DirecTV review: directv sucks 820

Did not tell us about non refundable deposit and 18 month contract, had us sign an invoice from the technician saying "I agree to the terms of our agreement", no fine print in plain sight. People on the phone were rude and like robots. Do NOT order from Direct tv they are a direct headache!

Direct TV has quit showing our local channels, without any notice. I have been without this service for a month and a half. When I called Direct TV, to complain about not getting our local channels. I was told that they did not know what they were going to do, or when it would be fixed. I was then offered a 3 dollar credit on bill, that to me is an insult. Needless to say, when my contract expires...Goodbye Direct TV.

Direct TV is a bait and switch. Despite taking hours to sign up for service, no one tells you of the 24 month contract until the time of installation. Both unfair and unreasonable!

This just happened to me on May 10 and 11, 2010

I have no clue where directv gets off saying their number one in customer service. I've had nothing but trouble.First, their service is a joke.Every time I've had a problem(and there have been many) I can't get in touch with anyone.I have gone through 9 dvr boxes and 12 remotes.They even sent me a brand new Dvr box that didn't work at all.They have even put charges on my bill that weren't even mine and then argue with me, even though they have my account pulled up on the computer and could see i didn't owe that charge. They claim that even though they made the mistake you are still responsible to pay it.

Deliberately lie about dvr obligating you to a hidden 2 year contract.charge over $200 to cancel. do not buy tv from them unless you enjoy being screwed. will join class action suit when it hits pa area. cant wait to see lying ### in court.

After I signed their contract they claimed that I didn't qualify for discounts even though they told me I did when I signed up. When I tried to solve this problem with them, they basically gave me the corporate finger. DO NOT SIGN UP WITH THIS CRAPPY SERVICE!I am filing a claim with the Better Business Bureau.

1. The DTV lease agreement, which was sent out to you when you signed up and any additions and changes were mailed out with your bill, states that activating a new, leased box puts you into another contract. Why people never read this stuff when it comes in is beyond me. No wonder we all get scr@wed over by credit card companies and the like. We need big daddy government to step in and protect us from ourselves and our laziness.

2. Jen, you need to educate yourself. Directv is a carrier company. They IN NO WAY influence what is shown on these different channels. So you if plan on canceling and going to someone "better" in this regard, you're going to be in for a pleasant surprise. Got a problem with reruns, here's a novel idea...try contacting the actual station who decides what to air.

3. I have DTV. The service is about the same as Becky. It goes out when it rains. But I knew I had 24 hours to test the service and it was fine. Granted, no rain during that testing time, but I don't live in Seattle. At most, it's an uncommon nuisance, and I know now that once my contract ends, I'll move onto someone else. Big whoop. At least I have a choice in the matter. My electric company has so many flash outtages that I don't even bother programming any electronic clocks on my appliances anymore, and I can't even switch from them. It's not like it's costing me some huge amount of money. The new customer offer more than compensates me for an occasional outtage, which rarely happens right as I'm watching or recording a show. These events stand out vividly b/c we're upset when they happen, but if you compare it to the times you watch your program without interruption, it's so small a percentage as to leave you looking petty in the end. Once my 2 years expires, I'm heading over to Dish...as is my right as an informed consumer...but though DTV wasn't a good fit for me, I'm not going to demonize them.

Any what is up with people thinking that any form of payment is ownership? It's leased. Do you go on a car lot, pick out a leased car, and pay nothing for it ever? A lease fee is usually cheaper than a purchase fee. So unless you spent around 500 dollars for that sucker, it was leased. Why is it so expensive? It might be a piece of crap, but fact is that these things are mini computers. I'm not fond of them. Too much lag when changing channels or pulling up the menu. Badly designed or not, I do realize they cost a little bit of money to make and then there's the overhead of faulty, lost, damaged equip and such...

There are some people on this board that were really messed over by DTV...IMO, this isn't the case here. Every problem you mentioned would have been prevented by reading your customer agreement. And if yours got misplaced, you should have asked for another one to be sent. I'm not admonishing you b/c I look down on you. I just navigated myself out of a huge financial mess with a CC company for the same reason. We all know about fine print. It's not exactly a secret that companies use this method in order to include the ugly side of their business or because there's too much info there to include in every call to cover every situation. As such, every customer in the US should make it their mission to read it. If they don't, whatever befalls is their own fault.

