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4.3 24 Reviews 1396 Complaints
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Facebook Complaints 1396

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T
9:45 am EDT

Facebook locked account

Locked account 07/26/2021
I have followed every detail provided by FB
changed password, verified identity, verified account
received notice from Facebook to allow 24 hours to be unlocked
09/20/2021...still waiting account still locked
receive friend notifications to my email account that is connected to my facebook account
account is still showing on friends pages but only option is to unfriend

Desired outcome: unlock my account

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R
3:52 am EDT

Facebook Facebook

I have been banned for 7 days for describing someone as a childish troll .
The person in question had used far worse to me prior to my comment .
As I had been banned, I then reported that person for his comments .
I have heard nothing from facebook .
I checked the group where the comments had been made, and the person I reported had removed his post, the post on which the comments were made . This is not the first time he has done this .
Why has no action been taken against him, and why have facebook not contacted me with the result of my complaint ?
The procedure for appealing against a ban is worthless . Why can someone using your service not speak to someone about their ban ?
You seem to be making these decisions for no other reason than to be able to point to the fact that you have ' challenged ' people for their comments . Whilst ignoring racism, homophobia and sexism that appears on your pages every day .
I don't expect any worthwhile outcome from this, no doubt facebook will remain faceless .

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R
5:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Purchase off facebook...

I recently purchased a carport off my home page. The ad is titled Ultra Beta Rho. They are selling them for $98.00. Sounded suspicious, but wasn't sure. I thought being on FB it would have been checked out. Can you tell me anything about these people or if there is anything I can do. Never heard from them. [protected]@gmail.com. Thank you

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J
7:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook getting banned for misunderstandings

hi i am writing to you as i am not happy with your fb review system, i don't think they are doing there job, i have just recieved a 7 day ban for replying to a comment about the game Uno and i said 'only cause i'd beat ya' i disagreed with the decision of course as its a misunderstanding yet the reviewer literally held the ban, like seriously. not only that i only only got back from a 3 day ban for talking to a friend about a movie plot for the newly announced expendables 4 movie, where he said it took them that long for ideas for my response was 'no ideas needed, theres the bad guys let's kill them' same thing happened i disagreed and the reviewer held the ban, what are they doing? it's [censored] honestly where's the commonsense, its a misunderstanding, ive still seen worse on fb

Desired outcome: ban lifted and improvement on facebook ban reviews

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S
4:10 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Facebook posting my own opinions

facebook you s**k! someone insults me and gets away with it..i answer the idiot back..and i am removed for 24 hours? and biden is an idiot! if i cannot answer people who get hostile with me..but they can insult me..then what the hell is the point...

Desired outcome: none wanted because i am dealing with ignorance

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B
2:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook User Blocking

When a person gets blocked such as myself, there is no one to speak to about what is considered outside of the standards. Is it one word, a sentence that offends or something else. Please explain why a person get blocked. From my experience the only review is algorithms that targets specific works or phrases. You grievance board never responds to appeals. Please let me know why I was blocked. FB-NDT1IG5I is the control number. The person that seem to be offended is a prior candidate for Congress in the 8th district of Ohio. I feel this is retribution by him because he lost the election.
Please advise me why I was blocked.

Desired outcome: A fair assumption of innocence before your algorithm tells you what to do.

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P
10:34 am EDT

Facebook Zynga poker

ID is 20051212476 User name www.facebook.com/pabrennan

Face book have banned my Zynga Poker account with no warning OR reason.
I've played since 2008 and had 9.3 Billion, accumulated slowly and carefully.

Few occasions recently I've got annoyed with players like Gutshot, No Limits and have bet heavily 10 million or so but not billions.

Perhaps I can have my Zynga Poker reinstated

Desired outcome: Reopen Zynga account

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G
4:25 pm EDT

Facebook Unable to post

My profile seems to be blocked but I have not received a notification as to why it is!

