Family Dollar
Reviews and Complaints

I can't believe you replaced our sweet and friendly hard working store manager at store #8240 with this monsterously rude woman. She is loud and obnoxious, the one time I was in the store, as I won't be going back, I had to wait for her to finish smoking out the front door to get checked out. I am sure I am not the only customer you will have lost due to this decision. Furthermore the store manager in there now does nothing but run her mouth about the previous manager. Very unprofessional.

i used to be employed regularly than my hours got cut to 1 day a week.but sense that happen people are coming in to buy stuff then walking right back out because the stock has not been put out sense it got there.all the you boats are full and pallets to.they getting another truck in friday and they aint going to have no place to put even half of it without no you boats or pallet because trash is taking up the rest of the place. when i was working regular getting my parttime hours for a solid 2 months i went without a day off because when the other employes quit, took a leave absene i came in everytime to work because of this.i was hired as a stocker but my old manger never got a chance to train me on the register because me and her was to busy trying to keep the store going .the district manger lied like she sent us a lot of help when she was only sending 1 person at a time to work in the storei got all my time sheets from when i started to this week.the store manger has cut my friend hours and gave them to her snitches in which she make sure they get overtime by sending them to other family dollars and work.that is out right racists, discrimination against me and my friend and me because i am disable.i was the best worker they hadeven the district manger knew i was but she only had one thing to say cut his hours because of the budget which was a lie .how can you hire somebody new, pay overtime, cut my friends hours.the budget didn, t have a single thing to do with this.racists and discrimination

Terrible service, discrimination and racism
The 1st time she don't let me take a car and I walk with
Heavy bags and my son, the second time she don't sale me a prepaid card
I found there . She was very aggressive .

I went to Family Dollar I'm 136 in Concorde keep on some ladies items which were half price this went very well I got my items and went home I showed them to my mom hey wanted to get some for herself any ride we went to the Family Dollar close to her on Concord Parkway in Kannapolis she's got her items just like mine only they were $2 higher than mine were anyway we got home look at the receipt I realized we had been overcharged by $26.90 we got nothing for half price anyway so I called the lady and she told me to bring them back the next day and she would make it right I did . She or her manager would not give me my refund back so needless to say I will not be going to Family Dollar to do anymore shopping at all I hope this keep someone else from being ripped off like I was!

I am so sick of Family Dollar on Galatin Avenue. Ray (the Manager) never takes care of the property. My daughter and other kids wait at the bus stop on the Coffey Street side of the store, the sidewalk is still packed with snow and icy, kids are sliding and falling. Ray should have shoveled there and put down salt, it is very dangerous. There is always trash laying around also.

He hires the youngest employees that talk on their cell phone the whole time they are checking people out, very unfriendly and miserable people work there.

I started driving to Dollar General instead of walking to Family Dollar because everytime I go in there they are either out of bread or milk...He does not know how to do inventory apparently because he is always out of things several days before a truck comes in. I go into Dollar General and they are NEVER out of anything and always have so much more than Family Dollar.

Another major complaint is that sometimes when I go in there, no one is at the front register and I will ring the bell and it takes 5 to 10 minutes for someone to come up to the front. One time this past summer there were 5 people at the register including myself and no one was up there and the lady behind me says "this is bull sh--" and walked out with the basket in hand stealing the stuff from the store.

There needs to be new management and new employees with actual rules like "No personal calls while checking out customers" and "look customers in the eye and be nice and happy" I was a cashier for 5 years and I was good at it, there is NO excuse for what goes on there.

There needs to be ACTION done about this!

My name is Debbie, I have recently not made a smart decision and got into some trouble, I live in the small town of Chandler. No matter what I have done it was my decision to do it! Peggy who works in the family dollar in Chandler has been talking about me to other employees in the store AND IT WAS OVER HEARD BY A FRIEND OF MINE! IT IS NOT HER JOB TO JUDGE ME! IT IS GODS JOB TO DO THAT AND I HAVE TO ONE DAY STAND BEFORE HIM AND ANSWER FOR WHAT I HAVE DONE!

PEGGY WHO WAS THE MANAGER OF FAMILY DOLLAR HAS BEEN OVER HEARD TALKING ABOUT ME! I don't care that Peggy judges me that is her stupidity! I also DID SHOP AT FAMILY DOLLAR. I won't shop there anymore! Peggy has told the girls who work in the store that they should not be nice to me because I do drugs, it does not matter what I do or don't do drugs...it is not peggy's business to tell employees of that store not to be nice to me! I WAS A CUSTOMER OF THAT STORE! Who does Peggy think she is talking about people at her place of employment in which people can over hear her?

I may have made a mistake but I MADE THE MISTAKE...LEAVE ME ALONE!

my name is melissa hendrix i was resently let go from family dollar for all the wrong reasons i think the boss is raceiest and she said she hired me because she had to and then she said she was gonna let me go cause iwas wrote up twice and the other girls who are african american said they were wrtote up more then that and still have there jobs i think they are unfair and they do things they shouldnt and they need to use all the camaras and not just the ones by the cash regester and i also was not trained right iwas told to get on the cash regester and go i said i need to be trained and she said if i train you i will show you a few bottens then your on your own i think that this store needs to be looked into as fare as the way they treat there employees and she never really was fare and treated me different and took advantage of me all the other girls are still there and she liad to me about why she let me go she said it was the payroll and it wasent just me then wahy did she fire the white girl first and the only one with a child at my age that worked there when she could have let one of the otheregirls go first and wh doesnt she send our write ups to corpriate like she is supposed to thats what she said just please look in to family dollar store #6040

This manager at family dollar store at Greenville is rude to customers and employees.
The store is in White Horse Rd. next to Pete's restaurant.
two weeks ago I went to exchange a picture frame, She treat me like I was nothing. I waited for more then 30 min, before she even try to take care of my exchange .
The cashier keep on calling her; The cashier apologize to me, but the manager did fuss to me an her about calling her too many times.
I ask the cashier a number to call to complain and she said. " She wasn't no authorized to give up a number".
Did some one know a number to call and complain?

The manager at family dollar is a homewrecker.She makes it a habit to pick up on married men while she is working, she has had affairs while she was on the clock, company time.She has caused alot of heartache around this town and numerous people wont shop up there because they dont want her picking up on their men.I wont shop up there and i spent alot of money up there at one time.She is a nasty woman and a bad manager she has had alot of employies that have quit because she is hateful.

