DREAM INTERNATIONAL USA, INC.’s earns a 3.0-star rating from 2 reviews, showing that the majority of customers are somewhat satisfied with experience.
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payment not received
I attempted to purchase credits on the wed site, but it didn't go through. I called my card company, and they said there is funds for the card. The transaction number is IOV539944847498906555 and the card ending #0764 in the amount of $99 for 300 credits. The dates of transactions were 12/28/2022, 12/29/2022. My email is: [protected]@yahoo.com. I tried several times. Please help me in this transaction.
Desired outcome: Purchase 300 credit on my login page.
Eye fell out immediately
Received numerous hand puppets for my 2 year old son as a gift for Christmas...no age limit marked on the puppets. I was really glad I did not give them to him to play with because one of the eyes fell out almost immediately. I feel that this is a huge safety hazard for children and would like to make a formal complaint about this product. I have NEVER done this before but this could be a bad situation if a child swallowed the eye.
Specific toy with a problem:
Right eye fell out immediately after removing from gift box.
Red Parrot hand puppet.
Reg No: Ohio 18724, PA 8335 (RC), MASS:2000
CALTOY
Division of Dream INT'L USA, Inc. Buena Park, CA 90621
Made in China
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a small child who loves to chew on these hand puppets. We bought 4 reptiles and he loves to play with their fingers and tails. However, I have had one of them lose an eye as well. My son was 10 months old at the time, and he would've definitely tried to swallow the lizard's eye if his grandmother had not noticed. And I agree that there was no appropriate age group listed on the packaging. They are hand puppets and seemed harmless. He still has one left, and he still loves it.He won't go to sleep without it. It has been through a lot, and does seem sturdy. However, the eye falling off does indeed concern me as well. Thank you for posting up this complaint. I had initially thought that it was my son's rough play with them that cause the iguana to lose it's eye.
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Overview of DREAM INTERNATIONAL USA, INC. complaint handling
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DREAM INTERNATIONAL USA, INC. Contacts
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DREAM INTERNATIONAL USA, INC. phone numbers(714) 521-6007(714) 521-6007Click up if you have successfully reached DREAM INTERNATIONAL USA, INC. by calling (714) 521-6007 phone number 0 0 users reported that they have successfully reached DREAM INTERNATIONAL USA, INC. by calling (714) 521-6007 phone number Click down if you have unsuccessfully reached DREAM INTERNATIONAL USA, INC. by calling (714) 521-6007 phone number 0 0 users reported that they have UNsuccessfully reached DREAM INTERNATIONAL USA, INC. by calling (714) 521-6007 phone number
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DREAM INTERNATIONAL USA, INC. address7001 Village Dr Ste 280, Buena Park, California, 90621, United States
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DREAM INTERNATIONAL USA, INC. social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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