Desired outcome: Fix my fb

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F
3:55 pm EDT

Facebook misrepresentation

My name is Francois Mulibwa and I go with the name of VIRKA WARSE on the FACEBOOK. Recently, I come to discover that m y page is under someone facebook, Everytime I want to open my facebook I am uder: Francois Mulimbalimba MULEGWA. I checked and I saw we have some name for the email,

I have even be trying to shut it down or delete completely. Please I need your help to take it out his page and out of my content.

sincerely

Virka Warse.

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A
11:44 pm EDT

Facebook I was writing to an anti vaxer as he wrote

I wrote to an anti vaxer who wrote in essence, that vaccines were dangerous
And our u.S. Government are coercing healthy people to "inject themselves" with a foreign substance in order to win back their basic freedoms! And then he says. "and they think I am the insane one!"
So he has had others! Tell him he is insane for being against getting the covid vaccine!
When I said that was stupid to be against vaccines,
Now I am bared from fb for 30 days?
I have never used profanity nor told any lies or made any threats to anyone! Ever! This seems as fb is acting as communistic. Or other
Group who oppresses free speech! Anyone who by now! Who doesn't know all of the reasons why everyone "who is medically able" should be vaccinated not only for themselves, but for the greater good of others, is not only very selfish or stupid.
These are facts straight from the highest scientists in the world!
These scientists have spent their lifetimes in study and research and are the authority on vaccines! This is a reason toban me from posting at all! And for 30 days? This is wrong.

Desired outcome: Remove ban on posting by an intelligent person who only posted for the greater good of others.

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Michael Holly
US
Mar 24, 2022 7:17 pm EDT

I think Mark Zuckerberg is a big fan and reader of George Orwell's book 1984 and wants to turn Facebook into the society in that book!

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A
6:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Deleted account

FB deleted my account www.facebook.com/annettekaye
2009 to 2019 memories my grandsons birth and death. My stalker kept telling FB I was a terrorist and hate speech and with no warning my life was gone. FB knew who my stalker was because 6 subpoena that FB refused to comply with were issued by judges both Idaho and California. I wish to have been able to download the account FB didn't even allow that. My Trump support I'm sure had something to do with it.

Desired outcome: Restore my account respond to appeals

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M
5:20 pm EDT

Facebook Facebook

I posted about a study done on masking kids at school and got 30 days in fb jail... It was a true and scientific study, nothing bias and they took it down and put me in in fb jail for 30 days. I could see if the information was false or bias but it wasn't... I'm constantly put in facebook jail even though I never post anything bad... I see many people bully, and post naked people.. They never get in trouble.. They even took forever closing a reported pedophile page.. If someone posts a scientific research study they should not get in trouble for it.. We be able to share research for our family and friends to see.. I should not be banned from sharing stuff with my friends over this.

Desired outcome: To Let me back on ..I did nothing wrong

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S
9:23 am EDT

Facebook Africa Check

Why am I being censored by a foreign fact check group? The group is called Africa Check. They obviously are not qualified to fact check American posts. They do not recognize satire. Why am i not allowed to share a post to myself without being fact checked by any group. This was the satirical post.
Well…….🤷🏻‍♀️. I see the point. "If i show you mine will you also show me yours" can I push back and ask the businesses for their info. Just asking.
Hello.
-Hi, table for two, please.
-Sure, and your name.
-Astin.
-Great. And do you and your guest have your vaccination cards?
-Hmmm well first..Can you tell us who our server will be?
-Um, looks like Brad will be your server tonight.
-Great. Can you show us Brad's vaccination card?
-Um...
-And also, can you provide me with proof that Brad is not a carrier of HIV, Hepatitis A or B, or any other communicable diseases? Same for you and the kitchen staff.
-Um...
-Also, we would prefer not to be served by someone who is on or uses recreational drugs such as marijuana, cocaine, meth, fentanyl, etc, so if you could provide us with Brad's most recent tox screen, that would be great. Matter of fact, imma need to see all of your employees medical history.
-Um... Let me get the manager for you.
-That would be great, thanks. Make sure they have their vax card and medical records please.
Here's the thing, nobody needs restaurants. But they need us. Start standing your ground.
💯💯💯💯💯💯💯💯💯💯💯💯💯💯
(copied from a friend)

Desired outcome: No mre fact checks by foreign groups who do not understand Americans.