I worked for FDS for 8 years, the idea of how things are to work is great. all of the programs developed should work, but they get lost in the implementation. they go from VP to RVP to DM and at this point SURE becomes SH**. and the only one that gets the blame is the store manager. the tools provided would be more than enough but the RVP takes from them and then the DM takes some just to look good. and the manager must make do with what is left over. 52hrs or more at salary pay. if only they would follow the program the way it is ment to be. there would be no better place to work. if only they valued their most valuble asset, THE STORE MANAGER. by not taking care of the manager it just makes it a bad place to work were everyone fends for themselves in the store and this can be a financial disaster from a LP point of view. this is another area that is not running as the books say it should. Just about everyone who works there starts to still from the company because of the way they are treated or because they see that no one cares, if you report it you get investigated and you get fired. do not rock the boat, do not bring attentiion to this region or district because you will be fired... what is that all about? you must play their game or you will not be in the game for long and they will make sure you do not find work anywere else.

I am totally unhappy with your Family Dollar Store. I have never had such a rude, disrespectful, insensitive employee of your store in my life. I will not go back your Family Dollar Store again. I was originally going to go to Dollar Tree, and stopped to pay a little extra from the Family Dollar Store on North High Street in the Short North, in Columbus, Ohio. I am thoughly discussed with the treatment I recieved. Remember, The economy is in a recession, Jobs are Scarce, and I dont have to take the employees treatment of me while I was there., AND THERE IS TOO MANY COMPETIVE STORES THAT WOULD APPRECIATE MY BUSINESS. Darious, An Afro-American is TOTALLY RESPONSIBLE FOR HIS SEXIST DISCRIMITIVE UNCARING ATTITUDE I HAVE FOR YOUR STORE. I WILL NEVER, NEVER GO BACK. If you really cared about how rude your employees were, you would make your site more accessable. You dont deserve to be in business, when you are not concerned about how your hired employees treat the "Paying Customer". GET A GRIP, OR YOU WILL NOT SUCEED IN THIS COUNTRY. I have owned and operated 3 businesses in my life, with 1 still going strong, and believe me, Customer service is the utmost importance of any businesses, DO YOU GET IT! JC. my email address is: bakerjeff1957@rocketmail.com. If you dont reply, then I assume you dont care. I will take my business elsewhere, and remember, for every 1 dissatified customer, that one customer will tell a minimum of at least 7 other people. Go Back to business school, because you apparently didnt learn before you embarked on this business venture. JC

well i just started working for FD after i walked into a store in winston salem nc and the gm asked if i wanted a job i said yeah because i needed a second job ! all i had my was my ss card and my birth certificate ! SO THATS WHAT I USED THEN GAVE HER MY ID LATER ! well the one supervisor asked me if i wanted to buy weeed ! i said no . well the last half day i worked the phone rang ten times without being answerd so i answerd it it was the gm ! and im went to tell the manager on duty ! wel she was out smoking weed with her cuzz! so i left ! the nexxt morning the gm is say n i stole 667 dollars that i droped it on the floor and picked it up and went arouond the corner and put it in my pocket ! so i needed to bring it back well she txt me nonstop for four hours ! and there was no way i had 667$ but ever night my till has been screewed up and im nt allowed to count it ! she has to thnak god i hate this store i wish i woulda never worked there when she ask if i wanted a job the hell with FD!

My nine year old son was accused of stealing a big of 50cents Cheetos that was in his pocket that I bought from another store the manager had him to empty his pockets I said excuse me what happened to do you have a receipt I told her there's a better way to do things my son was so humiliated he started to cry when I showed her the receipt she didn't even apologize all he was looking for was a simple I'm sorry does anyone have a number I can call to make a complaint because I'm feeling some type of way right now. The family dollar is located at 6890 miramar parkway please help

Now it's 2016 and the Employees at Family Dollars are still Rude and Racist. I tried to enter the Family Dollar in Lakeland, FL on 98(North Florida).
Before I could get all the way in the door a young female employee said "sir you need to leave!". I said what's going on, she repeated in a nasty tone "sir leave now", as she pointed her arm outside, I don't believe she could have even seen me clearly considering it looked like 4 employees behind the register and the Sun was directly behind me. I sometimes go to a Family dollar on 92 and Woodland Ave.. in Lakeland, the Manager watches as I go to the beer section any time he is there. Are Family Dollar employees trained to spot people they may not like the looks of or what exactly. The sooner they shutdown the better off this area of Lakeland, FL will be.

I am an ex assistant manager at Family Dollar what happened was completely wrong please call the Better Business Bureau my mom call your local attorney general they go above the Family Dollar Corporation. do what you can bout against them. There is also an integrity line you can call I can get you that information if you want it. I was recently fired from Family Dollar, for trying to be the best assistant manager I could be for my community. Keep your head up, I'm from the military where race didn't exist. I love everyone. Tried to give customers presents, got in trouble for that too.

I want to hear the other side of the story. No one should take online posts posted by anonymous people as gospel.

White people experience racial profiling too,

Family dollar has a history of racism. My wife worked at Family Dollar for a while and when we brought in our beautiful grandchildren who happen to be of mixed race, her manager at the time, Roxanne, made it plain that she hated black and mixed race people and looked down on anyone of color.When my wife complained to the DM she was brushed off and six months later let go on a vague charge of "not following company policy". I witnessed this same woman several times following a black person around like they were a criminal (I'm talking 65 year old black ladies who I personally know to be people of unimpeachable character) while white people were never followed or accosted.She also talked loudly about "having to keep an eye on these people" or "they will steal you blind". My wife and I both filed complaints with the corp.office and were shunted aside to some minor functionary who laughed while taking the report and was never heard from again.This same manager was promoted again and given a bigger store so that should let you know where Family Dollars heart is concerning racism. By the way, my wife and I are both white and I was much more racist than I want to admit until I held my first mixed grandchild in my arms and God washed all that ugly feeling out of my heart and replaced it with love.

