Dollar Tree
Reviews and Complaints

I am a United states veteran the cashier asked to donate for military families. Now after I told her I'm a veteran my self the cashier started speaking to me very rudely said and what. Now it was very rude of her her name is Maria she was an older lady. The address of of the dollar tree is 1901 w expressway 83 ate 100 weslaco tx 78596. Her employer is I got from the receipt is 7221 [protected]. Now I fought for my country. I am tired of seen people like this woman disrespect us. I would like something done about this because I been a customer of dollar tree and have never experience such a rude person.

I work at the dollar tree in wabash Indiana and your female manager is completely rude to her employees and sometimes even the customers complain to me because they see how rude she is and sometimez she is even rude to them. It makes it hard to work for the company. Somebody should do something about it. My grandma loves that store but now won't go in there because of her

I have have shopped at this location in the past, but because of the condition of the store, have not for quite awhile. I recently visited the store again, hoping that things had improved. WRONG! This is a nightmare now... you could not walk the store because everything was on the floor, nothing in its correct place. I fully expected something to jump out at me.
I would think you would have a district manager, or someone responsible for this store, it is a disgrace, a bad name for Dollar Tree.
I left without venturing further and other people left shaking their heads. The business you are losing has to be great.

I'm a employee at dollartree the management only gives hours to the workers that's servirly lazy they allow customers to steal and don't say one thing to stop it I've been telling my supervisors about it but they never react to the problem I really don't understand how is the store even profit if the store is always empty with lack of merchandise and a average of at the most 160 customers a day I need to really get a hold of someone above my managers to address the future of Dollartree's integrity

On November second at the Dollar Tree on Sheridan road in Lawton Oklahoma. As I looked around for the things I needed I was in awe of the total disarray of the store. There were boxes of random items such as food items and toys and socks. These were everywhere. Not only could I not get around in the store but all of the shelves were bare. I looked for about 10 minutes when I had had enough. I had my 8 yr old granddaughter with me as well. I had left my basket and was at the door leaving I was asked by the cashier oh you didn't find anything in that amount of time. I felt like she thought I stole something. I said no there's nothing to find here you are out of everything and the place is a mess. My granddaughter had already stepped through the door. As I turned back to exit the door opens and closed and hit her in the mouth. The 2 cashiers bust out laughing at her. She is 8. We were not asked if she was okay or anything only laughed at. My granddaughter was crying and so upset for the laughter I had to just leave. That store is always nasty. Management is horrible and the employees are totally unprofessional. Please do something. I was mortified by your employees actions as well as embarrassed by the stares of other customers and my granddaughter was injured.

On Saturday 11/04/2014 around 12 noon at your store at 1000 Hallandale bch Blvd Hallandale Fl 33009. I went in, and purchased 2 Planet smoothies, 2 cherry cokes, one Dr pepper, 3 pack of mozzarella string cheese. The cashier was a extremely skinny Hispanic girl. It was lane 2 it was around 12 noon. Well I completed my purchase and asked for 20 dollars cash back. I asked for 2 fives, and one 10. My fault I did not pay attention and folded the money, and put it in my money clip. The bill with cash back came out to around 27 dollars in some change. Well we left the store to go to the Trip rail. I took the money out of my clip and there was only 2 fives. Well I walked back to the car to see if I could find the receipt. Unfortunetly I could not. I called the store, and asked to speak to a manager. The girl said may I help you. I again said is this the manager. She again said may I help you instead of confirming if she was a manager or not. Long story short I have been shopping at Dollar tree for years I will never shop at one again. I will give my business to the local mom and pop dollar stores or family Dollar. Gone give Dollar tree a bad online review.

110 S Friendswood Dr, Friendswood, TX 77546
Just want to know why would they sell the Sunday papers with no coupons at this store ! I checked the website and this November 5th each news paper Houston chronicle was supposed to have a red plum and a smart source, but when I asked the cashier she said oh well sometimes they don't come with coupons.. That's messed up and I couldn't even get my money back 😒

A young... Possibly half Asian girl... She spoke in an Asian which she had a line wrapped around the store along and she was the only cashier open and as I get up to her I say hello she completely ignores me and is talking on the phone on her head phone earpiece in her ears in another language having a complete conversation laughing in all he hawing as she's ringing me up doesn't say a word doesn't tell me how much my total is not goodbye thank you or anything just continues to have a conversation as she works how rude. I've never been to a store or anywhere where the service person was talking to their friends or bomb full conversation as they're working and says and nothing to the customer at all this was in West Palm Beach 3485 S. Congress Lake worth Florida on Friday, November 3 at 1 PM

