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Family Go Karts

Family Go Karts review: Warranty yea right 41

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10:33 pm EST
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I purchased a Hemsuim HS250ST-6 ATV 250cc from Family go karts. I lasted 2 rides for my Son, It started Smoking. I contacted Jeff Becker the owner. Filled out the forms and sent Pictures of the enging problem in February 2009. I have sent more emails then any one could amagin. Attorney letter / Filed with the BBB in Minn. Nothing has even been done. I founfd out that Warranty Protect / Gloria McDonald would take care of the repairs. I contacted Her, Two month's go by, She finally talked with me. After taking it 38 miles my self to a shop She set up. It stayed their 54 days, They could not even get the head off the engine. I picked it up and brought it home. It has been in my way / In the garage ever sense. Jeff Becker is a LIER. He will not Help any one. Their sale's technech is Fraud. I will at some point in my near future take this C*** to Minn.and confront Him Personally, If I have to I will cut the darn junk up and leave it at His front door. Family Go Karts is a Dam Joke. I assure everone. DO NOT BUY THIS CHINESE JUNK.

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Laura Candelore
US
May 09, 2023 9:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bought a brand new go kart. Had to put together way more things then in the “video” to top it off the “brand new” battery does not work at all. After going back and forth with a “Jeff” he refuses to do good and send a new battery his response is that that’s not covered under warranty! Terrible customer service terrible business!

  1. Family Go Karts Contacts

  2. Family Go Karts phone numbers
    +1 (800) 250-5502
    +1 (800) 250-5502
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    +1 (320) 695-2899
    +1 (320) 695-2899
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  3. Family Go Karts emails
  4. Family Go Karts address
    316 W. Broadway, Browns Valley, Minnesota, 56219, United States
  5. Family Go Karts social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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Family Go Karts Category
Family Go Karts is ranked 54 among 81 companies in the Motorcycles and Scooters category