolved by editing the hosts file afterwards, yet it has begun occurring again since 2023.9.23 and it's confirmed by multiple users in the People's Republic of China.

The error messages goes as follows:

403 ERROR

The request could not be satisfied.

Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.

If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront)

Request ID: 5JfVchfgqJsgvtLkg29IW4GO3HhEBDB7H0dkpN1W8AC8e9k_9aMU5A=

This is probably caused by a misconfiguration of CloudFront, and we wish it to be repaired asap as we have been unable to access the web site at all and greatly interfering the sharing of my work.

Desired outcome: I would like a response to at least suggest the nature of this issue and the approximate time to repair it. At best, I would like it repaired as soon as possible. My email is billy.<span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>@icloud.com.

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Sep 29, 2023 5:07 pm EDT
DeviantArt customer support contacts
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7111 Santa Monica Blvd, Ste B, PO Box 230, West Hollywood, CA, 90046, US

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For direct help from DeviantArt, please visit https://www.deviantart.com/contact-us

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    7111 Santa Monica Blvd, Ste B, PO Box 230, West Hollywood, California, 90046, United States
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    Oct 30, 2024