DISH Network review: $400 gift card

I switched to dish network and was promised a $400 gift card which I never received. I called them and they said I had to pay the first bill which I had already done they then told me I would receive it in the next few days. I never received it and I called back again and they said I had to use it to pay my bill . Isaid OK do that.They did not apply anything to my bill and I never received the card. After giving the yet another month I called again and was told they understood and I was given a number and name which I recorded on my paperwork at home. I was told I would be contacted in one week about the status of the card. 12 days later no card no email and no contact. I called again and was told that the card I never received was out of date . I ask to speak to someone else about this that can make decisions and she stated SHE was the supervisor. In not good language. I explained I was sure she was not the CEO nor did she own the company. But ask again how a card I never received could expire and why didn't they apply it to my bill. Iwas a medical provider for years and have dealt with insurance companies who give this type of runaround.

SHE said the decision was made she could not help me further and hung up. This is a SCAM and they should be held accountable.