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4.3 23 Reviews 1395 Complaints
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Facebook Complaints 1395

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D
11:49 am EDT

Facebook LISSH CO., LTD, allege e-mail : [protected]@163.com

On March 23, 2020 I page $43.59 USD to this allege Company that was advertising 2 Wigs on Face Book, the LISSH Company never sent me any to this day. I never gave them permission to setup a Pay Pal account in my name ever. They didn't leave a forwarding address or phone number to call the allege Company. Pay Pal receipt number is [protected], invoice ID: c12754121785457.1

Delores Ammons-Lewis

Desired outcome: Return of my Money immediately

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4:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Facebook

I have been hacked on my FB I went into my fb and it asked me to login when I did it had me reset my password so I did and have not been able to get back in my fb page since. I can see that someone has changed my email address and my phone number that was attached to my account. I only had a fb account because my son had passed away and that is the only way I can get to his pictures.

Desired outcome: I want my FB account back so I can deactivate it on my own

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R
11:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Revealing post by mistake acc.Robert walmsley .

A posted picture of my girlfriend attached to sun visor needs to be removed or deleted .delete the account if necessary my name is Robert wamsley .my account is spelled wrong walmsley. I'm on my red motorcycle .email addresses are Robertwamsly [protected]@gmail.com and [protected]@gmail.com my current email.Robert [protected]@gmail.com. ph.[protected].I can't login I have a new phone I'm using a friend s tablet to submit this complaint please remove delete the picture is a white female and is revealing please delete asap thank you

Desired outcome: Delete picture or the whole account

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E
6:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Facebook account hacked

My account is blocked due to a hack. I can try to change my password after uploading my id several time but then I should receive a code from a code generator. I don't receive them due to the hack. My messenger is also blocked. I mailed the security-fb but no response.
So far I have reset my password multiple times, uploaded my id, got 20 times to code generator and then get stuck. Please give me my account back!

Desired outcome: Account back to me

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4:10 am EDT
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Facebook Account banned from posting or commenting for 30 days 30 days

I posted a video of a concerned parent at a school board with honest and fair concerns and for that i am banned.

Desired outcome: Lift the ban..

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S
2:19 pm EDT

Facebook Posts & Racist / Fascist Rhetoric

I Was Commenting On A Post That Was Anti-American Rhetoric, Fascist, & Racist Comments Against America Were On There; Yet I Got A FB Jail For Basically Getting Fed Up With FB Allowing Fascist, Racist, Anti-American Rhetoric On Their Feed.. I Think These Community Standards Are Racist & Anti-American.. Where's The Missing Information? That's My Opinion & Opinions Are Covered By Free Speech / Free Expression; Yet Facebook Attacks American Values Of Positive American Patriotism By Blocking People When They Speak Against Negative Values Of America & The World; Yet Facebook Allows That? That's Hypocritical..

Desired outcome: Stop FB From Allowing This & Stop Them From Stopping Americans Standing Up For Themselves

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N
9:22 pm EDT

Facebook Their policy on limiting messaging and invites

Ok, the whole point to creating a group is to invite anyone or all of your friends that you think will want to join, now they have the option to join or deny the invitation. So why in the hell do I get limited to 30 ppl at best then I can't even so much as use messenger to text my husband. It's a little too much and I think I deserve an answer and SPAM isn't it cause as I said the invites I send can be accepted or rejected So let them decide if it's spam or not. The complaints I've seen here today I'm not surprised and lemme be the first to say if you don't see it happening yet it will, Facebook is driving away the users and web talk is gonna take over and they pay their users a % of their ad revenue think it won't happen I have 245 ppl in the last month that I've recruited from Youtube because they are looking to get away from facebook at $5 a referral that's $1, 225 plus my engagement so you better loosen up on people cause they won't stick around matter of fact I'm not going to be using Facebook very much longer myself I just wanted someone to do the right thing and to let you know who ridiculously childish your being and over censoring I mean come on live a little JEEZ.

Desired outcome: Lift the limit on invites to a group or page

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7:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Account blocking

Someone hacked into my facebook Account. I have tried everything to retrieve the account. Someone changed the email and password on August 9th. I have tried everything to get back into the account. I've provided a photo of my license which wasn't enough and then provided my marriage license to prove the name and was rejected. Even though if any research was done, you can see all my correspondents are coming from the email that was previously on the account last week. Please resolve this issue for me.

Account name: Eileen Murphy Frary
email: [protected]@gmail.com (backup email [protected]@yahoo.com)

I look forward to a speedy reply.

Desired outcome: Access to my account

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11:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Locked out

I have been trying to log in to my account since July 4. They have gone in and added a hotmail email address and changed my password. I have repeatedly sent help requests with all of the info, even a copy of my drivers license they require for proof. No one will respond.
I have 11 years worth of pictures, friends and info on the account for Robin Flanders Sanders.
I even had a friend contact me in messenger this morning. I tried to friend her on this hopefully temporary account, but the add friend button is grayed out.
This is not right.

Robin Flanders Sanders
[protected]@gmail.com

Desired outcome: I want my account reinstated so I can get in.

