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Bought a car was faulty they then shut for two weeks then upon getting car fixed I was abused verbally attacked via many messages emails an calls I was told to take a chill pill now left without a car all weekend mr downie didn't want to collect car to be fixed so had someone else collect but wanted to see me go an collect the car for his cheap thrill as he gets off on intimidating woman that he refused me to get the car at thw weekend when he is not there an instead waited till monday when he was! Make it make sense the car is a mess not as decribed an I will continue to fight to reject this car an will not be bullied! He is very aggressive and I know he will deliberately try to intimidate me on his premises.. Absolutely vile human being dont know how he is still in buinsnesss with his attitude an apauling customer service. He is a fraud
Hello there!
We would like to know even more about this situation.
Could you please provide screenshots of your conversations with the company (messages and emails) clearly showing the instances where you were insulted? This is a serious matter that needs to be addressed.
📄 You can attach these screenshots using the ✏️ Add more details to my post link below my message.
Also, it would be helpful if you could provide the dates of the incident for a complete understanding.
Thank you in advance!
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Drumgray Vehicles really gave you the runaround, with a faulty car and a dealer who seems more interested in playing games than providing service. Dealing with someone like Mr. Downie, who gets a kick out of intimidation, is beyond frustrating. Standing your ground against such behavior shows real grit. Keep fighting to get what you deserve — sounds like this car and the service were far from what was promised.