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H
7:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Defamation of character before accusations proven

There are two FB pages sharing accusations about my grandson before he has be found guilty of an accusation by police. One page owner is harassing his mother with threats and wishes that he were dead. This is the same person who posted a negative picture to his hiigh school page this year that was removed by FB after I submitted a complaint. These pages are:

They keep sharing a picture of his arrest and making derogatory comments. The pages are:

https://www.facebook.com/lois.cason.35
https://www.facebook.com/amberlorraine.mullen

My grandson isn't accused of murdering her son. This is the post FB removed from his high school page; the post was removed by facebook after review:

From: Hermione Holmes
Sent: Friday, June 25, 2021 11:18 AM
To: [protected]@facebook.com
Subject: Harassment

This comment was posted to the Fairfield Central High School (Winnsboro, SC) facebook page. It is harassing and I request it be removed as it is posted by someone out of unfounded vengeance against my grandson. Some of us have made report of the harassment but the post is still there. Please contact me asap about this matter as I've started contact with an attorney to handle Ameenah Qawi.

Thank you, Hermione Holmes

Ameenah Qawi
Is this the same "Buddy" who is in the Kick Door Gang"#justice4lilbubba #LLLB

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Update by hermione holme
Aug 27, 2021 7:57 am EDT

https://www.facebook.com/369645219879629/photos/a.369663036544514/1895792060598263/

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V
9:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Bullying by facebook against me being a disabled woman

I am being targeted by facebook and being banned because I am a woman but a man who posted the original photo (a joke) which I reported, I received the answer from facebook and he is allowed the picture on his "public" timeline. Facebook reply "reviewed it doesn't go against our community standards."

I am disabled and need face book to get help.

Desired outcome: my ability to seek help on face book as 100% disabled

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S
4:57 pm EDT

Facebook Spam, community standards abuse of power, & profile abuse

I'm tired of being abused by Facebook by when I get harassed; they say it's not against community standards; yet when I stand up for myself; I get put in Facebook jail. Last time I placed complaints; it was labeled incomplete complaint. If this is a board; they're supposed to background check all info given. My info about complaints date back to 2010; yet no one seems to take me seriously. Like when I see terrorist, racist, fascist, homophobic, or any kind of trolling of any kind, & I get; I feel like going over to Facebook's address & dropping an anti-harassment / a restraining order for their evil behavior they've forced upon me. So if you read all of my complaints of the past; instead of saying incomplete complaint; you'll see that I've been harassed for almost 12 years by Facebook administration & that means I can sue for $250,000,000,000,000 because of their felony harassment towards me. These attached photos are my way of saying, "f*k the corrupt community standards; I never willfully agreed to those crooked rules".

Desired outcome: I Want Those [censored] To Do Their Jobs; Instead Of Behaving Like Hypocrites

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G
11:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook facebook market place

yes i tried to buy a honda inverter from a certain klarissa on fbmp and was only given a dam phone case, not worth the 129.00 i paid daniel ortez

Desired outcome: either send me a honda inverter or refund my money

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S
5:03 pm EDT

Facebook Account access denied

Account disabled, states a review in progress. Yet, logging out states no review requested.

No method to request review nor status of review that is stated.

Desired outcome: Account contents. Deceased family member post needed

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D
10:32 pm EDT

Facebook Scam ads

Why do you censor words but allow vendors to take money for orders and never send any PRODUCT.

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C
9:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook My page was hacked and can't get back on

My complaint is that I woke up on the 19th of August and found my account hacked by someone during the early morning. I was given a passcode number to restore my account but every time I have tried they keep telling me I enter it too many times. They won't accept me again. I have used FB since 2015 for my work in Ministry. This is a hardship for my work, don't know what was done are what may of been posted on my account. I want someone to restore my page immediately.
Thank you

Desired outcome: Restore my page

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About Facebook

Screenshot Facebook
Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
How to file a complaint about Facebook?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Facebook Destroys Competition: Blocking the Largest Job Groups in Germany with a Combined Total of Over 950,000 Subscribers was posted on Nov 11, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7785 reviews. Facebook has resolved 133 complaints.
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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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