I was at a Family Dollar in Tulsa Oklahoma In the Gilcrease Hills District on West Edison, as I was standing in line the manager of the store named Becky went behind the cash register and started yelling at the cashier telling her the register had to much money the young lady went on to telling her that she had been swamp and had know help . at this time the line had at least four and she the manager took the money out the register and said we could be robbed with this much money holding the money in the air, she was talking to this emploee bad the employee was just in tears and then she said you are fired! it's something wrong if you fired an epmploye for having to much money in a rfegister that you cannot see and then the manager goes up and wave 500 in the air that;s when you can be robbed so she need to be fired. I feel like this was a wromgful termination and she also fired her in front of all the customers this manager need to go back to training because you do not terminate an employee in front of customers.

I filed a workmans comp case. I was put on light duty. Two days after I went to the Doctor I got a PIP (write up). The write up was for something very basic. I was given a PIP for not mopping. My Manager had told me that she would mop when I close and vis versa. When the write up came from the DM; she denied that we had that agreement. As I searched the portal for company policy, I discovered that the morning crew has the option to mop. My manager denied that she made that agree ment with me. What is a real sad thing is - she, my manager told me that she told the DM that we had that agreement. When I talked to my DM I was made aware that my manager told her we had no such agreement. I got a second pip. This was within a 1 week period. I was written up for staying to late without notifying a manager. I was told the vice pres. was coming to our store at 8 am. I was told that the store must be 100 percent recovered and mopped and cleaned . In a nut shell, the store had to be 100 percent up to par. I did that. We received a pretty good report. subsequent to the inspection by the VP, I was given the write up for staying late without authorization. I was told that the store had to be 100 percent before I left. It took me and my cashier 2 hours to make sure the entire store was 100 percent. The only reason I was written up was because my manager would not work extra to compensate for the extra hours. She is on salary. Our store was rated good. We passed inspection but I was written up. By me and my cashier staying late; we majorly contributed to our store receiving a good report from the VP. Our DM, Alexandria was given a good score for our store but rewarded me with a write up. This company is so backward.

I was told today by my manager mildred albert evans: I must work any hours that I am asked to work without exception. Our schedule is changed as many as 5 times per week. I was told today that I must come to work even on my day off if I am called to do so. She stated that I mentioned on my application that I am Available anytime therefore I must work any time they call me. Mind you--- this is not within my schedule. If I am off, I must come in if I am called. This is a requirement. No exceptions. I must be flexible she says. I am not being paid to be on call. Actually I am not on call. I get paid when I arrive and clock in. What if I am in California or on a trip on my day off. Am I going to get a write up? Am I going to get into trouble? That is what my manager told me! Any lawyer out there? Give me some advice! Thanks Manuel Martinez

I am a college student that lives close to the Montrose branch. I visit the store almost everyday to shop a little and I also try to ask it they are hiring I have filled out an application a couple of times but never hear anything back. I also make a point of asking if they are hiring and I am always told no. Here is my problem, management at the store always tells me no but in the last four months she has hired two employees and they never seem to work out. What I have noticed about this store is that the manager is of Spanish decent and only hires Spanish speaking employees. I find this to be a little predigest of white applicants is this how Family Dollar would like to be perceived.

I have only worked at Family Dollar for 3 days and it has been the worst experience I've ever had in my 10 years of retail. When I was interviewed I was told I'd be working 20 hours a week as a cashier and would have 3 days off. I have worked 24 hours in the past 2 days, not given a work schedule, no w2 forms filled out, no other documentation on company policy or other paper work completed. When I discussed this with the manager, she simply shrugged it off and said she'd get around to it when she has time. Now I'm wondering, will I ever get paid? Am I even in the system? When I expressed being unhappy about having no set work schedule, being on call or told day to day (not asked, told) when I will come in the next day, the manager told me I was making her angry. Well, being expected to work 12-13 hour days 6 days a week makes me angry. Those hours are ridiculous even for a store manager, and even more so for a cashier.Very disorganized, very unprofessional. They simply do not care about the employees, they treat them like dogs. The assistant manager told me 10 people have walked out of there after only working one day. I may not show up for a fourth day, for all I know I've been working for free not having the appropriate paper work filled out. Stay away from this company!

I had to do a 22 hour shift while I was seven months pregnant because of the stupid floors!
They got a company to come in and wax the floors. It was only supposed to take three or four hours.
I was there for 22 damn hours straight! Not to mention it's not a good idea for a pregnant woman to inhale those fumes. I had to sit outside the back door.
To top it off, I figured "we're in this together" and bought the four on the crew some pizza. They ate the pizza and three of them left the other one to wax the floor by himself.
We were there until FOUR O'CLOCK in the morning! I then had to return to work seven hours later.
It was a nightmare!

And to answer jeffersontr75's question, no matter how much we cleaned that store, it was never good enough. Furthermore, we were lucky to be given 30 hours per week. Anymore than that and you'd get written up if it isn't authorized.

Family Dollar in East Brady, Pennsylvania is a JOKE! There are 3 good male workers there (I***c, R**n and A*****o), the most polite cashiers and manager (I***c) you will ever deal with, anywhere. Without them I don't think anyone would go into that place.

The one female "manager", and I use the Term lightly, M*****a, is rude and yells at customers. She was reported 3 months ago and now has a chip on her shoulder from that incident. I cannot believe a large Corporation would allow one of their workers, let alone a manager, yell at customers and treat them rudely. We walked in, as a family, one night at 5 til 9pm, not realizing that on Sunday's they close at 9pm, instead of 10pm.

We had our young child with us. The female "Manager" met us at the door, outside with a cigarette hanging out of her mouth, as we walked through her cloud of smoke (directly in front of the door) and yelled (yes, yelled) "You got 30 seconds to get in and get out! Hurry up!" (Mind you they had their clock set about 5 minutes early so they can clock out early)…..I thought she was joking!

So I replied, "What? Are you joking or are you serious?" She replied, "I'm dead serious, 30 seconds, get what you need, and get out! Go, go, go! Hurry up. We don't have time for this, I need to go home.". Mind you, we are in our 40's, with our young child with us, we're not kids or teenagers, and there was another customer at the counter with an entire cart full. We ran and got the 3 things we came for and were up at the counter by 8:59pm (according to BOTH of our cell phones).

I was saying to my husband, "I can't believe she is talking to customers this way." She responded, "Well I am! Deal with it!" I wish you could hear her annoying man voice that is in a constant yelling state. There's no normal talking voice coming from this woman ever, I think smoking has destroyed her female voice.