First of all they never honor the rewards deal. Customer service is very bad and they just lie to you to get off the phone. i am stuck in a 2yr agreement In june I will be at one year so I will bite the bullet and pay the 216.00 early termination fee. to get rid of the 100.00 monthly bill for very basic cable. Only positive about direct tv the picture quality is the best but that is not worth the$$$ and stress that you will have with this company.

I purchased what I thought was a great deal with direct tv, well it has turned out to be the worse experience of my life. The sales person gave us what we thought was a deal, turned out to be the worse service ever. He lied about what we would be getting and now I have canceled my service. Well they took money out of my account for early cancellation, now the acct is in the negative. Would not recommend this company to my worse enemy.

Direct Tv customer service is AWFUL! The reception was pretty bad in my apartment and so I asked to leave or give me an incentive to stay with them. They offered me a "select" choice package with certain channels and I had to pay 10 dollars on top of what I was paying to get maybe 15 more channels if that. The reception is still bad and you have to pay $80 to have someone come and fix it for you. Why would I have to pay extra for something that should already be working? I had Time warner before and they never made you pay to have anything fixed. I am planning on changing cable soon.

I can't believe that a direct TV supervisor quoted his script and would not acknowlede that a tv controller less than one month old should be replaced by the company at no charge instead of charging $15. We have been a long time customer, upgraded and received a new controller. Before a month's time, the controller quit working. Rodney #[protected] did not care at all about satisfying a long time customer. His voice was matter of fact and never intended to even consider helping me.

I am a past customer of DirecTV . I had the worst service from this company with absolutely no customer service that ever corrected the situation. I keep getting mail from them (once a week)even though I have requested that I be taken off of their mailing list. I would NOT use this company even if they offord me lifetime free TV. I think it is a crime that a company like this allowed to operate in our country. I was lied to by several people that said they would resolve the problem (I still have their ID numbers)and charged for services that I never received.

29.99 is not really that price, it isn't even able to be explained. The customer service is really bad, I would never, ever, ever try to use Direct TV for our satellite connection again...the only way you can get rid of them is to close your bank accounts and cut up your credit card...

Why did Direct TV change its music provider from Serius XM to Sonic? If it was the cost I understand as Sonic in my estimation offers a much reduced listening experience. The change (without notice) is a deal breaker for me when my present DTV contract expires.

I'm at least happy to see that I am not alone with my dissatisfaction with DirecT Rip you off TV. I too never received my $100 Visa gift, nor did the person who referred me, who also never got their portable DVD player. I too purchased the HD receiver at Best Buy, did not like the quality, did not realize the price increase, did not realize that locked me into two years of contract from that date - I now have been added on an additional year from moving as well. I am paying them $100 cancellation fee to just get rid of this horrible contract, at least they won't be getting $500 extra dollars out of me. I've called my bank and flagged the company as unauthorized to make any charges to my account, I will track the equipment shipment to ensure it is received and I will get that in writing too. I am done with ALL TV cable/satellite providers. I'm going back to my VCR recordings, DVDs, and getting a converter box that I OWN.

I was misled twice and lied to by your saleswperson. I am totally discussed with your company!

I am hoping customers will read this before they choose a less than satisfactory company such as Directv . I had to move and I had always paid my bill on time. At my new address this company could not find a site. They did not even bother to look. I had to request a supervisor to come out and confirm. He confirmed there was no site at the new address. So I have to wait for 3 months for this company to return my money. They send me statements stating that my refund due was $52.70. I have 3 statements to prove this. I also called 3 times to confirm that my refund in that amount was being sent. They would disconnect my service if my bill was not paid on time but make me wait for 4 months to get my refund. When it gets here it is for $5.81. Little bit of difference here isn't there? Then they give you a line a bull. I will never use this company again and I will make sure everyone I know does not either. I know you think this may not amount to much but you keep doing customers this way you will certainly see the difference. This is a totally defunct company stay away! By the way another company was very capable of finding a site and the bill is half of what this company wants to charge! Beware! By the way I sent you piece of crap back to you. Mistreating customers is not the way to stay in business!

