Ecodirect
Reviews and Complaints

I recently made a purchase on Ecodirect's website and I have to say, I was a bit confused when it came to choosing a shipping method. The offer stated that there was free shipping available, but when I went to select a shipping method, all of them had a price associated with it. I had to assume that this was just a quirk in the system and that the free shipping would be applied later on in the checkout process. It was a bit frustrating to have that moment of imposed unclarity, but I was able to complete my order nonetheless.

Aside from that confusion, I have to say that I was impressed with the selection of products available on Ecodirect's website. They have a wide variety of eco-friendly and sustainable products, which is something that is important to me. I was able to find everything I needed for my home and I felt good about supporting a company that is committed to sustainability.

The checkout process was fairly straightforward, aside from the shipping method confusion. I appreciated that they accepted multiple forms of payment, including PayPal, which made the process even easier for me.

Overall, I would recommend Ecodirect to anyone who is looking for eco-friendly and sustainable products. While there was a bit of confusion when it came to the shipping method, I was able to complete my order and I am happy with my purchase.

However, the packaging was not up to par as the item was not properly secured and could have been damaged during shipping.

Despite these issues, I must say that the selection of products on Ecodirect is impressive. They have a wide range of eco-friendly products that are hard to find elsewhere. The prices are also reasonable and competitive.

The website itself is easy to navigate and the ordering process is straightforward. The only downside is the aforementioned requirement to accept terms and conditions before placing an order. It feels like an unnecessary hurdle to jump through.

Overall, I would recommend Ecodirect for their selection of eco-friendly products and competitive prices. However, they could improve their packaging and reconsider their requirement for accepting terms and conditions before placing an order.

I recently made a purchase on Ecodirect.com for an Enphase line filter that cost me a whopping $500. When the part arrived, I was disappointed to find that it was poorly packed and damaged. The part was crammed into a very small box and just placed at the bottom. There was some packing paper that was wadded up and shoved on top, but it didn't do much to protect the part during shipping.

To my dismay, the steel mounting plate was bent on two corners and part of the plastic wire connector was popped open. I was worried that the damage might affect the performance of the part, but I decided to try and straighten the plate out and see if it would work.

Overall, I was very disappointed with the packaging job done by Ecodirect. For such an expensive part, I expected it to be packed with more care and attention to detail. It's frustrating to spend so much money on a part only to have it arrive damaged due to poor packaging.

Despite the disappointment, I'm hopeful that the Enphase line filter will work properly after I straighten out the bent steel mounting plate. However, I would caution others to be wary of the packaging when ordering from Ecodirect, as it seems that they don't take enough care to ensure that their products arrive in good condition.

I gotta say, I was pretty frustrated when I tried to buy this thing from a couple other websites and they just straight up didn't work. But then I found Ecodirect and their site actually worked! So props to them for that.

Now, I gotta admit, I'm still having some trouble getting these devices to work on my network. I'm not sure if it's my hardware or if there's something wonky with the devices themselves. But I'm hopeful that once they launch their Cloud service, things will start to fall into place.

I will say, though, that their email support has been super helpful in answering my questions about the Cloud service. So even though I'm still struggling a bit, I feel like I'm in good hands with Ecodirect.

I recently had an experience with Ecodirect and I must say, it was quite frustrating. It took me almost five attempts to complete my order on their website. Every time I tried to enter my phone number, it would change it to something else. And to make matters worse, it kept adding the option to receive newsletters, which I had to uncheck every single time. It even changed my address without my consent!

But the real kicker was the terms of use. It was so lengthy and complicated that I almost gave up on my order altogether. I mean, come on, it shouldn't be that hard to understand. I've ordered from other websites before and never had these kinds of issues.

Overall, I think Ecodirect needs to work on their website functionality and simplify their terms of use. It's not rocket science, folks. Just make it easy for your customers to order from you.

I recently purchased solar panels from Ecodirect and I must say, I was impressed with their website navigation. It was easy to find what I was looking for and the prices were very reasonable. I was particularly happy with the price of the panels I purchased.

However, I did have a bit of an issue with the delivery. I received an email stating that the delivery would be on Wednesday, so I took the day off work to receive it. Unfortunately, I received a call from the shipping company at around 10:30 in the morning, informing me that the delivery would be made the next day instead. This was a bit frustrating, as I had taken the day off work for nothing.

Another issue I had was with the shipping costs. I found them to be quite expensive, and the four options to choose from were not well described. It was difficult to understand what each option required on the receiving end.

