eVitamins
Reviews and Complaints

This 'company' needs to be held to a higher account for business practice and list items as 'in stock' 'out of stock' or on 'back order'. Paid $100 up front in my country's currency and was informed on the day of shipping it was out of stock and on back order when I had asked the week prior and been lied to.
Said they would refund onto my credit card yet I paid with PayPal and Paypal have notified me they have no refund in process with eVitamins.
And by the reviews I have read all over social media and the internet, I may be waiting a long time yet in the meantime, do not place your hard earned money into the hands of this shady company.
How they got the 'Stellar Seal' for customer service is beyond comprehension unless it's worthless and only on their website for either entertainment or rorting purposes - I'd bet that $100 they have of my money on both.
Integrity and honesty are not part of their company creed.
Only power and greed.
Beware these muppets.

I made an order and it was never shipped! www.evitamins.com is nothing but scam and I highly recommend everyone to stay away from this place. I waited over three weeks and contacted their customer service and asked about my order status and they said "will be shipped within 2 days". Next time I contacted them I received the same reply. Then they said that part of my order was not in stock, later they said that my order was on its way and etc. Every time when I contacted them I heard nothing but lies. Recently I asked for a refund but something tells me that I'll never see my order or my money.

I ordered "Solgar Folate 1000 mcg" on 29-Sep-2016. I got a confirmation e-mail informing me that your order has been placed and my debit card was CHARGED for the price of the product. But my order was not prepared for shipping even when I have already paid for it. Then I visited eVitamins website to find out as to " why my order has not been processed yet". And then the next day I got an sms telling me that your Debit Card has been charged by eVitamins for the ordered product. Although I did receive my product, but I was charged twice for the same product.

Kindly avoid this website. As I am giving a detailed review of eVitamins as per my experience of 9 months of ordering with this website.

eVitamins is a US based website that sells Food Supplements. I had a terrible experience with eVitamins.

When you sign-up with this website and order a product, you need to select a payment mode where-in you are asked to provide these details as Billing Information:-
a) Your Name on Debit/Credit Card b) Card Number c) Card Expiry Date d) CVV number of the card (All the details essentially required to compromise a Card and shop from your card without anyone needing the ATM-PIN number of your card).

After providing your Card details, when you order a product for first time, eVitamins directs you to your Bank Website where you log-in to your “ Bank Website “ and authorize payment through Transaction Password/OTP, that you receive on your mobile (Which is a standard practice for well-known reputed e-commerce websites). Now, eVitamins makes this as your DEFAULT PAYMENT Option and the next time you order a product, eVitamins do not redirects you to your Banking Website for authorizing payment and rather DEBITS your Card straightaway without you authorizing payment by Transaction Password/OTP.

eVitamins have developed a very innovative way of looting your money. This is the second method that they use to commit fraud on your card. When you order a product and make payment through Net Banking (The pymt. gets deducted from your Bank A/c), you receive a Confirmation mail that " your order has been placed " and you are given a TRACKING NUMBER to track the shipping of your order. Now, eVitamins holds your order and do not prepares it for shipment. So, when you try to track your order through TRACKING NUMBER, they deduct payment from your Bank Account again. For tracking an order, you need to log-in to eVitamins website and this is when they fraudulently Charge your Card again for the same order. So, you end up paying twice for the same order.

Now when you raise a Support Ticket for "Double Payment" and send them screenshots of your Bank Statement, then their Customer Manager (who usually is Annabelle King, most of the time) tells you that the FIRST DEBIT (for evitamins) that you are seeing in your Bank Statement is just a pending a authorization whereas it was SECOND DEBIT (for evitamins) when your Bank actually released the payment. They give you this Bull**** reply. This has been my personal experience.

If you don’t love your money and if you can afford risking the safety of your Card Information then you can certainly shop from eVitamins. High Risk and certainly Avoidable website. Prevention is better than cure.

I had placed an order with eVitamins.com for supplements over 2 months ago, and also paid for it in advance. But even after 2 months my order has not been delivered. Inspite of sending them numerous letters and messages, and inspite of their promise to track down my order and conduct and investigation, they have done nothing. And when i asked for the refund of my money they have not bothered to respond or do the needful. Every time I write to them, they either ask me to wait and that they will investigate but they have done nothing and they now refuse to refund my money inspite of having asked for it repeatedly. Is there a place where I can report them for fraud in U.S.A. as they are based there? So that other people do not become victims of this fraud.

I had terrible experience with this company. I wanted to know the manufacturer's name they sell things from. But they gave me the wrong phone number and website. I received the wrong product and wanted to return it, but it was not that easy. I was waiting the product more than 4 months. And the one I received wasn’t the one I ordered. Their customer service sent me several messages with apologies. I tried to call them, but it was impossible to talk to a live person. Their line was always busy. If your get the wrong order they just apologize and then start ignoring you. They refused to give me a refund or an exchange. This company sells suspicious products and is very unprofessional.

Placed an order for some high potency probiotics for USD 175. After waiting for 7 weeks, I never received the order. I contacted the Customer Service, who just continued to ask me to wait some more even though their own generous delivery timelines had passed. Finally, the order never arrived. Stay away from them. Never order anything from them. I won't go anywhere near them again.

Run from the company www.evitamins.com. I have ordered supplements, but the seller sent me supplements of unknown company. I asked to tell me the name of the company, because I wasn’t happy that the company was unknown. They provided the link of the company and name, but all details were wrong and the link was invalid. Be aware that such scam can happen.