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12:16 pm EDT
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Facebook Respected sir I create gsss katron page anyone stole my page sir plz help me

Respected sir,
I create gsss, katron 11 june 2017...In my personal id https://www.facebook.com/kiran.bala.1804/ some one stole my page without my permission. Please sir again provide my page and take action.
I hope very soon I will receive my page... I am govt employee. I create my page for motivation.
Thanks
Miss kiran bala
Mob:- [protected]

Desired outcome: https://www.facebook.com/kiran.bala.1804/

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M
2:22 pm EDT

Facebook Hacked facebook account

Hello
My Facebook account was recently hacked and have lost all control of the account for the hacker changed my password, email and cell number, What to do is the question! The Hacker has started doing Facebook ads and they are being charged to my Paypal account... need to stop those charges ASAP the account needs to be deactivated! How to get that done is another question.
My account was under Mario Forand (with the Baby Face on it) as I mentioned
before the password, email and cell number where changed... Please help me out I can be reached at [protected]@total.net! Thank you Mario

Desired outcome: Please cancel that account ASAP

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10:17 am EDT

Facebook Market place

Can you tell us a explanation on why we have been blocked? I believe that my account has been disabled by mistake. There is a notice stating that it is under review for nearly a month now.

We are a legitimate business since 1982 and we buy ads to promote our vehicles, https://www.facebook.com/Groesbeck-Auto-and-Truck-Sales-764202610418554

Groesbeck Auto and Truck Sales llc
Mt Clemens, MI 48043

Joel, President

Desired outcome: turn on Market Place

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H
6:38 pm EST

Facebook You're violating my first amendment right

My first amenment has been violated

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S
10:55 am EDT

Facebook Being suspended for posting content directly from the FDA.GOV website

I have been suspended twice in the last week for post a slide from a CBER report concerning adverse effects of the vaccines. This slide came directly from the FDA.GOV website. Not sure how me posting FDA content goes again "community standards" or are false. By suspending me, they are [facebook] saying the content on the FDA website is false & misleading. Why suspended me for forwarding FDA content other than for the purpose of censorship & suppression of information?

Desired outcome: Lift my suspension & offer a public apology on the posts that got me suspended

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6:24 am EDT

Facebook Account suspended and won't inform me of the violation.

I've had a Facebook account for well over 10 years and never had any problems until they chose to censor my private conversations. I have never posted anything in a public forum all of my posts were private and only to my friends. They have suspended me multiple times and now have disabled my account allowing me the ability to have a review but I have absolutely no idea what the violating posts were? I never signed up for a FB app and have only used the site from the beginning by logging into website, I don't even know if there is a contract that I agreed to and I would never agree to allow them to block communications to my personal friends. They have violated my 1st amendment rights and have played judge and jury in condemning me without allowing me a single word in my defense and as I said they won't even let me know why I was disabled? If there is any kind of class action lawsuit against their Marxist actions then I would like to join.

Desired outcome: Account restored and them never interfering in my personal business again, in the same way T-mobile should never be allowed to censor my phone calls. I'd also like to see them fined monetarily.

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7:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook dating app is awful scammers fake profiles

Do not use this app the profiles are fake on there period there is very few people that are real i have reported several profiles that are fake they claim it does not go against there rules which is crap there fake and scamming fb does not care at all the app needs go or be investigated period 85 percent profiles are fake

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S
2:13 pm EDT

Facebook Groups & the administration on facebook; the way they ignore fascist, homophobic, & racist post complaints..

I feel in my heart of hearts I can do a 100, 000, 000, 000, 000% better @ handling administrative complaints than these slack-jawed yokels.. I've been discriminated against numerous times on facebook by commenters in groups & on facebook; yet facebook administration says it doesn't go against community standards when I complain about actual hate crime posts on facebook; yet when I post anti-hate or complaint posts; they put facebook warnings & facebook jail stars on my accounts i've had.. I mean i've had 7 accounts since i've been on facebook & i'm on my 8th one now because I can't get into my previous accounts thanks to facebook & google.

Desired outcome: Fire Or Demote The People That Have Been Disrespecting Facebook By Allowing Hate & Lies Onto Facebook; Using Phony Fact Checkers To Shut The Truth Up On Facebook..

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M
3:51 pm EDT

Facebook International Olympics Committee

The 2021 Summer Olympics proves the Summer Olympics has gone to the worms lately. First, Sha'Quirra Richardson got disqualified because she tested positive for marijuana which is legal in the state where she was. Then, you allow transgender women who are still biologically men in their anatomy, build, and physiology to compete on womens' teams, making things unfair for biological female athletes. Finally, you refuse to disqualify the US men's basketball and women's soccer teams who betrayed our great beautiful country by kneeling during the anthem to still play and did not disqualify them. I feel like you are giving in to the ultra-far left woke pressure and making things unfair for our players and our country. From now on, I will no longer watch the Summer and Winter Olympics!

Desired outcome: Ban the US Men's Basketball and Women's Soccer teams from competing in the 2024 Paris Summer Olympics and ban transgender females from playing on women's teams.

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1:05 pm EDT

Facebook facebook

Was trying to create a marketplace ad when received unusual activity alert. Changed password. Received links from facebook but still not able to log in. Keeps sayin incorrect password even using the pass code that I received from facebook. I am still on friends pages listed as a friend, but can not access account from them either.

Desired outcome: get back on account

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6:41 pm EST

Facebook Community Standards

Facebook has BLOCKET me from Post Elvis Photo's on Elvis Groups and Pages and Political Pictures of President Trump on two Political pages.

Desired outcome: For Facebook to remove the BLOCK

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About Facebook

Screenshot Facebook
Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
How to file a complaint about Facebook?

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2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Facebook friends visibility numbers list was posted on Oct 25, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7783 reviews. Facebook has resolved 133 complaints.
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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 05, 2024
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