eBay review: One item in order missing.

Order number: [protected], Order will not show up on you help page, I enter it in search.
and it comes back with no order found. Order was for two batteries, only one in package.
One battery short.
This is the only way I have to file a complaint.
[protected]@gmail.com
eBay
Hi James, your order has arrived!
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Delivered to:
James Wilson
3 Patriots Dr
Asheville, NC, [protected]
United States Dropped off: Sep-21 10:48 PDT
Carrier: USPS
Tracking number: 9400108205499301797491
Battery TLi017D1 For TCL Alcatel Flip Pro VZW-TCL-405...
Battery TLi017D1 For TCL Alcatel Flip Pro VZW-TCL-405...
Total: $23.52
Order number: [protected]
Item ID: [protected]
Seller: absda11
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Order total:
Subtotal (2 items)
$21.98
Shipping free
sales tax $1.54
Total charged to visa icon x -5908 $23.52