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Envato / ThemeForest
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1.5 14 Reviews 63 Complaints
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Envato / ThemeForest Complaints 63

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V
4:22 am EDT

Envato / ThemeForest this company doesn't provide any support

I recently tried their templates from the website www.themeforest.net. I tried to open one template, but it showed error all the time. I decided to reach the support team, but they simply ignored me. No one replied, and it was nothing that I send then tons of emails. The worst services, so please, beware and share this info. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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I
3:58 pm EDT

Envato / ThemeForest I got invalid code

I bought code from Envato. I paid about $18 for it, and after several hours I got it. I tried to activate it, but it was invalid. I tried to reach these scammers, but no one replied. I have no idea what to do now and how to reach the staff, but I need this code. Please, maybe someone knows how to help me. Post your comments and ideas. Thanks.

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aftd
MY
Aug 27, 2019 1:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They are absolutely making life difficult just to draw more money from it. Scammer.

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E
5:05 pm EDT

Envato / ThemeForest police should arrest all the members of this organization in order to avoid further scams.

I signed up on themeforest.net to show my works to the world and they took my money but didn’t give chance to show my works. I was scammed and these thieves should be put in prison. I don’t think that I was the last victim of this scam and police should arrest all the members of this organization in order to avoid further scams.

Read full review of Envato / ThemeForest and 10 comments
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Sushma Rekhari
US
Aug 16, 2023 6:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

theme is not working please help we bought theme $85

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Ladsach
Marshaghai, US
Jun 28, 2023 7:15 pm EDT

Hello sir i was trying to get my refund from a product which is already in refund period but the author and the envato team not supporting me to give the refund instead of banned my I'd and told me i cannot claim refund and when I try to contact again and again then banned me

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Sonics27
SA
Jun 15, 2019 2:28 pm EDT

I would like to complain regarding automatic deduction without informing
and also some of useless plugin that cannot truly helpfull they now allowed to refund...

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David Hanbury
US
Oct 14, 2018 10:10 am EDT

Hello

I would like to cancel my template and get a refund. How do I go about that? It's impossible to find a point of contact.

Thank you
David Hanbury

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ajevents
IN
Sep 10, 2018 8:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sir/madam,

i have purchased theme from your website where i am unable to access or update in word press can you please call me on the below number and solve my issue as early as possible.
+[protected] or +[protected]

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Umut Taymaz
TR
Sep 05, 2018 9:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought this product. But it is not like excepted. So I wan refund it. And they don't accept my refund request after that they were so rude. Invite has silence about it.

Item ID: [protected]

Item Purchase Code: 4fa24e4a-1fb8-480e-8458-8b4c7ab41a43

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Popat Bhesar
US
Aug 28, 2018 5:08 pm EDT

I have purchased the ad - forest theme from the theme Forest company. After purchase they immediately locked out my account, because of this I am not able to download theme. After that I request my refund, but they aren't supporting me. I have already generated a refund ticket, but they haven't given me refund details.

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Noddren
US
Aug 10, 2014 10:22 am EDT

I purchased template from the website www.themeforest.net (Envato.com Envato). I paid via PayPal and after that I haven’t received any confirmation info or any info about order from this horrible company. Also I went to their website and thought to contact them, but I needed to register there and indicate the confirmation number, which I haven’t received.These people are scammers and liars, who take money and provide nothing. Please post your comments about this company.

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osmanm
Shakopee, US
Oct 14, 2013 5:23 pm EDT

Themeforest sells themes that are broken and don't work. They purposely put up demos of fake features in themes taht don't exist in the real Theme. http://techlivewire.com/2652/themeforest-sells-fake-demos-that-dont-work.html

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osmanm
Shakopee, US
Oct 14, 2013 5:22 pm EDT

Themeforest also sells themes that don't work and they put up fake Demos of features that don't even exist in the theme itself. It's a major crooked operation. http://techlivewire.com/2652/themeforest-sells-fake-demos-that-dont-work.html

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About Envato / ThemeForest

Screenshot Envato / ThemeForest
Envato's ThemeForest is a digital marketplace where users can buy and sell website themes and templates. It offers a wide range of products for WordPress, HTML, and e-commerce platforms, catering to various design preferences and website functionalities. ThemeForest provides a platform for web designers and developers to access quality assets for their projects.
How to file a complaint about Envato / ThemeForest?

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3. Writing the title:
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Ensure to follow these steps to effectively file a complaint against Envato / ThemeForest on ComplaintsBoard.com.

Overview of Envato / ThemeForest complaint handling

Envato / ThemeForest reviews first appeared on Complaints Board on Sep 14, 2013. The latest review A Balanced Perspective on ThemeForest was posted on Mar 30, 2024. The latest complaint no purchase appears was resolved on Mar 15, 2020. Envato / ThemeForest has an average consumer rating of 1 stars from 77 reviews. Envato / ThemeForest has resolved 2 complaints.
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  1. Envato / ThemeForest Contacts

  2. Envato / ThemeForest phone numbers
    +61 83 766 284
    +61 83 766 284
    Click up if you have successfully reached Envato / ThemeForest by calling +61 83 766 284 phone number 12 12 users reported that they have successfully reached Envato / ThemeForest by calling +61 83 766 284 phone number Click down if you have unsuccessfully reached Envato / ThemeForest by calling +61 83 766 284 phone number 9 9 users reported that they have UNsuccessfully reached Envato / ThemeForest by calling +61 83 766 284 phone number
  3. Envato / ThemeForest emails
  4. Envato / ThemeForest address
    121 King Street, Melbourne, Victoria, 3000, Australia
  5. Envato / ThemeForest social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Envato / ThemeForest Category
Envato / ThemeForest is ranked 10 among 158 companies in the Hosting and Web Design category

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