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Epic Deal Shop

Epic Deal Shop review: jacket I purchased 46

L
Author of the review
9:36 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a tactical jacket that took 3 weeks to receive. Upon my receipt of the jacket it had a very foul, rubber smell to it. Plus the jacket felt as if it was made out of rubber. I immediately placed it back inside the bag it was delivered in and emailed their customer service. I explained that I wanted to return the jacket because of the awful smell. 3 days later a received an email response apologizing, but if I wanted to keep the jacket if they gave me a 30% discount. I refused explaining that the smell was NOT going to come out of that jacket. I also requested that they please forward me an RMA, return address label. Again, 3 days later, they email me suggesting that I return the item back to them at the address they provided. Plus, that I had to pay for my return postage.
So... I received a jacket made in CHINA, that had a foul smell. They try to get me to KEEP the jacket at a discounted price. THEN, I have to pay for my own shipping for the return. That makes NO sense!
No customer service. They sell cheap Chinese products, that are made from U.S. recycled goods, and want NO part of your returned goods.

46 comments
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Johnie Wise
US
Mar 15, 2019 11:35 am EDT

I ordered the Wallet on February 2, 2019. I have not received notice it shipped on my e-mail. The Oder number is #478599. I have not received the Wallet.

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Johnie Wise
US
Mar 23, 2019 8:32 pm EDT

I ordered this bag about February 24. I did not receive an order number. Idave not received a notice of the item being shipped. I did get a charge of $34.98 for an item on my Chase credit card on March 14.
I have not received the bag.

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Garry Culp
US
Jun 16, 2019 10:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My item needs to be shipped or refund initiated

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Jitendra Singh Nagbangshi
IN
Jun 22, 2019 6:07 am EDT

I am delivered three old shirts.I want my refund without delay

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Ratnesh Dwivedi
IN
Jun 23, 2019 5:10 am EDT

Shirts are damaged and not well and short, shirts clothes are very poor and waste.

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kuldip singh baweja
IN
Jun 23, 2019 10:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

pls confirm t size it is xxl

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Garry Culp
US
Jun 23, 2019 6:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ordered 2 items a solar pwr watch and a waist bag...as of TODAY its not been recieved nor have i gotten any response to my e-mails...what is going on..l have ordered before with no problems.

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Dinesh Gulati
US
Jun 23, 2019 10:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Product I received was totally different from the order, in size as well as Quality.

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idrees rashied
US
Jun 26, 2019 3:51 pm EDT

The order i have ordered is not the one its a low quality one its below par i have ordered kurtoons brand when i open the parcel i was shocked to see this

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Jitendra Singh Nagbangshi
IN
Jun 29, 2019 8:36 am EDT

I have bought three branded shirts.But what I am delivered are worn out rugged shirts.I am utterly frustrated.I want immediate refund without further delay.

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kuldip singh baweja
IN
Jun 29, 2019 1:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have placed t order for xxl size shirts pls confirm t size if u donot confirm t size i will not accept t delivery

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Jothi Basu
IN
Jun 29, 2019 5:06 pm EDT

I ordered a checked shirt. But I received a another 3 shirts. I mailed to my complaint to your end but I received a reply no database found. It's highly irresponsible. Kindly exchange my shirts. I need a below shirts

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stanleydavid49@yahoo.in
US
Jun 30, 2019 3:08 am EDT

when i will get feedback

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Jagdish Thapa
IN
Jun 30, 2019 9:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My order EDS 15827 may please be changed from COD to payment online...as it will be more convenient to me ... thanks

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Rajneeshkumar265@gmail.com
IN
Jul 01, 2019 1:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want to return these shirts and want my money back

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saurabh mishra
US
Jul 01, 2019 11:41 pm EDT

Dear sir
I have purchased a phone Nokia N97. It delivered today and i recieved it today but when i open the box it was not that phone which i had ordered.it is a wrong delivery. It is not the product which i have ordered. Order number is EDS9092.