Called Direct TV in Jan of 2010, they lied at every step... told me they would bundle my current phone and internet with their service and told me the price, told me I could sign up for HD at an extra $10.00 a month and then cancel if I did not want HD... all lies, now I am told I can pay them hundreds of dollars to cancel if i do not like that they are charging me more money than they quoted over the phone... or they can "sell" me a different receiver so that I am not charged for HD... again a lie, they tell you that they "sell" you there devices yet it is a lease... I have contacted the WA State Atty Gen who are well aware of these illegall practices, Direct had a class action against them in CA, actually more than one, and lost... lets get together and shut these lieing robbers down... Add to this that they took many attempts to even get the 2nd TV to work, did not call and set up repair service as promised, and I will have paid close to $500.00 for ONE month of crappy signal, and resetting receiver... NEVER again would I do business with a Co that cares only to get you on contract, they welcome you to "the family"... run, cuz they mean "the family" like the movies about the mafia... once they got ya it is gonna cost ya... thiefs!

I would not recommend Directv to ANYONE! They can't get anything right with there billing. They have done nothing but given me the runaround when it comes to discounts I'm supposed to receive. I call they say they'll take care of it and yet don't. One person says one thing, the next person says another. THEY ARE HORRIBLE. I have had to call EVERY MONTH I've had them in order to get my credits and get my bill right! WHAT A JOKE AND WASTE OF TIME. I went with them because they are cheaper yet SO NOT worth the time and aggravation. ALSO when you call to sign up you have to jump through 50 hoops to get anything done. I was on the phone for 2 hours. UGH! SO NO TO DIRECTV!

I have been a DirecTV customer for over 5 years. They have always been helpful and courteous in trying to find the right package to fit my needs. I hope that you will one day give them another chance because I love DirecTV and would recommend them to anyone.

I was a loyal customer of DirecTV for over two years. About halfway through my contract, I upgraded a standard reciever to an HD one. I was not told that this would reset my contract.

I decided to switch to AT&T U-Verse due to better cost and functionality. When I called to cancel my DirecTV account, I was finally notified that I still had 14 months on my "new" contract, thus would be charged $280 for early termination.

To make things worse, I was treated very disrespectfully by a customer service supervisor. His name was Mark and he basically wouldn't shut up long enough to let me explain my side of the story. It will be very difficult to return to this company for service.

Hello all, I want to let you know first off, I feel your PAIN with direct TV...right in the butt! My wife and I had direct TV for 2 and 1/2 years and LOVED the Service! In the fall of 2008 we started having issue with our local channels and our kids ended up watching some programming from IFC on our local FOX channel. I called and they send out a tech. 5 min after the tech left, the problem started up AGAIN. Called customer service and was told we needed the HD reciever to get our local channels and that we would need to have another 2 year agreement. We signed up again and got the new box installed immediately. A week later NO SERVICE, called the customer service and was told it would be about 2 weeks to get it fixed. After a few hundred more calls and screaming, the scheduled and appointment..tech never showed! To make matters worse, the tech had quit and they wern't even going to tell us, they set another appointment for the middle of march...in DECEMBER. needless to say, we told them to f*** for it and went with cable. They sent it to collections so on and so forth. My wife missing the line up convinced me to sign up with them this year and actually called to see what needed to be done. They revirsed the early disconnect fee and offered a great deal, we got it installed (brand new from roof to TV) and had our service...well kind of..didn't get on demand, few minor issues, etc. but we were ok with what we had for the price we were quoted. Mind you, we have only 1 tv hooked up and it should have run aprox 45 a month for a year after taxes etc.. Our first bill...$141 calledn customer service spent 2 hours fixing the bill actually paid 35 and some change, nest month $102 called again, spent more time on the phone got it fixed and it cost $58. Our next bill...141 again. I called them and told customer service I wasn't paying the bill until they get it right. I got an email from them this morning saying they are disconnecting and I owed $600! I called the office in California to speak with the CEO. I explained all the issues I had with them and their billing and unfortunately if she wouldn't be able to fix it TODAY I would be calling the attourny general. I currently owe NOTHING. She could tell in her records that we had repeated service issues and a ton of billing issues and apoligized repeatedly. I told her that being in the customer service industry I would fire anyone who spoke to customers the way there people spoke with me. A few pieces of info for those of you still fighting the fight 1)don't give up, stand your ground and remember, they are in breach of contract with you and there for liable. 2) read your bill-when I signed up this year my first bill had 4 extra recievers I was being billed for...the recievers I recieved the first time I signed up 5 years ago! 3) in my city and state, the local channels are only available thru an HD reviever, that doesn't mean you need to pay for the HD service or should pay for it unless you WANT it. 4) if you have the protection plan, you should get service as fast as if you were paying for the service call, That comes from their corperate office and that is the reason we all sigh up for it...to avoid extreamly high service calls.

