CB Airlines and Air Travel Egypt Airlines / EgyptAir lost bag

Egypt Airlines / EgyptAir review: lost bag 4

Shereen Gheith of Audubon, US

Nov 21, 2010 5:10 pm EST

Resolved

Featured review

My parents came to visit the 19th, arriving at by Egyptair at JFK. One of their bags was mistakenly taken by one of the passengers. The other passenger took their bag to Orlando. the bag contains medicine for my mother and therefore she neede it immediately. The quality of service provided by Egyptair was below mediocre. Total chaos in communications combined with negligence and no one would any sort of responsibilities or seemed to care that a patient needs a medicine. We were the one searching the name of the other passenger and contacting him. We gave all the informations and yet expected us to solve the problem. They told us to wait untill that passenger travels back to JFK (10 days later) and bring the bag with him.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Helpful? 0 0

4 comments

Add a comment

Annan Zera

1 comments

Annan Zera of FR

Sep 05, 2011 7:50 pm EDT

pls i lost a bag and i was told to file a complaint, after they told me they will get back to me its bin three weeks now, pls i really need my bag

MERIEM DJAMILA

1 comments

MERIEM DJAMILA of MY

Mar 27, 2013 8:00 pm EDT

Verified customer

I lost my bag on a flight by Egypt air from Algeria to Kuala Lumpur Malaysia in 14 March 2013, flight numbers were MS 846 and MS960.
I claimed in KL international airport then claimed to Egypt air several times but up till now, Egypt air is not caring about the lost bag .I think, if all my efforts are not sufficient to return the lost bag, i should go to the Malaysian court to compensate for the bag and for the careless attention of Egypt air .MERIEM DJAMILA

AYMAN SOBHY MOHAMED

3 comments

AYMAN SOBHY MOHAMED of EG

Apr 18, 2013 7:47 am EDT

Verified customer

I lost my bag while my return from Tripoli and I submit a claim no:CAIMS82636 And the response was very cool as it seems that the employees are used for this mess and no care about the content of the luggage to the traveler.
this was on 16/04/20113 and till now I am hearing a lot of excuses at the time I sent all the details like bag photo and my business card which existing on my bag and till now I have a negative reaction, it seems that customer satisfaction means nothing to them.

Hannah.2

cardiff, GB

1 comments

Hannah.2 of cardiff, GB

Nov 25, 2013 10:49 am EST

Dose anybody know where lost baggage ends up if noone collects it. i heard theres a big warehouse that all lost baggage that is lost on egypt air airlines ends up. can someone please provide me with an address and number. very urgent.

Egypt Airlines / EgyptAir - lost baggage 22

Egypt Airlines / EgyptAir - refund 1

Resolved

Egypt Airlines / EgyptAir - bad service 9

Resolved

Egypt Airlines / EgyptAir - terrible customer service 2

Resolved

Egypt Airlines / EgyptAir - ms 800 (paris cdg 1 to cairo)

Resolved

Egypt Airlines / EgyptAir - Loss one of my bags 1

Egypt Airlines / EgyptAir - broken plane ms664 jed to cai march 4th 2018

Egypt Airlines / EgyptAir - egyptair refund of ticket

Egypt Airlines / EgyptAir - crew smoking onboard

Resolved

Egypt Airlines / EgyptAir - abandonment 1

Resolved

View all Egypt Airlines / EgyptAir reviews and complaints

Egypt Airlines / EgyptAir Contacts

Egypt Airlines / EgyptAir phone numbers

+20 9007 0000
+20 9007 0000

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 9007 0000 phone number 28 28 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 9007 0000 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 9007 0000 phone number 26 26 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 9007 0000 phone number

4%
Confidence score

National Call Center

+20 224 830 888
+20 224 830 888

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 224 830 888 phone number 9 9 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 224 830 888 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 224 830 888 phone number 5 5 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 224 830 888 phone number

29%
Confidence score

Abbasia

+20 226 823 271
+20 226 823 271

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 226 823 271 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 226 823 271 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 226 823 271 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 226 823 271 phone number

Abbasia

+20 223 900 999
+20 223 900 999

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 223 900 999 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 223 900 999 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 900 999 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 900 999 phone number

