Farmasi US
Reviews and Complaints

I gotta say, I'm a huge fan of Farmasius. I'm a total makeup addict, and I used to be all about Tarte and Benefit. But once I discovered Farmasius, I switched everything over. And let me tell you, I've tried almost everything they have to offer, and I've been super impressed with the quality.

One of the things that really sets Farmasius apart is that all their products are made to European Standards. And that's a big deal for me, because I want to know that what I'm putting on my face is safe and high-quality.

Now, I will say that customer service can be a bit hit or miss. Sometimes you get a really great representative who's super helpful and friendly. Other times, not so much. But overall, I've had more positive experiences than negative ones.

And the best part? The savings! Farmasius is way more affordable than a lot of other makeup brands out there. So if you're looking for high-quality makeup that won't break the bank, definitely give Farmasius a try.

I bought the mascara from Farmasius and I gotta say, I'm really diggin' it. I'm super sensitive to anything near my eyes, so I gotta be careful with what I put on my face. But this mascara is the real deal - it makes my lashes pop and I can wear it all day without any irritation. Michelle Martin is my go-to gal for all things Farmasius. She's super passionate and always ready to help if you got any questions. I'm definitely gonna be buying more of these products, no doubt about it.

I'm in my late 50s and I've always had oily skin. It's been a struggle to find makeup that stays on my face, especially foundation. I've been searching for the perfect foundation for the past two years, but my skin seems to be getting oilier as I age. It's frustrating because I thought my skin would be losing its oil by now, but that's not the case for me.

A few months ago, a friend of mine who used to sell Avon told me about Farmasi. I had never heard of it before, but apparently, it's been in Europe for years and has only been in the United States for a year and a half. My friend sent me a book and some samples, and I decided to give it a try.

I was blown away by the results! I couldn't believe that I had finally found makeup that stays on my oily skin. But that's not all - Farmasi has a wide range of products, including skin care, body care, toothpaste, and household cleaners. All of their products smell amazing, especially the foundations which have a light and pretty scent.

I was particularly impressed with the foot cream, which worked wonders on my dry feet. It's strange that my face and neck are so oily, but my feet are so dry. But Farmasi's foot cream did the trick!

I was so impressed with the company that I signed up to get a discount, and now I'm considering selling it myself. I think everyone needs to know about these amazing products. If you haven't tried Farmasi yet, you really should. Check out their website at www.farmasius.com/TAVIASLIFFE.

I reached out to customer service this morning, 10/23/24, and asked about an order and about my order sponsor being changed. My order sponsor messaged me last week and said she no longer wants any business dealings with me and my daughter in law and blocked all contact and communication. She told me to no longer contact her and I cannot when she blocked me. Not very professional. I sent in a complaint and also a message and she is still our sponsors. I have received no update and we would like to order but won’t as long as things remain the same. The customer service rep hung up on me. Again not very professional.

I returned 2 seperate orders to the company and claim to have not received the returns. I have tracking info. I returned 2 orders. they were sent back with the appropriate info needed to process the return and issue a refund. the company is claiming to have not received the orders. I have tracking info and also info from their post office of when they picked up the packages.

Here is the information that was sent to the company: The following orders have been returned and as of today, I have not received my refund: (RMA: 2315) Order Number: XXXXXX Order returned on 9/19 via FedEX XXXXX Signed and received on 9/27 $351.82 Refund Amount Order Number: XXXXXX Order returned on 9/19 via FedEx XXXXX Signed and received on 9/27 $598.56 Refund Amount I have filed a dispute claim with my credit card company.

After signing up as a beauty influence, I was never able to make contact with customer service.. I called and waited on hold several times. No answer. I originally placed an order after signing up and the wrong foundation was picked. Over the course of a couple of days I called both the influencer line and customer line. No body ever picked up the phone. I tried the local florida number and calls went straight to voicemail. It's almost like there is no live agent. I tried to chat and there is only a "bot" to communicate with. As of this message/complaint I've yet to talk to any customer service agent able to help me correct the issue.

I placed an order as a Beauty Influencer on 8/20 and the payment did not go through. I was trying to pay through Paypal for the order which is an authorized form of payment. The order got put into pending status when the order did not go through. However, the company started deducting the order total from my monthly commissions for two months in a row until the order was fully paid for. I have yet to receive the product or a refund for the order. The order was in the amount of $217.50. After multiple attempts to resolve the issue through their "customer service" online through a support ticket system and through telephone contact, the issue has never been resolved. Finally, I decided to contact them again via telephone again and spoke to a supervisor named Sam who was extremely rude and kept talking over top of me when I was trying to explain the issue. He kept telling me they didn't owe me anything and that I was in the wrong. Product_Or_Service: Cosmetics Order_Number: XXXXXX