I blurted out I was calling the manager on Monday, and her manly voice replied, "I am the Manager." I was shocked! No other Corporation in the right mind would have this woman as a manager. She continued to speak very loudly (yell) that we live here so we should know the hours, etc...and we were saying "No, we don't know your exact hours, we don't work here." She just kept yelling (now in the store) "Well you should, you should, you should."

She ended up telling the female cashier (J***) that she wasn't allowed to check us out and forced us to put our stuff down and walk out. It was exactly 9pm. She refused to service us. The other customer was still being checked out.

Fast forward 3 months, to just recently. I went into the store as usual, on [protected], but this time I was alone, normally with my family. (There is no other store in our Town, besides a small gas station, so we are basically forced to shop here.) I get a cart, start walking towards an aisle and glance over my shoulder to see her standing at the register with two other male cashiers. I continue down the aisle. Her loud manly voice, which carries like a sick and injured dog, says to the two cashiers: "There's the one that turned me on. Oh my God, I can't stand that lady. GGgrrrrrrrrrrrrrrrr." Yes, she growled, like a dog, like she wanted to punch me from behind the counter. She purposely said it loud enough for me to hear, while down an aisle.

I instantly turned my cart around and walked out of the aisle, towards the counter, and said, "And I'll turn you in again if you don't stop running your mouth about me." She started yelling, "Go ahead, turn me in, turn me, I don't care...turn me in." I replied, "You know, my husband is from here and people tell us all the time how you talk bad about us in the store." she starts yelling, "You're not, You're not from here, you're not from here." like a LUNATIC. She sounded like a crazy person. There were other customers in the store as this is going on. I replied back, "I have lived here for 24 years, so it doesn't matter, everyone knows us and tells us everything. You've lived here for maybe 3 years, so you're not from here." Like that should have anything to do with how she treats customers, LOL

To top it off these two female cashiers (her and another one, J***), were taking smoke breaks every 5-10 minutes, and smoking directly outside of the front doors, where customers (including children, babies and elderly) had to walk through thick clouds of smoke on a daily basis, whenever these two women worked. I brought that up the first time we had the altercation and M****** was yelling outside to me "That's not of your business, that's not of your Business." Well, apparently it WAS my business because I turned them in for that and now she's telling people "We have to smoke 20 feet from the door." LOL, But they still aren't 20 feet away. I'm assuming she doesn't know how to measure.

Later that evening, I assumed she would be gone, at 8:30pm, she was outside again on the phone with someone and she glared at me while I was walking into the store, looking like she wanted to fight, LOL. She even told the other female cashier (J***), while they were both outside puffing away, that next time I'll need to call an ambulance, LOL - Nice Manager Family Dollar!

I do have her on tape flipping out on us. Family Dollar Corporation doesn't seem to care. It's a joke. They won't last long in our small Town and soon a better shop will take their place. I look forward to that day!

i dont understand how a company thats doing so well cant take care of their workers it seem to me t hat if they cared about making money then they should take care of the ones who are really the ones making the money for them i know that everyone who has worked for the dollar store in panguitch has quit becouse of being over worked and under paid and that sucks becouse they are good people and all locals and now they are bringing people from as far as 2 hours away for a cheap wage im sure its becouse they must need the money pretty bad but its not just about the money its about the safety as everyone that lives here knows are roads are not the safes roads to drive at nite we have deer running across the roads we have snow and ice and then we have the drivers that have worked 15 hours they must be tired when they get off and this cant be safe and besides all this they might not make it home to be with their own family i think family dollar is using their workers and not even caring that if they get home to their familys, , , , , SO WHAT I THINK IS IF FAMILY DOLLAR REALLY CARED THEY SHOULD HIRE ALL THE LOCALS BACK WITH A BETTER WAGE AND MORE UNDERSTANDING ABOUT WHAT FAMILY REALLY MEANS OR CHANGE THEIR NAME TO [ NOT FAMILY DOLLAR] i can speak for my family becouse i know for a fact that my family and i spend atleast a 100 bucks a day at PANGUITCH DOLLAR STORE AND I THINK WE ALL SPEND ENOUGH FOR DOLLAR STORE TO PAY GOOD WAGES TO OUR LOCAL WORKERS AND THEY WELL MAKE IT HOME TO THEIR FAMILYS BECOUSE THEY DONT HAFE TO WORRY ABOUT THE ROADS THEY CAN EVEN WALK HOME DOES EVERYONE AGREE WITH ME FROM JOHN JEFFERSON

My complaint is that at our local family dollar store, there are long lines that people have to wait even though there are most of the times more than 2 or three people there. Today there was 5 people at the store and only one running a register. I usually have to ask for a second register to open up. If this doesn't stop, my purchases will be made away from the town i live in. I have asked management why there isn't anything done yet and get a runaround. It just is rude to have others working ignoring the rights of the customers.

I been at family dollar for 4 months starting pay was 8 a hour I got a raise after three months a week later I got promoted for assistant manager my pay was raised to 9.50 we treat everyone with respect no matter how rude the customer is everyone just remember customers are always right I mean come on it's the public people are going to be rude just listen to what they have to say if you can't fix the problem get your manager and yes I have got things thrown at me I have been cursed out ALOT but I look at it like this I only have to deal with it for a few minutes I tell them to have a nice day and come back again. My manager does a fantastic job

I worked as a temporary employee for a week at Family Dollar helping them relocate a store in Abbeville Alabama not only did I deal with rude and bitter managers but I also did not get paid for the time I've worked ...I've called the department of labor and they stated that I might have to wait 3 months for this to even be investigated ...I'm beyond pissed about this because I could've stayed home or went to a different place for employment ...Instead I'm getting the run around from managers who don't know diddly about anything ...Very Unprofessional