Lastly, remain calm, it sucks that you will spend a good part of your life trying to get things fixed with them, but the pay off is there. If there is a clear cut case of over billing and lack of service, the will let you out of the contract and do the right thing. As crazy as it sounds, we were VERY happy with the service when it worked and are more than willing to go back with them after our contract with cable is complete, but will get EVERYTHING in writing before I even have them come out. I have seen every single issue mentioned here as well as 100 others, good luck and hang in there,

ADAM L.

Impossible to cancel service which is my contractual right.

WoW! Where do I start? I will make it fast and sweet. They will try everything in their power to get all the money they can from you. They lie to you from jump. They say they have no one over them, which is a lie. They tell you one thing and do another. Direct took money from someones bank account that was not on the account with Direct.

I will begin with the service, I was a long term, loyal customer and started having a lot of problems with the reception, one rep actually told me to go out and purchase new connectors for the back of the old equipment(my contract was up years prior to that)---I then demanded updated equipment(current equipment=8YRS OLD)---THEY WANTED TO CHARGE ME--I then canceled my service, they did not want any of the equipment back, states it was too old (MY POINT EXACTLY), and they were not using that equipment anymore. It took many calls to get refunded for the service time not used. To support my decision in canceling the service-- The grounding cable from the satellite dish(no longer in use), fell to the ground, but is still connected to the utility pole. A inept supervisor(and I use the word super lightly)informed me that the cable is my property and now that I am no longer an active customer, it would be my responsibility to get someone to remove the cable from the light pole. If I was still a customer it would be removed only with a fee---RIP OFF---DO NOT ORDER DTV.

OMG...I thought I was the only one. I have been a faithful subscriber for three years with few small problems. My direct service had never been interrupted until recently. My next bill was due two weeks after the service was interrupted. I had to pay for the month I missed and the new bill that wasn't due yet! $300.00! That was on 3/12. On 3/24 the new bill came out stating that I owe $268.00. Now they say I owe $40.00 for a pay per view that I ordered in 2008 in which I did not. My service had never been hooked up to a land line because my house uses cells phones. We don't have land lines. They said that I did in 2008 (this is now 2010). My husband and I have lived in this same house for over 10 years; we have had the direct tv on the same tv's. Then thay said that I had to pay for the month that I had already paid for. Although I only owed $140.00 when my service was interrupted, I paid $268.00 but they said the extra money for for fee's! What in the malarky type of mess is that! They are legally stealing from hard working citizens! I closed out my bank account, called charter cable, and dismissed direct tv. I was a faithful customer, never missed a payment in three years until recently...they are the ones too lose out! Just don't do it if you read this while making your decision! check the bbb, I did report them.

I have been a direct tv subscriber for just over 4 months, I have been on the phone with customer care weekly about reception, did not know I would have to reset my box every few days.. Cant get out of the contract with out paying a bunch of money.. I live in a great area for weather so it is not a issue, one day, no reception, the next bad sound..Stay with your cable company, put up with the price. .

Some form of Major Problem occurred over night from 6/7/10 - 6/8/10. All remotes stopped working on all DVR Receivers today.

Major difficulty getting through to technical support. It took over two hours just to get into the phone queue then on hold for over 45 minutes just to find out "there is a problem, and they are working on it."

Someone did something over night that disabled all the remote control devices from connecting with their respective receivers. Can't change channel, can't see any programs previously recorded and can't record anything new!

Totally unacceptable and extremely frustrating.

Little to no response from technical support.

Waiting for a supervisor for over 20 minutes and counting...

Why should anyone continue to do business with DirecTV?

I was supposed to pay 62.00 a mouth. They lied to me. I have never come close. 130 to 160. I will shut them down.

DON'T BELIEVE in anything customer rep says, they will say anything to get you sign-up and deny it later. They offered me a free DVR upgrade and said there would be no change in the contract, I signed up for it only to find out later that my contract got extended by one year. I could not cancel my service because of the extra one year and I was told I'll be charged $475 for early cancellation ... I even asked them to check the phone conv (since they say they usually record it), but the customer rep's say they don't have them and are rude and reply as if they don't care (since you are in a contract anyways) ... and on top of it, price goes up when you are in the middle of the contract ...

They offered free HBO for 3 months when we moved, customer rep clearly told me that it will come off after 3 months and I didn't have to call or do anything ... guess what .. they never took it off and charged me for it for one extra month ... and the customer rep's deny saying that it would come off automatically, apparently I had to call and cancel ...

