Dunelm Soft Furnishings’s earns a 1.6-star rating from 30 reviews, showing that the majority of home decor enthusiasts are dissatisfied with their purchases.
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Never ending nightmare
Never ending nightmare. Waited in for delivery that never came for several days. Wrong item, they refused to collect it and wanted to charge me for collection! Then did not collect when they said they would, so more days spent waiting around at home. One month later thay have not refunded money for the wrong door, can't get through on after sales phone line. Manager not available etc. Wish I had never had anything to do with this chaos.
Door turned up and was wrong size
A week ago I ordered a front door and door furniture from this site. Spoke to them on the phone and they confirmed delivery. Door turned up and was wrong size. Took a complete extra day altering frame to fit. Letter box ordered at same time still hasn't turned up. Can not get through to after sales care on the phone (and it is a chargeable number) They sent autoreply to my first complaint, said that they would be in touch, and then nothing, do not reply anymore to email complaints. My opinion is that this firm is absolutely unreliable and rubbish.
Hi I ordered a door an haven't received a confirmation email or received a receipt I just got given a ref no but can't use it as my email address haven't received nothing an I am starting to get a little worried as I used a relatives card I can't get them on the phone what so ever ... PLEASE HELP
Dunelm Soft Furnishings Reviews 0
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Overview of Dunelm Soft Furnishings complaint handling
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Dunelm Soft Furnishings Contacts
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Dunelm Soft Furnishings phone numbers+44 345 165 6565+44 345 165 6565Click up if you have successfully reached Dunelm Soft Furnishings by calling +44 345 165 6565 phone number 1 1 users reported that they have successfully reached Dunelm Soft Furnishings by calling +44 345 165 6565 phone number Click down if you have unsuccessfully reached Dunelm Soft Furnishings by calling +44 345 165 6565 phone number 0 0 users reported that they have UNsuccessfully reached Dunelm Soft Furnishings by calling +44 345 165 6565 phone number
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Dunelm Soft Furnishings emailscorporate@dunelm.com100%Confidence score: 100%Supportpress@dunelm.com86%Confidence score: 86%communicationcharity.enquiries@dunelm.com84%Confidence score: 84%communicationdu.datarequest@dunelm.com79%Confidence score: 79%
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Dunelm Soft Furnishings addressWatermead Business Park, Leicestershire, Syston, LE71AD, United Kingdom
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Dunelm Soft Furnishings social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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