I worked at the Family Dollar in Chillicothe IL. Store 3357. Hired in march 2011. Went on aleave from aug. 2011 to Nov. 2012. Came back at same pay rate of 8.35/hr for 20 hours a week. Thos was fine with me then as I was classified part-time cashier. In Jan. 2013, our store manager who had been there 13 years and a manager 12 of them was fired for reporting policy violations. (Retaliation). Our assistant was promised the store by DM Rob Rademaker. In Feb. 2013, the DM brought in another manager to train our assistant. 2 weeks later it was announced this male training manager would he the actual stoe manager. Essentially yanking it out from under our assistant. She had not even had 1 raise since 2010. The new male manager started throwing away in the dumpster unshredded personnel files, store merchandise that was still sellable (not damaged or recalled), insisting we sell outdated food, walking merchandise out the door, etc. We reported it and the end result was everyone's hours were cut. I went from 20 hrs/week to 4 hrs/week for months. This manager ended up getting hurt on the job then demoted with salary demotion and transferred as a direct result of his injury (surgery to a torn rotator cuff). Our assistant was again told she would be the store manager on July 5, 2013. I was given keys to the store and the combination to the safe and was told I was a keyholder aka assistant manager. I went from working 4 hrs/week to 40+ hours / week. On July 27th the DM Rob Rademaker informed us he had decided to give the store to another younger girl. . She started 7/29/13. I was an assistant at 8.35/hr. No pay raise ever given only title and a whole lot more responsibility and accountability. No training of policies to be an assistant. Pay raise wasnt given until i complained to LP and HR about policy breaches and time shaving being done. The raise was finally given on 8/25/2013. After having done the job for almost 2 months.On 9/8/13, the other assistant left the company.
Altho during the months of July and early August I was required to train a new hire (22 yo male with no retail experience) how to do an assistant managers job. He made $10/hr. I was still making $8.35/hr and our 1st assistant who had been there over 4 years made 9.20/hr. (Discrimination). After those 2 left, that left us with 3 employees to run the store. The manager, the assistant (me) and the cashier. The store manager did NOT know how to do the daily p&l paperwork, interview, how to set a schedule; do resets and schematics, check in outside vendors, or multiple other store managerial dutied. On 2 seperate occassions after she closed the store for the night she left the safe unlocked, money in the drawers and the doors (all 4) unlocked all night long. The cashier and kyself reported this to our DM Rob Rademaker both times and both times we were told to quit trying to start drama. She didnt even get a verbal warning. Our store doesnt have alarms or security cameras. We dont even have the checkpoints at the doors for the magnetics to work and catch. Nothing. During this whole time either our DM or the managers would shave time off our time punches or flat out require us to work many hours off the clock. If we even mentioned this was against policy and the law, we would be threatened with termination for insubordination on not following a direct order. On 10/5 u reported all of this to Loss Prevention. On 10/7/2013 i reported this to HR akd the RVP Paul Murray. On 10/15/2013 Mike from LP came down and questioned us all. I was able to provide proof of these demands to work off the clock as the manager had texted me them he took our statements ad stated that the cashier and i would not be in trouble as it would be retaliation since i had reported it. On 10/21/2013, we received a new DM. Kathryn Hawton. She came to our store and called us up there (i was off that afternoon) and introduced herself and promptly fired me for working off the clock. The cashier who also had been required to do so, was promoted to an assistant manager and given a raise. I don't understand any of this. I know that the cashier told LP she had already contacted the labor board and an attorney regarding our manager and DM threatening us with our jobs and time shaving. Perhaps that's why she was allowed to keep her job/promotion. She also told the LPanager that she had essentially stolen a can of mt.dew as she drank it after the store's drawers had been pulled but paid for it the next day when the store opened. I have never been in trouble. I have never been given a write up or a pip., I trained myself and then trained others. I did all store manager duties (scheduling, hiring, financial reports, schematics, truck/freight etc. Since July. Yet I was fired. The store manager was also. Then several hours after I was fired the new DM Kathryn Hawton had the audacity to call me and ask me how to do several of the charge accounts we have. She asked me to contact the cashier and also 2 former employees. She wanted to know when the next interviews were and explain what the store needed to have completed for the week. This was hours after she fired me. Seriously? Here is another small glitch. I opted for the insurance when I was first hired. The company takes out 27/week on my checks. I had to have surgery in june 2013. Eye surgery. The insurance company only paid 250/eye. Total.Max benefit. Its a rip off right along with family dollar. I spoke with the Us dept of labor which is going to take care of my unpaid wages. Then today I met with an employment lawyer. He is filing a claim against family dollar for violating their own policy of no retaliation. Anyone else in IL who wishes to be involved, feel free to contact me at lmilby66@gmail.com. I know there are more of you who have been discriminated and retaliated against whether you are a current or former employee.

Family dollar is the WORST JOB EVER! I didn't get paid time and a half for working on a holiday. I was suppose to get 20 hrs this week and they changed my schedule last minute which made me pay my babysitter so I could work.

Used to love family dollar and now I'll never go in again.

Can't live off minimum wage and illegal work timing!

Its illegal to change a schedule without a 24 hr notice!

& I never got breaks. Worked a 10 hour shift and got 5 minutes.

I started working in a Family Dollar in Bethlehem Pa I didn't get an interview like the others all I was told to do was give a copy of my I.d and social and I can leave . I don't think the interviewer was interested when she seen I was African American anyway I got the job and was fired a week later along with another black girl we worked our ### of oh yea in I'm 5 months pregnant we were told we didn't work at a fast pase but there where white employees that where slow, talkative even texting while working. The second girl was told to leave because she didn't have a doctors note stating she had a tooth pulled she was told by the site manager to open her mouth the manger checked her mouth then said she was lying it was old and that their was no stiching on her gums that was beyond over the limit . Out of 10 ppl 2 black and the 2 get fired because we weren't good enough I always worked faster than some other so when my job done i help in other isles the day I help someone I get blamed for their slow work and she still their because she's white . Black people only get hired to do the hard work ( slaved) when the store is set up we get the boot that's not right. I went to a few Fds and didn't see not one African American why is that?

NOW YOU KNOW WHY UNIONS WERE FORMED AND PEOPLE JOINED THEM, IT WAS BECAUSE OF COMPANY ACTIONS LIKE ALL OF THE ABOVE. KEEP VOTING FOR BUSINESS POLITICIANS AND THINGS WILL JUST KEEP GETTING WORSE FOR THE WORKING MEN AND WOMEN OF AMERICA.

All of the above is true ...NOW YOU KNOW WHY UNIONS WERE FORMED ! THINK ABOUT IT.

thats a lawsuit they can not accused anyone of stealing get lawyer

My daughter was also wrongfully accused of stealing she went in to buy a 50 cent Mother's Day card my daughter is an African American teenager and a Mexican and a white girl falsely accused her of stealing they did not watch a videotape they would not let her out o f the store they kept asking to check her bag, my daughter called the police to the store and they found nothing because my child is not a thief. Family Dollar racially profiles people. I will never go back in a Family Dollar store I don't go there anyway. I am pursuing this issue because I am a consumer and you cant just go around accusing people of being thieves. I am an upset parent and a consumer I want them both to loose their job!

