Factory Radio Parts’s earns a 5.0-star rating from 2 reviews, showing that the majority of customers are exceptionally satisfied with their purchases.
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Ordered touchscreen Nov 19 was just replacement glass unable to use
Ordered touchscreen Nov 19 was just replacement glass unable to use.called and returned item order *** via USPS on 12/8 tracking #XXXXXXXXXXXXXXXXXXXXXX talked by text returned order *** was confirmed received have not received refund on my Visa card price for touchscreen $299. Plus shipping and tax. Submitted on 2/25 Main contact form Submission #XXXXXXXX have not herd from Factory Radio Parts
The complaint has been investigated and resolved to the customer’s satisfaction.
My order never shipped for two weeks, shown as in stock at time of purchase, plus paid overnight shipping
My order never shipped for two weeks, shown as in stock at time of purchase, plus paid overnight shipping. I haven't seen my refund after 2 weeks. Order *** was confirmed on October 2nd for an 8.4in touchscreen for my Dodge Charger R/T. I paid extra for the shipping since it was shown as in stock. 2 weeks went by without hearing anything about my order finishing processing or shipping. The company tried to give me a hard time regarding a refund for both shipping and the complete order. Ultimately, they cancelled the order on the 16th with notifications sent out as Cancel Order ***. I haven't seen a refund to my debit card for 2 weeks now. $600+ is not cheap to throw away during a pandemic. I need my full $616.97 back as soon as possible.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Factory Radio Parts Legit?
Factory Radio Parts earns a trustworthiness rating of 87%
Highly reliable. Use their services with confidence, yet trust but verify.
By resolving 100% of 2 negative reviews, Factory Radio Parts is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Factoryradioparts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Factoryradioparts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Factoryradioparts.com you are considering visiting, which is associated with Factory Radio Parts, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Factoryradioparts.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The factoryradioparts.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Factory Radio Parts. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Factory Radio Parts Reviews 0
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About Factory Radio Parts
With an extensive selection of parts, Factory Radio Parts is committed to providing its customers with products that are exactly what they need for their specific vehicles. All parts are designed to meet the highest standards of quality, ensuring that customers receive radio parts that are built to last.
The company's website, factoryradioparts.com, is easy to navigate, making it easy for customers to find the parts they need. The site features a broad range of categories, from car radios to radio accessories, so customers can quickly find the items they need without having to search through a confusing array of products.
Factory Radio Parts prides itself on its commitment to customer service, and its friendly and knowledgeable staff is always ready to help customers with any questions or concerns they may have. The company offers a straightforward ordering process and fast shipping, so customers can receive their parts as quickly as possible.
Overall, Factory Radio Parts is a reliable and trustworthy source for high-quality radio parts for vehicles of all kinds. Its commitment to customer satisfaction, combined with its extensive selection and excellent service, make it a go-to choice for car owners who are looking for a hassle-free way to upgrade or replace their car radios.
Overview of Factory Radio Parts complaint handling
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Factory Radio Parts Contacts
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Factory Radio Parts emailssales@factoryradioparts.com83%Confidence score: 83%Sales
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Factory Radio Parts addressPO Box 781654, Orlando, Florida, 32878-7045, United States
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Factory Radio Parts social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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