Price: I had their choice package ($55 orginially, raised to $59 now) ... they charge $7 for DVR service, $7 for monthly protection plan (which if you don't take you will have to pay $75 for the service call if you have any problems/issues) ... total comes to around $79 including taxes/month, WHICH IS NOT WORTH THE PRICE!

I cancelled my service as soon as I was out of contract.

Pros: Gave them 2 stars because I rarely had any issues with reception but not worth the price, I'm sure you would get similar/better reception with other providers.

Cons: Everything. Expensive compared to others. Rude customer reps. Lying customer reps.

Verdict: WORST SERVICE I EVER HAD, DON'T BUY. Recommend going with other providers if you are shopping, where you can get better service for less price.

If you still want to go with Direct TV (not sure why), make sure you read and have them send you the terms and conditions.

I had the worst customer service from direct TV. Not only did they not have the right phone numbers after I placed my order. When they couldn't find my account they got very rude and 2 people even hung up on me. Every time I tried to talk to a supervisor no one would let me and they would not give me their names. And to top it off they also debited my bank account. I had not cussed at these people or done any thing else to cause this behavior I would hate to think what would have happened if I had a problem after everything was installed.

I had the misfortune of being mislead to belive that direct tv billed customers a month in advance for services and that my bill would be $46.99 a month for twelve months. I had services installed on april 5th, I got a bill for $85.64 due 20 days later and i was promised once I filed for a rebate my bill would be $46.99. I had an idiot representative trying to tell me I must pay a nearly $86.00 bill for something i never agreed to. I left comcast because they are rip offs, but it seems that is the case with direct tv. I have had direct tv for nine days now and i am VERY DISSATISFIED with these pirates whom had the intent of misleading the consumer about where thier hard earned money is nothing more than THEFT! Congress needs to be notified and laws need to be in place to stop these companies from taking advantage of consumers.

Look at how are supervisors are representing our company. This is why we get treated so poorly.

Video one, this guy did this for an extra day off! you will see two supervisors in this video.
http://www.youtube.com/watch?v=sN1WdKA-n8Y

This video just has one supervisor.

http://www.youtube.com/watch?v=G-Ywwy__pxo

They are both our supervisors and both miss treat most of their employees and both have wrongfully fired many great techs. If you want more info on this situation please reply, although i dont expect a response.
thank you for
your time.

Yes Direct TV are total [censor]in rip-offs not only are their customer service people rude, lying idiots, they're also complete scam artists! I've never heard of such a thing, entering into a verbal agreement because of them replacing their own faulty equipment. I never signed anything saying I wanted to renew my contract. I called in because I was paying for insurance on a receiver and the receiver malfunctioned so I called to get a replacement. They asked me if the receiver had been dropped or something and I said "no, not that I know of" and they said because I was unaware of whether the malfunction had been caused by me or not that I would have to pay for another one. When I told them that I had insurance that I was paying they informed me that insurance only covered equipment failures and not anything accidental. I argued with this person for 45 minutes explaining that the guy who came out asked me if I wanted to get insurance and that it would be a good idea having kids and all in case of accidental damages. I said "why in the hell would you make yourcustomers pay for insurance in case your [censor] equipment failed!? If thats the case you should replace that for FREE! I shouldnt be paying insurance in case your equipment is faulty". I told the idiot on the phone that people pay for insurance to cover accidents and mishaps not equipment failures. I dont insure my car because im worried about it breaking down, I insure it in case of an accident or if a damn tree falls on it or a tornado comes through! If its equipment fails I take that up with the person or place that sold it to me or the manufacturer! What the hells the point in paying for insurance then if it doesnt cover [censor] except for equipment failures? Does that make any sense!? When I tryed to cancel my service they told me if they sent me a new receiver my contract would be renewed and I said well im moving someplace where they dont have direct TV so thats justifiable cause to break my contract. When they asked where I was moving to I told them PRISON! Because obviously if im incarcerated they cant hold me liable for a contract because they cant provide me service in prison right. HAHA