Really, Stupid?

You need to ask if she was a manager. If she wasn't complain to the manager that she does not possess the qualities needed in a respectful employee. Is she was a manager, complain to whoever is her boss and say she is not trained properly to deal with these situations.

I suggest you do go to an old age home

I have been a manager at family dollar for 20yrs it's not the company thats working you it's you. It sounds like you need better people working for you. I have a great team and I work 52hrs a week because we all work together. It's all about you finding the right people-then you won't have to work all those hours. everyone complains about working more than 52 hrs. you knew when you took the managers position it was salary. i have four young children and run a million five store and still manage to take my time off. it is possible you have to stand back and look at who you have workin for you and make changes.

me being an assistant manager for family dollar agree that we are overworked & very much so underpaid. ive been workin for this company for a year & a half & still have not received any vacation time. i was told that i wont get it til ive been assistant manager for a year but ive looked all through the handbook & there is nothing in there that says that. what i read says the first day a team member reports to work is his/ her official anniversary date. this anniversary date is used to compute the following benefits: vacation grant, tenure/service awards, 401(k) vesting.

I also work for Family Dollars in Atlanta, GA. My coworkers and i constantly ask our manager when will we get raises. I am a cashier, and a full time student and i have been with Family Dollars for 1 yr. When we approach her she claims upper management is responsible for giving us raises, not her. I am a full grown adult and i have worked in management before, so i know she is lying to protect her precious bonus check and payroll. But i don't know if this is just how this company works... I do know this ; i am desperately trying to find another job, i am not a quitter but i work to provide for my household, not work to keep another family dollar store afloat. It is not fair, and this dumb bish(manager) had the nerve to ask me to work an extra hour 10 min. before it is time for me to log off! The point i am making is You want me to have a heart, and help unload the truck but i can even get an rubber nickel raise!

Sounds like Dollar General !

Family Dollar's HR and the owners are a joke . They say tell them about what's going on in secret but they tell the DM and she tells the manager and then you get treated like ### and they find someway to get rid of you...
This company needs to be shut down and they need to pay the employees for being mistreated ..
The manager I know is one stupid woman whom I lost respect for because she makes her own rules and she can't spell so we have to figure what in the heck she means.
She starts out like she is your friend and a week later she is talking behind your back and the other employees say things that she said ..
I will never trust her but I need my job for the insurance because of incurable disease I have and no other insurance would let me buy from them...
Well I will not be working for them soon because I won't be able to get out of bed or stand until they find a cure for me...
I've had other managers that was the best and remained until they had enough with mistreatment of the employees from this company...If they ( the company) would do something better for the employees they would have an awesome company.

Not a happy employee...

Being an assisstant manager at a Family Dollar myself, I can completely understand the attitude and aggravation of this manager. It seems like everyone that works for this company is very overworked and underpayed. Why would they have DM's and human resources to help solve situations that are beyond our control. They get a write up that they refuse to follow up on unless it has to do with upper management. Family Dollar promises paid vacations to us which is impossible to take due to payroll cuts, lack of employees, with no other coverage available if it was necessary. Me myself had a miscarriage earlier this year and reluctantly returned to work the following day. Its ridiculous how we have to sacrifice what we do to keep a job. Its very underappreciated. I feel for you and understand completely.

Sincerely,
A fellow Family Dollar worker

"you can never take a break even if you work 12 hours a day"

Whenever I hear this I remind people that by law an employer is required to allow you a break after a certain number of hours of working. Ask them if it'd be less expensive for them to hire a new employee or deal with a big ### lawsuit.

Have any employee heard stories of age discrimination?

wow thats why so many openings with this company!

Ordered a high end Lumix TZ5A digital camera at a very good price. Called Genius to ask when my order would ship, and talked to a sales rep. They asked if I knew that this was an export model and all the menus were in Japanese? The US version was a higher price. BS-they don't make different versions. You select the language from the setup menus. Rep also said that the model was a demo and had only a 15min battery. Of course, the web page I ordered from did not list any of these conditions. it was all JUST A CON to try to up-sell their high priced accessories. This is called bait and switch and is ILLEGAL. BEWARE! What a waste of time!

I was an assistant manager in Mitchell, SD. I started in Nov. 2010 and was wrongfully resigned in April 2011. I had a family emergency in another state. The store manager knew we were delayed getting back. Apparently family members can't have emergency surgeries when you are scheduled to work. The district manager said to NOT put me in as a rehire, but the store manager did. She also paid me cash to go in and stock after they let me go. I still come up green when I fill out apps. I was a hard worker who loves the company. I knew how much everyone made because the store manager told me. The coworkers were dishonest and back stabbing. The store manager took home D100's to sell on the inernet and make a profit, yet, I am no longer with the company. What's wrong with this picture? EVERYTHING!

I've been working in a Family Dollar store for over a year now, and have had no inkling that anybody in Corporate has ever worked behind a cash register. There are lots of people working their butts off in the stores, and getting slammed for it, in some cases by the customers themselves (in bad areas). My store is a good example, being wedged between two ghettos, and with a poor air conditioning system. Every manager who has worked there has FAILED to get the store in working order to corporate satisfaction, even though many of them had years of experience. Mawna's comments miss the point utterly. It's not a case of being spoiled, it's a case of being put under stress by a variety of ignorant corporate decisions.

