DST Exports
Reviews and Complaints

FRAUD. PLEASE DON'T BUY ANYTHING FROM THIS COMPANY. Firstly they promise you so many things and once they get the money, they will not respond and things change. I got my temple after 9 months (not that I asked for) with so many fights and Hassle and paying more money. I have sent more than 200 emails, messages and calls but once you pay the deposit, you are stuck with them and they can do whatever they want.

So my mom and I traveled to Punjab last year April from NY and placed an order for two Mandaps. We were promised by Sukh Anmol that they would be ready to ship by the first week of June. We deposited $11,000 and still haven’t received our merchandise as yet and it’s February 27, 2024. Every time we contact them they don’t answer or they give us the run around. When they do answer they tell us the mandaps will be ready to ship in 10 days to send the balance of $6,000. Or we need to send them the payment for the container. I said to Sukh I will send payment but send me it through Alibaba with a guarantee ship date and I will send you payment. Then he disappears and I don’t hear back from him for months. I really would like like my mandaps or for DST Exports to return my $11000. They are not honest. They scammed us and I hope that no one does business with them.

Ordered $50000 worth of items and started paying for the items from April 2023. They’ll answer all your calls and messages until you make your payment. They’ll promise you that everything will be ready in weeks. They said we only need to pay 70% and the balance can be paid when it items arrive and we’re happy with it. They also promised that they’ll do a video call before shipping the items. After so many ignored phones calls and messages they said she shipped the items in October. They never called or showed me what they shipped. Shipment finally arrived in January 2024. They made me pay the full amount before the shipment was released. None of the products were as I requested. Everything was bad quality. They all had missing parts. All the sizings and designs are wrong. Now making excuses and ignoring my calls and messages. Don’t ever order anything from them from overseas. Action needs to be taken against them. Unacceptable.

DST is one the fraud company they took out money and never provide our order at first they told us they will deliver in 45 days after our first payment on November 1st they said they have one order ready they will ship in 2 days after that they are not even replying our calls or messages . I have no idea how fine they are on this app Ali baba is very well know app and these fraud people shouldn’t be on this app I need help please help me get money back.

I bought a swing through them in June 2021, I received the product with so much hassle w.r.t customs , I had to pay more on the customs than the price of the product. I was promised my destination home delivery, but they play game to get whole money when in transit. They are tied up with their shipping partner.

I got a broken item--The product with shipping , cost and customs costed me over $5000 , so much pain in the process, but the product came with missing nuts/bolts and broken and damaged. Its been over 6 months and I still didn't get the product replaced. I can provide all the pictures to whoever require for proof.

I would suggest to buy this product in US itself , with reliability and trust.

I don't recommend this manufacturer. I am not going to remove this review until my issue is resolved.

I can be contacted for proof and verification at [protected].

I expect the product replacement or refund of the money I put in. The product lying down in my home from past 6 months unable to assemble or use.

Correcting typos——

Don't buy from them. They are not trust worth. Very cheap quality and poor workmanship. I ordered a Royal swing from them and I received a damaged product. It's broken with missing parts. It's been over a month and the product is lying in my living room Unassembled. I was promised that they would send the missing nuts and bolts and it's been over a month. I lost trust in them.. They play all the gimmicks for full payment at the time of delivery of the release document. Out of 2 lakh 15 thousands, I paid 2 lakes and said that I will pay rest 15000 after the product is released, but .their shipping counterpart and him play the game and make you pay in full and they don't respond after the full payment. I was promised to send the missing nuts and bolts the next week air shipment, nothing received yet. I was promised door delivery at the time of order, nothing is done. I ended up paying $1700 for shipment and delivery apartment from labor transport. They promised for sending replacement seating that came broken, but it's been a month, nothing is done. My 5000$ worth product lying on ground useless from past one month. Their product is only for decoration but not quality for daily usage.

I will only honor and respect and delete this review after I receive the product I am promised. I tried to attach photos but due to the size limit, I am unable to. Please call me at my number and I can provide the facts and proofs at [protected], if required. To Dallas, Texas.

I would not advise or suggest this manufacturer. I can only trust if they keep up the word.

