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Electronic Arts (EA)

Electronic Arts (EA) review: inconsistent ratings 10

A
Author of the review
12:00 am EST
Review updated:
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We purchased SIMS games SIMS and SIMS Unleashed, both rated G8+. To our horror, my 8 year old daughter found a gambling casino to set up in her house. This is totally unacceptable as it can only encourage this behavior as they grow older.

We are more sensitive to this because of existing family members who are gambling addicts.

My daughter noticed these SIMS games advertised in another retail store with different ratings - this time not G8+ but rated PG.

So are the rating for the exact same games? My wife purchased these games in good faith based on the G rating.

What do YOU propose to do about this as we are reluctant to allow our daughter to continue playing SIMS games.

Sincerely Andy Tascione

10 comments
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Fixyasht
US
Oct 22, 2018 3:33 am EDT

Can't connect to pvp games. Updates 1.08 and 1.09 I get dropped going into the game. Did everything I could for troubleshooting. Can we get thugs fixed please. For Xbox one

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Reviewer52867
Nov 19, 2018 11:04 am EST

I was on the phone, chat and downloading things and jumping through hoops for over 5 hours and the games still don't work. Waste of money. I want a full refund or I will sue.

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Gloria Ramage-baldwin
US
Feb 12, 2019 2:58 am EST

we have been trying to play pogo games for a bout a week...tomturkey4431 and proudtaffyfay879 will not let us sign in...says email is wrong and i know for a fact they are not...tomturkey44@aol. and gebaldwin45@aol.com...please fix your site..or give us refunds alot of the time the games dont pay the gems they say you will get..

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RoaringSeeker66
US
Apr 16, 2019 3:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why is it so hard to get a 98-99 player. EA you have to make it easier for people that aren't good at the game a chance without spending money to get one and make the solo challenges a actual challenge not a full game or pick up right were they put you at. Please give everbody that doesn't have a 98-99 player one. -RoaringSeeker66. Xbox

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dmle12141950
US
May 11, 2019 10:12 pm EDT

Have been a cutomer for over 10 years, but no longer customer service is in the pits

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X ShockWaveAMG
US
Jun 10, 2019 3:38 am EDT

Starwars battlefront 2 has to many bugs instance getting stuck in the boat in kashyyk 2 the biggest complaint is anikan skywalkee why his he so overpowered he can win a game by himself. Its really killing the gameplay for me. Making the game boring

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oaxoa
US
Sep 11, 2019 12:59 pm EDT

I was playing Apex one game and got shot through a wall. If you guys can't fix your cheating issues then this game is done!

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Connor Bates
US
Oct 13, 2019 9:49 am EDT

I jut got a 19 minute. Penlty for quitting. Game i got stuck onthe ice teammate couldn't. Get me so quit i think that a bit of a joke

Thanks

Ross bates

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trickshotroy
US
Dec 08, 2019 11:00 am EST

I have had a bunch of problems trying to get into my pogo account ever since you decided to change accounts over and messed everything up. I dealt with customer support quite a while ago and they were supposed to fix the problem. I went in today and the problem ia still there. I have been a paying customer for a log time, but I am through.

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samuelculp
baretlett tn., US
Jan 10, 2023 2:22 am EST
Verified customer This complaint was posted by a verified customer. Learn more

jungle gin is going off. this is the last game, off the games, of the ones i play. i no longer want to be in club pogo . do not take any more money out of my account. i am history! sculp12237@aol.com this is effective as of today! sam culp

  1. Electronic Arts (EA) Contacts

  2. Electronic Arts (EA) phone numbers
    +1 (650) 628-1500
    +1 (650) 628-1500
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  3. Electronic Arts (EA) emails
  4. Electronic Arts (EA) address
    209 Redwood Shores Pkwy, Redwood City, California, 94065-1175, United States
  5. Electronic Arts (EA) social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
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