I imagine there may be many overbearing, over re-acting Managers in quite a few stores Nation wide, no matter what corporation, whether Family Dollar or Dollar General, Dollar Tree, etc, ... People working under Managers, must understand that these Managers and District Managers are under a huge amount of stress. And some Managers allow this stress to run downhill, which affects their employees moral. On the other hand, I do know that many people hire on with a company, with too high expectations of how they are going to have a grand life, walking in roses and peachy keen. When the work or the job is not exactly what they expected, they will become whiney, moaning and groaning about how bad they have it. In today's economy we have very many spoiled people, now having to work in jobs they would never even considered before Some expect to be pampered. If you are one of these types, more than likely you maybe be adding to the toxic envirnoment of the work place. If you find that you are moaning and whinning more times than not, perhaps you need to move on and find something more to you liking. Do not stay and make everyone else's live's miserable by becoming a toxic employee. Hand in your 2 week notice and spend those two weeks looking for another job you may find that fits you better. You may find one and in the process you will be leaving an opening for someone else who is willing to work under the circumstances you found intolerable. Let it go and move on.

when i first move to here when all the trouble begain, . i live next door. my first day at the new house. all the employees includiung the manger was over at my house. just walk in like the own the place. a neighbor across the street. said the previous owner move because they were breaking and enter. the were harrassed everyday all day long and most of the night. so they move. the landlord said that on the other side of the fence was our property not theirs. i wasn't alowd to have a job.
last summer my three year nephew unlocked the door. there store manager came over and open my side door. walk in took off with my nephew. i look up after seeing her through the window. she wasn't with anybody. i camr out to check the mail. when the guy cutting the grass. told me that she was looking in house to see if she steal something. he told me that she had of mine. well i look toward the store i didn't see anything.i was going to go to the store to get some trash bag and some pinesol. when i realize i still had the mail in my hand. when i walk in i notice how quite house was. my sister went to the bathroom. only find out my door was open. cop at my door banging. they took my nephew away and my sister got arrested. so i called them for the district manager. the manager said oh go what did i do now. the young black guy said. well you called the police on them your alway over there house. i called the manager who was on vacations. got chewed out. then last jan. hadn't been a month since my mom died. i went over there again. the store manager start asking about my nephew. after i paid for my stuff. two employees start yelling at me. cussing me out. when i went home in tears. i went to pick my mail. the store manger and the one employees came over to my house and threaten to stab with a knife. i threaten to call the police. i called the manager never did call me back.

What does this have to do with Family Dollar, exactly?

Being a e employee of Family Dollar I too will not shop Family Dollar stores. The manager was always yelling at me, I was too slow at the register, I wasn, t working hard enough. I didn't get this or that done. I was always being called into the office over things that I had no control over. It got to the place that I had to quit, even though I needed the job. I was having nightmares about her. I knew that if I didn't quit I was going to have a nervous breakdown. You are right Family Dollar stores do not care about their employees. In the 2 years I was there I never missed any work, was always on time, never took breaks. I considered myself a hard worker, but no matter how hard you worked it was never hard enough or good enough.

I am a retired V.P. of Operation Manager when I entered a family dollar store to buy some Batteries and sun tan lotion, when I over heard the district manager yelling at the manager in front of customers. Who ever hired this women was off their rocker! this why you have preformance reports lady and you set goals, which help develop your people, (your staff are only as good as you develope/train them) very unfortunate. Minutes later the manager was yelling at the assistant manager to work faster, "hell she was the only one working out of the whole bunch", and if I were to do a time study she (the assistant manager as cashier would have exceeded her quota, unbelieveable. Can you believe these people, workers need to educate themselves and file grievences and even sue when properly allocated, suggest the employees do every thing written documentation is essential to stand up to these monsters.

It is apparent the powers above don't give a dam about their staff, only focus on bottom line and profit, what a shame. I will no longer buy from family dollar I choose to take my business else where.

SouthWest Texas (El Paso) Store Location on George Deiter by Lowes grocery store.

Dennis,
San Ramon, California

The non US models do not ship with an English manual, nor do the power adapters have US standard outlet plugs.

I had an assistant manager yell at me and nothing was done. He followed me throughout the store with customers yelling at me. I don't even feel safe at work. That manager talks about being in a gang and his friends and family bother me at work. I know there's more than one side of a story but couldn't even take into consideration that I don't feel safe and there's no consequences.

Ok, so I have to add my two cents because this what I see everyday. I am an assistant manager, have been for about 4 months or so. I was on the remodel team starting in March for 3 of our district stores. Mine being one of them. When I was on my last remodel, the manager of my current store whom remodel I had just finished called me and asked me to be one of her ASMs when I was done. I Agreed. Luckily she is someone I have grown close to and care for as a parental figure or I would have quit quite some time ago. Anyway moving on...This store was a mess when I came in to do her remodel, people had spray painted everywhere in the party section, stuff everywhere. The demographic is predominantly lower class to poverty areas mostly Hispanic. I had heard bad things about the quality of the store when doing the remodel, but after talking with the manager, there seemed to be a clear sky up ahead. In my 4 months of being here have noticed one particular employee (who was useless when I was around her for the remodel) steal company time, piddle fart around forever or disappear, call out numerous times or not come in when needed, mind you she is also an ASM. She doesnt have a car and she cant go to the bank, she was made an asm for whatever reason I have no idea. Long before my manager though. She was making more than us other two, and she did and does nothing. Just found out she was trying to buy drugs while on the clock, from a customer. She always comes up short on the deposit when it happens. She always has some drama going on, she is rude to the customers, and writes nasty things about them on the task list as excuses for not doing her work, or just to complain. She has been witnessed by corporate, at the times of their visits, and even mentioned by them, about her being useless, she has been written up 4 times and the last for insubordination. She can get away with murder, eat and drink stolen merchandise throughout the store, try to buy drugs on company time, doesnt do anything and makes me and my store manager and now( a decent ASM that we have) have to work harder than we did before and pick up her slack. She cant fire her because we have been through like 10 cashiers and an ASM in the last few months. They go through the process, get hired, then quit?!?!? Are you kidding me?!?!?! I dont know what to do, I cant leave my job because there is nothing for me at the moment but its just insane. We are one of the biggest stores in our district and have roughly anywhere from 800+ piece trucks to 1500 weekly, and they expect us to get all of that worked, plus push these stupid candy bars or else..., plus all of the regular things we have to get done, short handed as everyone has stated, all these hours but probably having to be on the register and being called up every five seconds to check someone out with maybe 5 items. I cannot believe the work load with the expected time of accomplishment. I have worked for retail about 10 - 12 years and this is by far the most insane one thus far. The amount of work they want you to cram into a 8 hr work day or less with the crazy, drama, technical issues we have at our location on a daily basis?!?!? Someone is smoking some crack, seriously.