Overall, I am happy with my purchase from Ecodirect. The website was easy to use and the prices were good. However, I do think they could improve their delivery and shipping options to make the process smoother for customers.

I gotta say, I had a bit of a rough time trying to make a purchase on Ecodirect's website. The checkout process was a bit wonky, if you know what I mean. I had to enter my address and credit card info multiple times before the purchase actually went through. And even when I logged into my account to fix a typo in my name, I still had to log out and log back in again to finish the order. It was a bit of a hassle, to be honest. The checkout process could definitely use some work. But hey, at least I got my order in the end!

Ecodirect's website could use some improvement. I had some trouble navigating through the site when I created an account and logged in. When I clicked on a link from an email to view a product, it opened another window which made the process a bit clunky. I selected my shipping preferences, but then it asked me to log in again. I was a bit confused as to why I had to log in twice, but I did it anyways. However, when I logged in the second time, the shipping charges I had selected were different from what I had originally chosen. This was frustrating because now I have to update my company paperwork to reflect the new shipping charges and get approval again.

Despite these issues, I still needed the product and decided to proceed with the purchase. The product itself was great and arrived in good condition. However, I do hope that Ecodirect can improve their website to make the purchasing process smoother and more user-friendly.

As someone who works with software (I'm 35 years old), I decided to give Ecodirect's website a try. Unfortunately, I have to say that it's not very good. If you make a mistake and forget to enter a field, the software just throws away all the data you've already entered, including your credit card information. Then, when you try to enter the missing fields, some of them are still missing (like the CVV2 code), so you can't complete your order. It's incredibly frustrating.

Even if you leave the site and come back later to start over, you can't use the same email address you used before, even if all your other information is the same. It's just ridiculous. Ecodirect really needs to test their software more thoroughly and make sure that every possible path is covered. It's not fair to customers to have to deal with a site that's so difficult to use.

I don't think I'll be ordering anything from Ecodirect again. In fact, I'll be lucky if the product I ordered even arrives. They really need to work on their quality control and customer service. It's just not acceptable to have a website that's so frustrating to use.

Your Product Catalog for Mfr. ProSolar is quite out of date, it's from 2009! We suggest that you get an update, as it can be quite frustrating for customers who are looking for the latest products. Also, ProSolar is not shown on your Manufacturers webpage, which can be confusing for those who are specifically looking for their products.

I had to change my order, as I was not willing to pay the outrageous shipping charge for just one R-136 rail. I understand that shipping heavy and long items can be difficult, but Zoro.com has figured out how to ship these items halfway across the country and offer free-of-charge shipping on all orders over $50.00. I know you're a lot smaller, but you're losing business because of this problem. It would be great if you could find a way to offer more affordable shipping options for your customers.

On another note, please remove an account you have in my name under my email address. I don't have the required password, and I'd prefer to destroy the account record. It's important to me that my personal information is kept secure, and I don't want any unnecessary accounts floating around.

Despite these issues, I do want to say that you're a good resource for parts in this business. I recommend you to others, but you can definitely improve. If you want to discuss any of the above, please don't hesitate to call me at the phone number given in this order.

Thanks for your time,
Robert

Anyway, once I figured it out, the shipping was pretty fast. I ordered some solar panels and they arrived in good condition. The prices were decent too, not the cheapest but not the most expensive either. The website itself could use some updating though, it looks a bit outdated. But overall, I had a good experience with Ecodirect.

Yo, so I was tryna buy some eco-friendly stuff on Ecodirect's website, but my card wasn't workin' for some reason. I tried like four times, but it kept gettin' declined. I was gettin' pretty frustrated, but then I remembered I had a PayPal account. So, I tried usin' that with the same debit card info and it worked like a charm.

Overall, I'm happy with my purchase and the products I got from Ecodirect. They got some really cool stuff that's good for the environment, and I appreciate that. But, I gotta say, the whole card situation was a bit of a hassle. Maybe they could work on fixin' that so other people don't have the same problem. Other than that, I'm satisfied with my experience.

I gotta say, I was pretty disappointed with my experience at Ecodirect. I only ordered one solar panel, but it seemed like the seller couldn't be bothered to respond to my requests for a pickup location or an alternate shipping quote. And when I finally did get a response, the shipping charges were so high that it made the whole thing not even worth it. I mean, come on, guys! I'm just trying to do my part for the environment here, and you're making it way too difficult and expensive. I don't think I'll be ordering from Ecodirect again anytime soon.