Courier by Ecom Exp
AwB # [protected]

Routing code UP/KPH/KAU

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Ramanjaneyulu
IN
Jul 02, 2019 1:51 am EDT

Take product return and refund the amount

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Ramanjaneyulu
IN
Jul 02, 2019 1:52 am EDT

Goods return and refund amount

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Sanjay Kumar raja
US
Jul 02, 2019 2:48 am EDT

How to return my purchasing item

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Amit Kumar Yadav 88
US
Jul 02, 2019 9:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered shirts but different shirts delivered me

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Roop Verma
IN
Jul 02, 2019 6:40 pm EDT

This shirt is too short and different from picture. I ordered XXL size but company sent L size and shirt is in dirty condition. Please refund my money

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Matapathi Shivaprasad
US
Jul 04, 2019 11:50 am EDT

Different product 3 shirts received
1st photo ordered
2nt photo wrong product received

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Ramanamurthy Madina
US
Jul 06, 2019 11:17 am EDT

No proper helpline or refund policy cheating .no one respond to email or on direct contact, waste of money completely

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Ramanamurthy Madina
US
Jul 06, 2019 11:48 am EDT

No proper helpline or refund policy cheating .no one respond to email or on direct contact, waste of money completely

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Diksha Sharma
US
Jul 06, 2019 2:13 pm EDT

I have purchased 3 shirts in 999. It's totally fake wrong size. Never purchase from this site.
Please help me how I can return that products.

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Rajneeshkumar265@gmail.com
IN
Jul 06, 2019 3:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have ordered another pair of shirts and I found another one one so I want to return these shirts and want my money back

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Anand Kumar Srivastava
IN
Jul 06, 2019 3:44 pm EDT

I have ordered set of 3 shirts of kutuons shirts but they delivered very cheap quality of shirts of different brand and colour. If they will not resolve my problem I will go to court. Return my money. My order no. Is EDS12803. Epic deal company has sent wrong shirts as they shown on the facebook.

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stanleydavid49@yahoo.in
US
Jul 06, 2019 4:16 pm EDT

Dear sir my order EDS 13227 pack of 3 high quality branded shirt i received on 29.6.19 i not received the product i booked but received different quality so its my request to i want refund 7 want to return the product kindly do needful how to return the parcel what i have to do waiting for your feedback
thanks
Stanley David

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Suraj raikwar
US
Jul 07, 2019 12:29 am EDT

Order galat aa gaya reton karna

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Anshul Loyal
US
Jul 07, 2019 1:52 am EDT

Wrong shirts
3 high quality branded shirts were not as ordered and i need a return policy

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Anshul Loyal
US
Jul 07, 2019 2:29 am EDT

Wrong shirts
3 high quality branded shirts were not as ordered and i need a return policy

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Suraj raikwar
US
Jul 07, 2019 3:22 am EDT

Order galat aa gaya reton karna

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Mukesh Vermaji
US
Jul 07, 2019 3:34 am EDT

They sent another shirt and give the preview of another shirt

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Kalyan Papta
US
Jul 07, 2019 3:47 am EDT

order no. EDS15513
ROUTINE CODE - N/A-12/7B/006

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stanleydavid49@yahoo.in
US
Jul 07, 2019 4:46 am EDT

Dear sir my order EDS 13227 pack of 3 high quality branded shirt i received on 29.6.19 i not received the product i booked but received different quality so its my request to i want refund 7 want to return the product kindly do needful how to return the parcel what i have to do waiting for your feedback
thanks
Stanley David

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Sanjay Kumar raja
US
Jul 07, 2019 7:58 am EDT

This shirts quality is too much poor such as likely total waste

Actual madarchod quality product

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Ramanjaneyulu
IN
Jul 07, 2019 7:59 am EDT

Products are not as shown and also very cheap quality .so take goods return and refund the amount.

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SAROJ pany
US
Jul 07, 2019 6:14 pm EDT

I hv purchased a pack of 3 shirts. I found defective and not proper size when opened the packet. The order no. EDS11879. Show plz return this product immediately.

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SHAILESH KUMAR himanshu
US
Jul 08, 2019 5:16 am EDT

Product quality is very bad and size is small pls return this poroduct

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Rabi Narayan
US
Jul 08, 2019 9:52 pm EDT

please we want to return this shirts.. Its also. Not Worth of being called shirts... Such a poor quality

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    +1 (916) 607-2151
    +1 (916) 607-2151
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    Hawthorne, California, United States
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    Oct 31, 2024
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