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Empire Today review: padding

J
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9:31 am EDT
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When purchasing our carpet I told the salesman that I wanted the best padding he informed us that the 8lb was the best and it came with the carpet.It's in here now it's not the best padding, our 15yr old padding was better than what we have now, when you walk barefoot on the carpet you feel foreign objects under the carpet. I am very disappointed in the quality of the product I would have paid more money for better padding, but never had the option.

Jul 07, 2014 10:22 am EDT
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333 Northwest Avenue, Melrose Park, IL, 60164, US

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Thank you for bringing your concerns to our attention, Jon. We’d like to know more about your concerns with your product, but we are unable to locate your account with the information posted here. Please call us at 888-588-2315 x4195 or email us at customersupport@empiretoday.com, and we will reach out to you as soon as possible. Thank you. Jeanette Ramey, National Customer Service Manager
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