Yo, so I just ordered some stuff from Ecodirect and let me tell you, the checkout process was a bit of a hassle. I had to enter my info like four freakin' times! I was worried that I accidentally ordered four of the same thing, but luckily I finally got an order number after the fourth time.

But you know what, despite the annoying checkout process, I gotta say I'm pretty stoked about my purchase. Ecodirect has some seriously dope eco-friendly products that I couldn't find anywhere else. And the prices were pretty reasonable too, which is always a plus.

I'm definitely gonna be shopping here again, but I hope they can fix that checkout issue. Ain't nobody got time for that!

Ecodirect is a pretty cool website for buying eco-friendly products. I like how they have a lot of different options for things like solar panels and LED lights. However, I did have a bit of trouble with their address verification system. It kept giving me an error message even though I knew my information was correct. It was really frustrating because I had to keep going back and forth with customer service to get it sorted out. I think they need to update their system to be more flexible and recognize different formats of addresses. Other than that, I had a good experience shopping on Ecodirect and would recommend it to others who are looking for environmentally-friendly products.

I gotta say, I had some issues with Ecodirect. First off, they messed up my name on the invoice for delivery. Like, come on guys, that's a pretty basic thing to get right. And then there were some problems with the shipping details - they were all wrong and totally misleading. I was pretty disappointed that the vendor didn't deliver things as we had arranged.

Overall, I think Ecodirect has some work to do in terms of their attention to detail and communication. I hope they can improve in the future, because I really do believe in their mission to promote sustainability and eco-friendliness. But for now, I'm not sure I'd recommend them to others.

We recently made a purchase on ecodirect.com and overall, it was a pretty good experience. However, we did run into a bit of a snag when it came to the shipping costs. It wasn't until we were about to pay for our order that we were hit with the shipping fees. It would have been much better if we were presented with the shipping options before we got to the checkout page.

Aside from that, the website was easy to navigate and we were able to find what we were looking for without any trouble. The product descriptions were clear and concise, which made it easy for us to make an informed decision about what to buy.

We also appreciated the fact that ecodirect.com offers a wide range of eco-friendly products. It's always nice to be able to shop with a company that is committed to sustainability and reducing its impact on the environment.

Overall, we would recommend ecodirect.com to anyone looking for eco-friendly products. Just be aware that the shipping costs may catch you off guard if you're not careful. But as long as you keep that in mind, you should have a great shopping experience.

I gotta say, I was a little hesitant to buy from Ecodirect at first. The website seemed like it was trying to dodge any responsibility if something went wrong with my order. But I took a chance and made the purchase anyway.

And boy, am I glad I did! The product arrived quickly and was exactly what I was looking for. I was impressed with the quality and the price was right on the money.

Sure, the website could use a little work in terms of customer service, but the product more than made up for it. I'll definitely be shopping with Ecodirect again in the future.

I recently had an experience with Ecodirect that left me feeling a bit frustrated. I was in the market for a dual pole breaker and came across two part numbers on their website - PNL-GFDI-80 and PNL-GFDI-80D. However, when I went to purchase the product, I noticed that the product picture was duplicated for both part numbers. This led to me accidentally purchasing a single pole breaker instead of the dual pole breaker that I needed.

While I understand that mistakes happen, I was disappointed that the incorrect product wasn't caught by the consumer using the description. It would have been helpful if the website had clearer descriptions or if there was a way to confirm the product before purchasing.

Despite this issue, I do appreciate the selection of products that Ecodirect offers. They have a wide range of eco-friendly and energy-efficient products that are great for those looking to reduce their carbon footprint. Additionally, their prices are competitive and shipping was fast.

Overall, I would recommend Ecodirect for their product selection and pricing, but I would caution others to double-check the product descriptions before making a purchase.

I recently made a purchase from Ecodirect and unfortunately, I have to say that my experience has not been the best. I placed an order through Camping World more than two weeks ago and I have been eagerly waiting for my product to arrive. However, I was informed just yesterday that my order has been put on backorder and will not be available until August 20th. This news was quite disappointing as I desperately need the water heater that I ordered.

Due to the urgency of my situation, I had no choice but to pay for expedited shipping which was quite costly. I am hoping that Ecodirect can fulfill my order as soon as possible so that I can finally receive my product. I understand that backorders can happen, but it would have been nice to receive some communication regarding the delay.

Overall, I am not completely satisfied with my experience with Ecodirect. While I appreciate the quality of their products, the lack of communication and delay in fulfilling my order has left me feeling frustrated. I hope that they can improve their customer service in the future to avoid similar situations.