Menu
For Business Write a review File a complaint
CB Arts and Humanities DeviantArt 403 error preventing access to deviantart website
DeviantArt

DeviantArt review: 403 error preventing access to deviantart website

P
Author of the review
9:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

According to older users, the 403 error began appearing some time within the year 2022 and have prevented new users and some old users access to the website. This was resolved by editing the hosts file afterwards, yet it has begun occurring again since 2023.9.23 and it's confirmed by multiple users in the People's Republic of China.

The error messages goes as follows:

403 ERROR

The request could not be satisfied.

Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.

If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront)

Request ID: 5JfVchfgqJsgvtLkg29IW4GO3HhEBDB7H0dkpN1W8AC8e9k_9aMU5A=

This is probably caused by a misconfiguration of CloudFront, and we wish it to be repaired asap as we have been unable to access the web site at all and greatly interfering the sharing of my work.

Desired outcome: I would like a response to at least suggest the nature of this issue and the approximate time to repair it. At best, I would like it repaired as soon as possible. My email is billy.[protected]@icloud.com.

View 0 more photos
Sep 29, 2023 5:07 pm EDT
DeviantArt customer support contacts
Address

7111 Santa Monica Blvd, Ste B, PO Box 230, West Hollywood, CA, 90046, US

Website
File a complaint Write a review
Hi there,

For direct help from DeviantArt, please visit https://www.deviantart.com/contact-us

Thank you!
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments
Add a comment
  1. DeviantArt Contacts

  2. DeviantArt emails
  3. DeviantArt address
    7111 Santa Monica Blvd, Ste B, PO Box 230, West Hollywood, California, 90046, United States
  4. DeviantArt social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
  6. View all DeviantArt contacts