Adly

+20 223 902 444
+20 223 902 444

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 223 902 444 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 223 902 444 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 902 444 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 902 444 phone number

Adly

+20 223 906 078
+20 223 906 078

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 223 906 078 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 223 906 078 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 906 078 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 906 078 phone number

Adly

+20 223 927 680
+20 223 927 680

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 223 927 680 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 223 927 680 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 927 680 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 927 680 phone number

Adly

+20 226 966 798
+20 226 966 798

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 226 966 798 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 226 966 798 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 226 966 798 phone number 1 1 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 226 966 798 phone number

Airport - Terminal 3

+20 222 067 010
+20 222 067 010

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 222 067 010 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 222 067 010 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 067 010 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 067 010 phone number

Airport -Terminal 1

+20 224 183 690
+20 224 183 690

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 224 183 690 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 224 183 690 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 224 183 690 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 224 183 690 phone number

Airport -Terminal 1

+20 225 749 714
+20 225 749 714

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 225 749 714 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 225 749 714 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 225 749 714 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 225 749 714 phone number

Foreign Affairs

+20 225 777 007
+20 225 777 007

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 225 777 007 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 225 777 007 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 225 777 007 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 225 777 007 phone number

Foreign Affairs

+20 224 183 722
+20 224 183 722

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 224 183 722 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 224 183 722 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 224 183 722 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 224 183 722 phone number

Heliopolis

+20 222 908 453
+20 222 908 453

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 222 908 453 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 222 908 453 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 908 453 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 908 453 phone number

Heliopolis

+20 222 904 528
+20 222 904 528

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 222 904 528 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 222 904 528 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 904 528 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 904 528 phone number

Heliopolis

+20 222 741 953
+20 222 741 953

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 222 741 953 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 222 741 953 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 741 953 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 741 953 phone number

Nasr City

+20 222 718 038
+20 222 718 038

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 222 718 038 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 222 718 038 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 718 038 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 718 038 phone number

Nasr City

+20 222 718 031
+20 222 718 031

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 222 718 031 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 222 718 031 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 718 031 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 718 031 phone number

Nasr City

+20 222 069 075
+20 222 069 075

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 222 069 075 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 222 069 075 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 069 075 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 069 075 phone number

Shobra

+20 222 069 071
+20 222 069 071

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 222 069 071 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 222 069 071 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 069 071 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 069 071 phone number

Shobra

+20 222 069 072
+20 222 069 072

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 222 069 072 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 222 069 072 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 069 072 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 222 069 072 phone number

Shobra

+20 223 927 664
+20 223 927 664

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 223 927 664 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 223 927 664 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 927 664 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 927 664 phone number

Talaat Harb

+20 223 930 381
+20 223 930 381

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 223 930 381 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 223 930 381 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 930 381 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 223 930 381 phone number

Talaat Harb

+20 233 475 193
+20 233 475 193

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 233 475 193 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 233 475 193 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 233 475 193 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 233 475 193 phone number

Zamalek

+20 233 472 027
+20 233 472 027

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 233 472 027 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 233 472 027 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 233 472 027 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 233 472 027 phone number

Zamalek

+20 233 051 431
+20 233 051 431

Click up if you have successfully reached Egypt Airlines / EgyptAir by calling +20 233 051 431 phone number 0 0 users reported that they have successfully reached Egypt Airlines / EgyptAir by calling +20 233 051 431 phone number Click down if you have unsuccessfully reached Egypt Airlines / EgyptAir by calling +20 233 051 431 phone number 0 0 users reported that they have UNsuccessfully reached Egypt Airlines / EgyptAir by calling +20 233 051 431 phone number

Zamalek

More phone numbers

Egypt Airlines / EgyptAir emails

customeraff@egyptair.com

100%
Confidence score: 100%

Support

paymentsupport@egyptair.com

92%
Confidence score: 92%

support

Egypt Airlines / EgyptAir address

EgyptAir Complex, South building, Second Floor, Airport Road, Cairo, Egypt

Egypt Airlines / EgyptAir social media
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 29, 2024