On 29 October 2017, I was shopping at store #7156 (the NEW location in Hinesville, Ga). I was in the store for approximately 20-30 minutes before heading to the checkout line. Upon approaching the checkout line, I noticed that there was two cashiers assisting other customers. At the cash registers, I also noticed the lights which indicate if the lane is open or closed, (one was on and the other was off). Obviously, I choose the lane that had the light on. I ended up getting in line behind a customer that had an enormous amount of items. I didn't consider this to be a problem because I was next in line. After standing in line for 5 minutes waiting for the cashier to finish, about 4-5 more customers started to line up behind me. About a minute or two later, the cashier (which turned out to be the manager named Eddie) that was previously on the checkout line with the light off went over to open the cash register to my left. Once the lane was opened, Eddie proceeded to say, "She (the cashier) can help customers on this register." As opposed to saying, "She can help the NEXT customer in line." As soon as he made this statement, customers that were at the back of my line made a mad dash to get to the new lane. After this occurred, I decided to stay in the line that I was in, because after all I was next in line. At this time, I had been waiting in this line approximately 7-8 minutes when the manager Eddie said, "Ma'am, She can help you at the next register." I told him that I was good and I'll wait. Then he proceeds to say that the register was closed despite having the open light on. Then he told the cashier to turn off the light. Once again, Eddie told me that the register was closed. I informed him that I had been standing in the line for over 5 minutes before he decided to close the line (and turn off the light) and that that was not fair to me or my child to have to get in another line and wait additional time when he allowed other customers to jump ahead of me by not opening the new checkout lane properly. He rudely stated that I could stay in the lane but the cashier was not going to cash me out because the lane was closed. At other stores, if the lane is closing, if you are already in line the cashier or manager will still check you out. I could see his point, IF I had initially went to the lane and it was closed when I got there, or IF I walked up to the lane after he closed it. However, that was not the case. I stood in that line over 5 minutes waiting for service and to be treated like this. The manager was very RUDE and DISRESPECTFUL. Needless to say, I did not purchase any of the items that I had picked out. I was set to purchase a great deal of items but did not because of the treatment that I received. In my opinion, this store/ corporation stands to loose a lot of business because of people in management positions that don't know how to manage. It's truly sad because I genuinely like Dollar Tree stores and after the treatment that I received, I doubt that I will ever shop in one again (at least not this one). When placed in a management position, managers need to realize that a customers time is just as important as his/ her time. The same way Eddie values his time, so do I and I don't like wasting it standing in line unnecessarily. For the resolution, I would like an apology. However, I seriously doubt that will happen. As soon as the incident occurred, I called the number for corporate headquarters twice, but have yet to receive even a phone call. I sincerely hope this doesn't happen to anyone else, but it probably already has because Eddie seemed very comfortable with his actions regardless of what I said and despite how long I had been waiting prior to him closing the register and turning off the light.

Here's a thought... If customers are a priority, I suggest that Eddie receive more customer service/ relations training. After all, if it weren't for customers he probably wouldn't have a job. Also, if being nice and professional is too hard for Eddie, maybe he should find another line of work!

Hope this issue gets resolved!

HI I was in the Wyoming store on Tuesday and I have to say, the bathroom was disgusting, the cashier at first told me they didn't have one. The manager guy was very rude to me and didn't help me at all. The store had stuff all over the floor. I will never ever go there again. Disgusting. This store should be ashamed of itself. Oh also the people they let work there have piercings all over their face which is not professional at all and they talk about their sex lives while you are in line.

Today November 2 2017 I walked into dollar tree which is located in crafton ingram shopping center Pittsburgh Pa 15205 & i was waited on by a cashier on register 4 by the name of ray or rae with horrible costumer service being rude & disrespectful to me & my husband which works in freight. When i went and told the manager of freight he said he will address her but my husband wanted to quit but didnt but also over heard the cashier say yea mark like you said you have to let people have they're issue's when she was the one wh started to be disrespectful from the the time we got in her line so basically the manager didnt do anything and this is wha he condons infront of other customers when i told him this has been morre than the first time.

I live in Connecticut and frequently shop in your Danbury and New Milford stores. These stores are now charging 6.35 % sales tax on the above jarred peanuts. This is a grocery food item and you are NOT by Connecticut tax laws allowed to charge sales taxes on these items. I have receipts from July & August of 2017 from your stores showing these items as non-taxable. So why are you now charging a sales tax? You are breaking the law ! You need to look into this matter immediately.

Additionally, your New Milford in CT has mostly empty shelves, is littered with empty boxes, and the workers are very rude. It's a disgrace !

I buy in bulk and do not appreciate being charged 6.35% sales taxes on food products that I know are non-taxable.

I believe the manage at this location : 15156 W Whitesbridge Ave. Kerman Ca [protected] is over charging customers, I have caught her twice in a month and she gets upset when we ask for receipts, last night 11-1-17 I purchased 8 items and she charged 10.00 and gave no receipt. Please check on this. Thank you. I BELIEVE SHE IS EITHER STEALING PRODUCT OR NOT BEING TRUTHFUL WITH RINGING UP CHARGES. I believe she is taking product home as well.

