CB Online Shopping Fanatics Ridiculous return fees

Fanatics review: Ridiculous return fees

user2186727 of Aurora, US

Jan 29, 2021 6:02 pm EST

Verified customer

Resolved

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I have been shopping Fanatics for a few years now. I recently needed to make my first return with them and I was shocked when I saw they wanted to charge me $9.99+ tax for each return separately. I spent $30 total on both purchases so I would get back a measly $10. I won't make that mistake again. I plan to shop elsewhere from now on! I would love for Fanatics to explain to me why there return policy is so ridiculous. Most company are not trying to screw you like that. I will stick with Amazon at least my returns are free and they always have great customer service!

Desired outcome: some kind of response

Fanatics response

Feb 16, 2021 1:30 pm EST

Fanatics customer support contacts

Phone numbers

+1 (877) 833-7397

+1 (904) 685-7583

Address

8100 Nations Way, Jacksonville, FL, 32256, US

Website

www.fanatics.com

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I deeply apologize for any dissatisfaction regarding the order. Please provide the order ID and we will gladly check on this for you.

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The complaint has been investigated and resolved to the customer's satisfaction.

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Fanatics Contacts

Fanatics phone numbers

+1 (877) 833-7397
+1 (877) 833-7397

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Customer Service

+1 (904) 685-7583
+1 (904) 685-7583

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International

+1 (904) 899-8704
+1 (904) 899-8704

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Affiliate Marketing Associate

+1 (904) 899-4117
+1 (904) 899-4117

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Affiliate Coordinator

+1 (904) 271-4168
+1 (904) 271-4168

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Affiliate Manager

+1 (954) 846-5235
+1 (954) 846-5235

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Vp Licensing

+1 (855) 438-9701
+1 (855) 438-9701

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More phone numbers

Fanatics emails

customerfirst@fanatics.com

Fanatics address

8100 Nations Way, Jacksonville, Florida, 32256, United States

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Oct 30, 2024