Good day to you and thank you for reading .We are an event company based in Malaysia and been in this business for the past 10 years. We decided to cater our customers for their wedding with a good design of mandap from India . So we look through some websites and came across this company called D.S.T Exports based in Patiala India . The sample designs published in this web portal by D.S.T Exports claiming to be their handwork was astonishing . I decided to contact a person ( Mr.Jagjit) who's name and contact number stated in the website and made a deal with him .I stressed to Mr.Jagjit more on the quality(hand work) and design I expected in the deal which he promised and assured me of good quality by showing some of his samples in their website www.dstexports.com to get my confidence in his product .
The terms and conditions are that I have to make the full payment of USD7565 for the product inclusive of the shipment from India to Malaysia port prior receiving the items, which I did (bank transfer prove attached). Later after I received the product on my side I discovered all the items the welcome lady statue total of 8pcs (picture attached) purchased and the mandap set (picture attached) seem to be too roughly made and are in inferior handwork quality and many are out of shape. My customers(bride & groom) refused to except this product due to the inferior hand work and quality, hence it has cost me dearly and lost my business reputation .I have sent a complaint notice to High Commission Of India in based in Kuala Lumpur, Malaysia and they promised to investigate in this matter . I advice customers/manufacturers those who intend to purchase products made of fibers with any company online to be wary of their quality especially the handwork which are very bad touch and misleading through their sample pictures in their website. Thank You
Company Name: D.S.T.EXPORTS
Proprietor : Mr. Jagjit Singh Deepak
http://www.dstexports.com

Address : 28th Floor, Menara 1, Mon't Kiara, No. 1
Jalan Mon't Kiara, 50480 Kuala Lumpur
Tel : [protected] / 2351/ 2352/ 2353/ 2354
Fax : [protected], 6143 1173
Admin. Wing : [protected]@indianhighcommission.com.my

Consular Wing : [protected]@indianhighcommission.com.my

Commerce Wing : [protected]@indianhighcommission.com.my

Info Wing : [protected]@indianhighcommission.com.my

Website : www.indianhighcommission.com.my

HIGH COMMISSION OF INDIA
KUALA LUMPUR

KUA/C/208/38/2012

Mr. Jagjit Singh Deepak
DST Exports
212, Neem Street, Near New Sabzi Mandi,
Raghomajra, Patiala 147001
Tel: +[protected]
Fax:+[protected]
Email: [protected]@yahoo.com, [protected]@yahoo.com

Sub: Inferior handwork of 8 pcs welcome lady statue.
Dear Sir,

We would like to bring to your notice that we have received a complaint from ************,
Malaysia on the above mentioned subject.

We have been informed by Mr. ******** of ******** that they had placed an order of 8
units welcome lady statue, 1 unit of Mandap, Backdrop 1 pc and welcome gates 2 units at total cost
of USD 7565/- inclusive shipment charges from India to Malaysia. The importer has discovered that the
handworks are in poor finishing. We are enclosing herewith 6 images of inferior handworks finishing
for your perusal.

Due to inferior quality, M/s ************* had problem with their customer who had refused
to accept all the items. Mr. *********** is asking for explanation on the poor handwork and full
compensation inclusive shipment. The complainant has also mentioned that you are not answering their
call, neither replying to their email to settle the issue.

The High Commission of India, Kuala Lumpur would request you to send your feedback and
comment to the undersigned regarding the above mentioned matter and settle the issue amicably
at your earliest possible.

Yours sincerely,

(Vinesh Kalra)
Second Secretary (Commerce)
Tel: +603 [protected], Fax: +603 [protected]
Email: [protected]@indianhighcommission.com.my

The supplier DST Exports delivered products which are not as advertised in his website / Alibaba or other websites that his advertisment appeared in, the products were of poor quality, manufactured in a shoddy manner, diagram was not provided in order for us to assemble, painting work, and the designs/patterns on the fibre pillars are not symmetrical, the artwork is botchy,
the pillars do not have support framework to hold its own weight, the figurines on the pillars are very blur. Even though we went to
his factory he did not show the sample of the product when i gave him the printout of the advertisment, he mentioned that he will send me exactly that, but when it arrived in Malaysia, the design was totally different, I will not rest here, how can the internet allow such people or companies to advertise, or operate on the internet. Please look into this the internet is causing more fraud than anything else. Pls inform the appropriate authorities regarding this. We went all the way to India, Jagjit Singh spoke so well like a professional only now we have come to know that he is a fraud.