Your store manager Christina is very rude and disrespectful.She curses people out and she kicks them out of the store. When you ask her name she says her name is Tina or she does not want to give her name at all. All she do is sit in the office laughing and talking to the other managers. It is this manager name Jasmine.She called the customer a b[censor] and kicked her out of the store. She laughed in the customer face and told her she will deny her sale. It is also another manager name mazi. I think that is her name I don't know if I am spelling it right. I know she is short with glasses. She is also rude to the customers. There is an employee name Melissa she yells at the customers and gets very rude.They have been out of helium for a week now all because they do not want to blow the balloons up. Something has to be done about this store they are out of control. They need to be fired this has been going on since the store opened .Christina has accused a customer of stealing and they really didn't steal anything. You are losing a lot of customers due to the way the store is ran by the managers . It is some cashier that are nice that will help you out talk nice to the customer, treat the customers with respect.Corporate needs to come in one day without letting the managers know your coming.Especially to catch Christina and the other managers in the act to see the way they treats the customers. I have talked to the other customers and we all feel the same way. That you are going to lose a lot of customers because of the managers.All the managers do is sit in the office and talk to each other laughing and talking. The managers don't do no work they are always too busy talking to each other . Please do something about these managers. I love shopping at Dollar Tree but something has to be done about these managers. All they care about is they pay check and not the customers. They are young and immature with attitude's. A lot of us customers have footage on how they act in the store. We could bring it to the news and the Better Business Bureau but we wanted to tell corporate first. I have been to other dollar trees and none of them act like this one.I have been treated with much more respect at other Dollar Trees. I should not have to travel out of my neighborhood to go another Dollar Tree to get respect and good customer service. I am older enough to be they mother.Dollar Tree on 2294 Nostrand Ave Brooklyn, NY 11210 is horrible. PLEASE HELP THE DOLLAR TREE CUSTOMERS

I'm never returning to that dollar tree in plant city on thonotosassa because the assistant manager stephanie is so rude to me she wouldn't let me use the bathroom telling me I needed to go next door to publix to use the bathroom this all happened on friday october 27th at about 7:30 pm and there is another assistant there her name victoria she was very rude to like dollar tree how do you hire rude associates I seen that there's been a lot of complaint on them 2 assistant managers like yeah y'all need to do some investigation in that store yeah and you need to tell stephanie that she need to stop showing her butt crack she need to wear a proper uniform or a belt because I didn't want to see her nasty old but hanging out from her pants like I would never visit that dollar tree again y'all lost a customer

On a weely basic this store appearance is not good for the customer to shop at. When you walk in the store the customer has to walk over boxes just to shop in the store. This is every week when the truck has drop. This store is in the need of a manager organized structure within the store. When you get to the check out I should not have to take the things out I buy from the hand cart and then take the hand cart back from where I got it from.

I was standing at the register and my husband came and put something in the belt and she says don't throw it up there like that she then started laughing . I then asked him what was that for and she said in a slow tone it's a spoon you know you use it for this or that and I said ok I know what a spoon is and I'm not talking to you . She laughs and says hurry up and get out of here I feel sorry for you and your family. I said you call this being professional your at work she laughs and slams my receipt down saying I enjoy my job how ever I choose. I said by being disrespectful to customers. She says and says yup bye.
Store # is 631
Sale Associate Name is Tamara
I love dollar Tree and I am a frequent shopper I really hope that this matter can be resolved. I've never complained on anyone and I've seen disrespect but this was just truly unacceptable.
Thank You

Store employees at the Tully road location, there were 5 or 6 people working in the evening and only one of the employees that was really amazing switching from doing returns to working the register, filling balloons without missing a beat! She was very nice and friendly thank you Laura, they need more like you! As for the managers, well... If Anita is a manager, she needs some serious lessons in how customer service is supposed to be. She is loud and very rude, she's not good for your store! Josephine Perez San jose, Calif.

The store in Peekskill, ny on 1847 east Main Street at the beach shopping Center location is a disgrace. There is nothing on shelves stuff thrown all over and boxes everywhere. Nothing is organized, because there is nothing up. You can't even walk down the isles. This store has been in this condition for a long while, now with the holidays it's horrible. I would be embarrassed to own this store. Someone is going to get hurt. I have asked why and they just shake their head this store needs a surprise corporate visit.

The managers get movies and they don't put out the movies they keep them in back so the employees can look thru them first to take to good movies then later put out what's left so there is no good ones for customers to buy. Also manager ceyanice is always on her cell phone when working and not helping customers. I have asked for help from her and she says I'm on phone look for someone else. Very rude.