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Epic Deal Shop

Epic Deal Shop review: jacket I purchased 46

L
Author of the review
9:36 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I ordered a tactical jacket that took 3 weeks to receive. Upon my receipt of the jacket it had a very foul, rubber smell to it. Plus the jacket felt as if it was made out of rubber. I immediately placed it back inside the bag it was delivered in and emailed their customer service. I explained that I wanted to return the jacket because of the awful smell. 3 days later a received an email response apologizing, but if I wanted to keep the jacket if they gave me a 30% discount. I refused explaining that the smell was NOT going to come out of that jacket. I also requested that they please forward me an RMA, return address label. Again, 3 days later, they email me suggesting that I return the item back to them at the address they provided. Plus, that I had to pay for my return postage.
So... I received a jacket made in CHINA, that had a foul smell. They try to get me to KEEP the jacket at a discounted price. THEN, I have to pay for my own shipping for the return. That makes NO sense!
No customer service. They sell cheap Chinese products, that are made from U.S. recycled goods, and want NO part of your returned goods.

46 comments
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M
M
Matapathi Shivaprasad
US
Jul 11, 2019 12:52 am EDT

Different product 3 shirts received
1st photo ordered
2nt photo wrong product received

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Dhanamali Panda
IN
Jul 17, 2019 11:04 am EDT

The shirts didn't fit me, so I want to return it.

E
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Epic deal
IN
Jul 22, 2019 12:06 pm EDT

Sir i buy the product but that product was not same that i book so i want to return my product

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Sisir Kumar Mukherjee
US
Jul 28, 2019 2:58 am EDT

The Supplied shirts are very poor quality, which I never use earlier, moreover sizes are short & damaged one shirt. I would request to Epic Deal Shop to take return these 3 shirts & return my money immediately. Number of mails sent to sender but no response yet to received.

My name & mobile is provided herewith.

Sisir Kr. Mukherjee
[protected]

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soma shekar
US
Jul 30, 2019 12:46 pm EDT

​Hi.
Greetings. and ordered no EDS14163
I have ordered formal shirts but received different one.
Pls revert back, as i have already mailed 10 times from 7 days,
and till now yo have dont have time to reply,
if so pls let me know surely ill go to consumer court to file case against the same,
Regards.
Somashekar
[protected]

B
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Bod Bailey
AU
Aug 24, 2019 8:07 pm EDT

Trying to track an item Order No. 511989, email : bobbyd70@optusnet.comau . Can you send me details please

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    +1 (916) 607-2151
    +1 (916) 607-2151
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    Hawthorne, California, United States
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