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Doc Wellbee
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2.7 3 Complaints
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Doc Wellbee Complaints 3

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C
1:01 pm EST

Doc Wellbee charges my credit card. did not order any services and don't want any.

Don't know how and/or why My credit card was charged but I don't want any of your services. Carl Jackson, 9555 State Hwy &, Worcester, NY 12197. I believe this [censored] started, when I tryed calling Spectrum to turn on my office tv system. I was asked alot of questions because they told me they were confirming my spectrum account. How do people get away with this [censored]?

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M
12:41 pm EDT
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Doc Wellbee unauthorized credit card charges

I found a $9.95 charge on my credit card for a service that I did not request on 5/3/2017. Disputed with my bank and they came back and said the company had proof that I made the charge. I called the customer service and was told that because my bank had a disputed it they could not do anything. They played the audio recording of me talking to them and it was actually an edited recording where the added in parts that were not there when I had been trying to cancel another membership. The recording they have of me is completely doctored. I had never agreed to what they had on the recording. Also when i told customer service that they said they use marketing companies to get subscribers and that is what they gave them. COMPLETE FRAUD.

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Update by Mika21
Jun 20, 2017 9:28 am EDT

I spoke to the Doc Wellbee team today. They were using a marketing company previously and have stopped using that company. They are aware of the issues with that marketing company and are pursuing them legally. I was told they will work to try to refund my money.

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R
6:32 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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On 10/29/15 I called [protected] to claim a reward notice sent to my residence. I had to agree to listening to their promotions and was told there would be a $5.95 processing fee which is how my visa debit card number was obtained. The claim # given was [protected]. The only company I recall agreeing to a trial membership for free was Daily Saving...

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Is Doc Wellbee Legit?

Doc Wellbee earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Doc Wellbee to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, Doc Wellbee is known for their high standards and safety. If you're thinking about dealing with Doc Wellbee, it's wise to check how they handle complaints.

We found clear and detailed contact information for Doc Wellbee. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Doc Wellbee's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Docwellbee.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Docwellbee.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The docwellbee.com may offer a niche product or service that is only of interest to a smaller audience.
  • Doc Wellbee protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Doc Wellbee complaint handling

Doc Wellbee reviews first appeared on Complaints Board on Dec 15, 2015. The latest review charges my credit card. did not order any services and don't want any. was posted on Feb 27, 2020. The latest complaint unauthorized debit card charges with no information received to date in mail was resolved on Dec 15, 2015. Doc Wellbee has an average consumer rating of 3 stars from 3 reviews. Doc Wellbee has resolved 1 complaints.
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  1. Doc Wellbee Contacts

  2. Doc Wellbee phone numbers
    +1 (866) 519-7667
    +1 (866) 519-7667
    Click up if you have successfully reached Doc Wellbee by calling +1 (866) 519-7667 phone number 0 0 users reported that they have successfully reached Doc Wellbee by calling +1 (866) 519-7667 phone number Click down if you have unsuccessfully reached Doc Wellbee by calling +1 (866) 519-7667 phone number 0 0 users reported that they have UNsuccessfully reached Doc Wellbee by calling +1 (866) 519-7667 phone number
    Switchboard
    +1 (800) 441-0380
    +1 (800) 441-0380
    Click up if you have successfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number 0 0 users reported that they have successfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number Click down if you have unsuccessfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number 0 0 users reported that they have UNsuccessfully reached Doc Wellbee by calling +1 (800) 441-0380 phone number
    Head Office
  3. Doc Wellbee emails
  4. Doc Wellbee address
    7400 Gaylord Pkwy, Frisco, Texas, 75034-9463, United States
  5. Doc Wellbee social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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