I worked for Family Dollar in Abilene, Tx and ended up quitting. . I was hired as a cashier. There was only 2 of us running the store. Myself and my manager. I worked 17days straight before i got a day off. And that was only because she decided to hire another cashier. We had asst managers from other stores coming to work as well. Several of them had suggested that i apply for asst manager. Spoke with my manager about it and she was all for it and said iwould be great for the position since i do almost everything that the asst would do. She also said that she guaranteed me the position. Two weeks went by and im beginning to hear that her and our DM hired an outside asst manager. Yes i was very pissed. Why say one thing and go back on it and not tell me anything. I know that onne of the things she told me before i had started working was that "We here at family dollar hire from within. If a position is available and you r interested by all means do talk to me about it and we will train u if needed for the position " That was obviously a lie. On top of that i was still assisting with unload of the merchandise truck because apparently the asst manager they hired could not lift anything over 25lbs. Also i was closing every night with this asst ans at that I had to train her as well! What in the hell! And still making cashier wages! When my son had to have emergency surgery i called to let her know what was going on and her words were "so you're not coming in"... Um really? The following day i called to let her know i would be running behind since my son was being released and she said "well ok" I get to the store to clock in and the asst manager tells me "Cxxxxx said not to allow u to clock in. Im sorry. I guess go on home and she'll call you later" Apparently my sons surgery and well being is suppose to come after a job. Um no not happening! At least not with me! Anyways after the asst told me that i was beyond pissed. She could have just told me "dont come in" when i first called instead of me having to leave my ill son and go up there for nothing. Well i called her at the store the following day before my shift and no answer. Mind you.>>>>>>"WE DO HAVE CALLER ID AT THE FAMILY DOLLAR I WAS WORKING AT" i called 4 times ten minutes apart. Finlly i decided to call blocked and this time wait 20 minutes before i called back. Well what do u know she answers. When i asked what the deal was she tells me she feels that i and our asst are up to something but she just couldnt say what. Lmao um ok lady. Anyways i started to notice that the work our manager was suppose to have done was not getting done and she would tell us before she ended her shift. "I need these things done TODAY" It was a pretty good long list. And when we couldnt finish up boy she would write us (myself and asst) up. It was crazy. The woman herself was crazy. This manager has been reported several times yet nothing has been done about. Not only is she hateful and rude to employees but to customers as well. As of today i heard from another asst who has been working at that store that Cxxxxx has no workers. The other ones she had all quit because they were tired of her bs. She really took advantage of not just myself but the other as well!

I worked at family dollar for 8 years as a store manager. I no longer work for this company. I'm glad I'm out. I just recently found this web site. I am not surprised at what i read. Allot of what I've read I can relate to . Just wanted to let people know this is not a good company to work for, if you are considering this company for employment, please don't. they will use you and discard you. This is the worst company I have ever worked for. no future in this company.

i sent my daughter to the local Family Dollar store, and i sent her with the last $20 i had, the cashier took the money and put in that she recieved a $5 dollar bill, there is NOTHING that has been done to rectify the problem. WHat do i do? i have to go without my change. They say that they counted her drawer and said one time that she was $2 off and the next time she was Even. that is impossible unless she was already short in her drawer. This is totally UNACCEPTABLE! i shop there basically on a daily basis. the gave her the corporate office number to call. i tried to call this number but as usual there is ONLY COMPUTER generated voices up there an NO WAY to actually talk to someone personally. i am so upset right now. What can i do to rectify this problem, they will NOT pull the cameras to view the evidence that she made this mistake! WHY NOT, what do they have to hide?

I WAS a frequent shopper at Family Dollar # 835, spending between $40 to $80/week. I had a rather full shopping cart -- pet food, snack food, candy, gum, etc, , last week. I was fourth in line at the only open register. The manager(?) and his entourage of workers were behind the other register; he could not avoid noticing that the line was backed up, yet he chose to ignore that fact. Finally, I pointed out to him that he SHOULD open another register. He told me that he was capable of managing HIS store. Of course, I retorted that apparently he was incapable, judging by the way he ignored us. I shall not go into the details of what ensured, except to say that I no longer feel welcome at this store. I might also add that usually the aisles are unkempt and often crowded w/ unopened mdse. Add to this the fact that very frequently, the store is out of daily items we wish to buy. Now! I have vented; the "ball" is in your court. Good luck.

False statement, false idenity, and harasshment by a empolyee

At family dollor store#1767 in fort worth tex

The Family Dollar located in Newark, Ohio on East Main st is always messy and dirty with stock sitting all over the store waiting to be put on the shelf. The manager is always walking around with the phone or standing there with his arms folded like he has no clue what needs to be done. I have been a long time customer of this store and now go clear out out of my way to go to the other two stores or just go to dollar general. The managers name at the East Main St store is Marshall and I have never seen this stor look like this until hge became manger there. The brand of cat food that I buy at family Dollar was not on the shelf for an entire month! I hope this matter will be looked into. someone just needs to stop in the store for an inspection with the manger even knowing. Hope it happens soon before the healthe dept has to become invloved.
Thank you for Your time,
a family dollar customer

Family dollar on mercer-columbus road in macon, georgia is very unprofessional. I shop in family dollar nearly everyday. And on this day the manager walk up to me and said please don’t do nothing crazy cause i can’t stay in this area. I say what you mean she say you know. I say what steal she say yeah. I told her don’t try me like that i am a grown woman and there is nothing in family dollar i can not pay for and i would appreciate if she get out my face. She said i am not trying to be rude its just that you have a big pocket book and i can not make you leave it at the counter and walked away with a nasty attitude. She liked to got her but slapped thank god i am mature. But family dollar need to train their staff correctly cause that can get someone hurt and because of that family dollar has lost my business.

Today 9/16/2013 I went into the Family Dollar store in Hemphill Tx. It was a disaster. You couldn't get down the isles. There were no buggies cause the employed has merchandise in all of them be cause it was there delivery day. And the blue carries were all over the store down isles and blocking isles so it was hard to shop. Then to make matters worse there were open empty boxes everywhere. Iv been doing business with this store for the last 10 years and in the last year it has really gone down. When I use to go in there I was always greeted and even on truck day the employees would ask if they could help find something or if I found everything I needed. Not anymore. The manager is always outside it on her phone and there's usually only one cashier. When you ask them to call for help, they look at you crazy and tell you the other ones there are busy. From now On I think I'll do my business at Dollar General or make the drive to Pineland to their Family Dollar.