By the way they also told me when I signed up that I'd only be paying $39.99 a month for the first 12 months and never told me I had to go online and submit a rebate form beacause in reality the service is really $79.99 a month. The only reason I even fond this out was because when my first piece of [censor] receiver broke I called and they told me my account balance and when I asked why it was so high the person informed me that I needed to fill out this rebate online and because I was never told I never knew that. So then they couldnt go back and credit me even though they never informed me so I sat there arguing with a supervisor for another half hr because he wouldnt give me the credit and said it wouldnt even take effect for 2 more months so basically I was charged an extra $160 for the 4 months and who knows how long that would have went on had I not called! No matter what you cant win with these people they dont give a [censor] about their customers or customer service that shyts a joke to them. They stick to being right and having all the answers and if the customers (US) dont like it they basically tell us to take a walk and it pisses me off! I even had one guy tell me he'd issue me a replacement receiver as a one time courtesy and then get a call 20 minutes later from a lady saying it never happened and id have to pay $200 and sum dollars for it. Talk about LIARS!

DIRECTV is nothing but a much of liars. I called & was told by one of their idiots that the payment agreement that I made was fine. That was 2 weeks ago. Today I get home & sat down to do my check book online & fine out that they had taken money out of my checking account. I called & talked to someone & imformed them that I wanted to talk to a supervisor. They told me they would have one call me back. 45 mins later someone from DIRECTV called & when I answered they hang up on me. I now have 200.00 dollars in bad checks thanks to their lying. THEY COULD CARE LESS IF YOU TELL THEM THAT YOU ARE GOING TO TAKE THEM TO COURT.BECAUSE ALL THEY SAY IS THAT ACCORDING TO YOUR CONTACT WE CAN DO THAT. AND WE WILL INVESTAGATE & FIND OUT WHO TOLD YOU THAT YOUR AGREEMENT WAS FINE. ALL THEY DO IS GIVE LIP SERVICE AND DON'T GIVE A DAMN ABOUT THE CUSTOMER.

I am very upset with Directv changing their music channel from XM to Sonic. Not only was there any pre-notification regarding this, but the change is so horrid. Sonic sucks! and for this I am seriously considering a change in satellite services. Your loss for sure.

Direct TV informed me my contract was ONE year, and I would receive a $20.00 monthly rebate, which I had to fight for (I have a 1 year lease with my apartment). Soon after signing up with Direct TV they informed me after one year I would be obligated to pay the full rate, and I was on a 2 year contract! The service goes down every month while for at least 1 hour during their maintenance. The service has required in home repairs on at least 4-5 occasions, and scheduling time before a tech can come out is 4 day! I am paying for service I am not receiving! I have told them this is unacceptable, and I want to cancel service, but they said I will have to pay to cancel.

I'm paying for a service that I'm not always receiving. Verbal stated terms contract stated are falsely stated

I called Direct TV in August 2009 to disconnect. At that time they offered me a better package for a lower price. When I received the bill in September it was significantly higher. The Direct TV rep said it was a one time charge because the billing cycle was reset. I explained I continued with Direct TV based on a lower price not a higher price. After several transfers and an hour later they promised to fix the bill. Every month I went thru the same ordeal. When you ask to be transferred to a manager you somehow get disconnected. By January I was tired of calling so I called to cancel. The rep explained they had me on the wrong package that I should have never been offered the package I had at that rate. I told him they needed to honor what was promised me. He threw in Showtime along with extended Starz & Encore for free plus 3 free movies a reduced bill for January, but I had to down-grade my package and he promised my bill to be correct in the future. Next bill still wrong. I heard the same excuse again of the billing cycle being reset and the bill was correct. How can the bill be correct when the amount on the bill was not what I was told it would be? I wonder how many times they “reset” someone’s billing cycle. Now we sit in May and I receive 2 – 3 calls a day from Direct TV. One call wanting to come to the house to check my box, another wanting to pay the bill before they cut service off. What is funny is service has already been disconnected and they have their box back. I have even confirmed Direct TV has a record of the box being delivered to them. Of course they keep billing me. I have had a bad experience with Direct TV in the past. I should have known better than to sign with them. Fortunately I kept records this time around. I have asked them to stop calling and told them I will pay what I owe but I will not pay the bill they sent me which at this point is a whopping $77. So not worth my time but I am not letting Direct TV get by with it this time around.

The experience with Direct TV has been horrific. If you do sign with Direct TV get the details in writing and keep records of every call and the person’s id number. If they offer you a great deal I am most certain they will not honor it and you will be spending valuable time trying the straighten it out and then taking your frustrations out to the net as I have done here! As of this week I contacted the BBB. Not sure if that will be of help but it is worth a try.