CB Banks Direct Express fraud department

Direct Express review: fraud department 4

Linda L Ray of US

Feb 23, 2019 12:43 pm EST

Verified customer

Featured review

I was ripped off in January.in February I received a provisional credit. Then I discovered that one of the charges was deducted from my account although the investigation is allegedly ongoing. I could not get a straight answer from the rep or his supervisor, only rudeness, the runaround, and threats to hang up on me. This must stop. I would like to see a class action lawsuit filed against them and CoAmerica bank.

4 comments

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Keshia T.

1 complaint

4 comments

Keshia T. of US

Oct 01, 2019 11:44 pm EDT

This is by far the worst piece of [censored] [censored] company of all times. No sam way in hell your call volume is busy all freaking day! This is BS and unacceptable to all that use this garbage! Ya'll are messing with people lively hood by not doing ur jobs! Folks have bills, medicine and children to provide for and ur just sitting there looking at the freaking phone lines..im taking my complaint nationwide and let everybody know the way ur [censored]ty [censored] company treat millions of customers. Been on hold all.freaking day who does that! Im a whistleblower and u will be shut down unproductive [censored] company

Linda L Ray

3 complaint

Linda L Ray of US

Oct 02, 2019 8:09 am EDT

Verified customer

Replying to comment of Keshia T.

They suck. CoAmerica Bank and Social Security are aware of the situation and do nothing. I never did recover the money that was stolen from me. I strongly suspect all the fraud is coming from within the company by unscrupulous employees.

Keshia T.

1 complaint

4 comments

Keshia T. of US

Oct 07, 2019 3:13 pm EDT

Replying to comment of Linda L Ray

Its something going on with this, its not adding up. As I read all these complaints. I dont understand why nothing is being done about it. We trust out money with them and in return we get screwed dry!

Linda L Ray

3 complaint

Linda L Ray of US

Oct 07, 2019 5:36 pm EDT

Verified customer

Replying to comment of Keshia T.

I don't know why someone doesn't do something. Obviously, we the people are unimportant.

Tony breedlove

1 complaint

1 comments

Tony breedlove of US

Dec 03, 2019 8:36 pm EST

My name is Tony Breedlove add a card missing here last night I turn my forms in and it's been sometime since I did that the money should be in already back on the car I like to know how much longer will it take my phone number is [protected] text me email address 45 Breedlove Tony gmail.com thank you

Melissa Williams 1965

1 comments

Melissa Williams 1965 of US

Oct 13, 2021 3:25 pm EDT

This card company has screwed me for the last time i will turn them in to
OPM as if it will do any good,

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+1 (866) 569-0447
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+1 (765) 778-6290
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International

+1 (800) 333-1795
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Direct Express emails

support@usdirectexpress.com

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Direct Express address

P.O. Box 245998, San Antonio, Texas, 78224-5998, United States

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Oct 29, 2024