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DoorKing
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www.doorking.com

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DoorKing Complaints 1

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DoorKing Security gate

This gate was installed about 7 years ago so I am aware that it is out of warranty, but that is not the problem. I have had a licensed firm that does gate repair come out here. I have incurred almost $400 in expenses to have it repaired. The firm has given me free time and labor to repair and have not been able to do so. The rep of Door King has been out here and was of no help other than to suggest in an e-mail that I use another company. The rep initially had full confidence in the company I used as he told me use the same repair person that came out originally. I have contacted the company and have spoken to April Young on October 23, 2020. She requested that I send her all the correspondence with the DoorKing rep which I did. In addition I sent her copies of bills that I incurred. She asked what I wanted and I told her a free repair. She said she would call back that day and never did. I called her on Monday October 26, 2020 and left a message. She never called back. The original repair company that I paid $400 to does not want to come out. If this was a simple repair it would have been done already. There is something intrinsically wrong with this system that DoorKing refuses to recognize. It is similar to a car recall. If the original company that I used cannot repair it, calling another company would incur further expenses and I strongly feel that they will not have the answer. Why cannot DoorKing understand that there is a major problem with this unit and repair it? I have gotten a continuous run a round. Can you help?

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Is DoorKing Legit?

DoorKing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds DoorKing to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, DoorKing is known for their high standards and safety. If you're thinking about dealing with DoorKing, it's wise to check how they handle complaints.

We found clear and detailed contact information for DoorKing. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for doorking.com can be seen as a positive aspect for DoorKing as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of DoorKing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Doorking.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Doorking.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up DoorKing and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

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Overview of DoorKing complaint handling

DoorKing reviews first appeared on Complaints Board on Oct 27, 2020. The latest review Security gate was posted on Oct 27, 2020. DoorKing has an average consumer rating of 1 stars from 1 reviews. DoorKing has resolved 0 complaints.
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  1. DoorKing Contacts

  2. DoorKing phone numbers
    +1 (800) 826-7493
    +1 (800) 826-7493
    Click up if you have successfully reached DoorKing by calling +1 (800) 826-7493 phone number 0 0 users reported that they have successfully reached DoorKing by calling +1 (800) 826-7493 phone number Click down if you have unsuccessfully reached DoorKing by calling +1 (800) 826-7493 phone number 0 0 users reported that they have UNsuccessfully reached DoorKing by calling +1 (800) 826-7493 phone number
    Toll-Free
  3. DoorKing emails
  4. DoorKing address
    Corporate Offices and Manufacturing, 120 S. Glasgow Avenue, Inglewood, California, 90301, United States
  5. DoorKing social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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