FEATURE - All Things Good’s earns a 1.8-star rating from 32 reviews, showing that the majority of customers are dissatisfied with purchases.
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Poor business practices
I ordered my Nike Dunks a month ago and still don’t have them. They have a very slick business practice of “all sales are final”, so I can’t get a refund. I guess that I got to wait until my bank, pnc, gets off their [censored] and do something about it.
Also they have no phone number to talk to a live person. I don’t recommend Feature to anyone! Mess with them if you want. I just hope that you don’t get stuck like I am getting stuck!
Recommendation: Don’t deal with them.
SCAM !
This app is absolutely crap ! I ordered a pair of shoes over a month ago and they have still not shipped and they will not let me get a refund it’s a total scam and I am so mad I can not get my money back please do not use this app
CONVENIENT
really has a unique vibe to it every time i enter their store; and the app doesn’t disappoint, it’s always very clear to navigate products and enter draws which is very convenient for customers like me, they truly are a trustworthy company.
My Favorite Feature
I love this app! Beautiful but simple layout, seamless transactions, awesome content. I love the fairness of the draws- doesn’t allow bots to muscle out true sneaker enthusiasts. Great job Feature!- you are my favorite “feature” of the sneaker and apparel market!
Simply AMAZING
The day has finally came where I can shop all my favorite brands all in one app! Feature has been my favorite retailer for years now and I’m excited that they came out with an app to make shopping and entering sneaker raffles easier! S/O to the Wynn location for putting me on!
Improve Login
Love that Feature has finally come up with an app—but what’s the point in using it versus the mobile site if I have to log in EVERY single time I want to access/shop from it? It may seem minor to some, but I want to be able to shop and enter draws without the repeated keystrokes.
Feature app review
This is an excellent app the look and ease of use is wonderful. Feature has a great selection. Only thing I wish was different if you clicked on a raffle the app would remind you that you’re already entered . Only other thing that would make this app the best would be if I win Travis 6 raffle lol
Good
Pretty good. Feature itself is a great place to shop online. Good products. As far as app I wish it was not like the website version. Not that it’s bad, I just expected a little more with simplicity and functionality. Please add a way to save our credit card info and address info for easy check out and raffle entry.
Customer service
On a sale that they had I bought two shirts for like 20 dollars cheaper but on the store it said that I would arrive between 5-7 days that time passed and I didn’t receive my order so I tried to contact them and they didn’t answer or when they did they told me that they were going to check my order and never answered.
Feature is A+
Love this app and the ease of searching for products within it. I also like it for the releases/draw tab and how convenient and easy it is to submit my entry for releases that I hope to get. Have not run into any major glitches and the only thing I wish is that it would remind you which releases and raffles you have registered for
Could use a little work
The feature app is pretty cool But it’s rough around the edges it’s more like a link to the website so I personally feel like just going on their website from my browser versus using the app that pretty much links me right back to the website the website is a little more user-friendly easier to navigate the app is pretty much the same
Customer service
Their customer service was absolutely horrible. I u given any updates on my order so i tried to get in contact with them about it and got ignored 6 times. The only time i got a response was when they said they’d “look into my order” yet never asked for my order number. Completely lied to for nothing. Still haven’t received my order till this day.
Long response timing, extra long shipping data process
I ordered two pair of shoes over the app 12 days ago, the order is confirmed but today I haven’t got any shipping information, no response from customer service with this data (wrote them 3 times yet) responded once with excuses about they being busy about a recent sale event, no way to talk with somebody in charge to get an status or my order, impossible to cancel the order too.
By this point my hope is to call the attention of some manager who can get my product being shipped.
Gotta be Fakes
I’m livid right now! Just received in the mail some Jordan’s I purchased through this app and they look horrible! I was so excited to receive them to be immediately disappointed after opening the box. The sneakers look bad, like fakes honestly. I paid $150 including shipping and taxes which came to a total of $175. Being that I was unhappy I was going to put in a return ASAP but to no avail. These J’s couldn’t be returned for a store credit. I wish I could upload pics so ppl can see how horrible they look. The soles are uneven, there is glue all around the shoe, the leather is bent up. Also has dirt spots on them. I’m so angry right now. I want my money back! If I can’t have that at least give me a store credit please.
FEATURE - All Things Good Complaints 18
DONT BUY FROM HERE
THEY DONT SHIP OUT SHOES.
Horrible!
Horrible service they don’t give you your money back.
App not opening
Last couple days I keep getting notifications but the app won’t open
Is FEATURE - All Things Good Legit?
FEATURE - All Things Good earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
FEATURE - All Things Good has received 7 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for feature.com can be seen as a positive aspect for FEATURE - All Things Good as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of FEATURE - All Things Good's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Feature.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up FEATURE - All Things Good and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While FEATURE - All Things Good has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 18 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to FEATURE - All Things Good. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
SNEAKER DROP ISSUES
I NEVER WIN A RAFFLE RIDICULOUS IM STARTING TO THINK THIS IS A SCAM SITE
Scammers
It’s been weeks , nothing has shipped out & they won’t cancel the order.
Don’t waste your time
Garbage app. Let’s you order only to have your order canceled the following day
app slow and never win raffle anyways
Popped up and signed into the raffles on the Web a day before the app loaded up in release for me.
Bad customer service
Been waiting 2 weeks for an order to ship and nothing no one has responded to any of my emails horrible service
Poor experience
Lit rarely ever loads and when it does past the ‘Feature’ page you can’t search for anything because those won’t load either!
Nothing Ships
Almost an entire month and my order isnt even confirmed.. what a joke of a company. Took them 2 weeks just to respond saying nothing.
No wins ever
I’ve been using this app for two years and I still can’t win a shoe don’t know why I try and I still do hopefully one day I can write a good review
Scammers
scammers. I bought a essential T/S and shorts the T/S was too big and a ask for a refund and they didn’t give me my money back and also poor customer support and
Idrk
It’s ok but when u forget ur password and put ur email it doesn’t work I idk about it it’s kinda hard to use and out ur account in it I don’t put all my trust to it
Never win raffles
I have entered endless and endless raffles, I have not won not even one time, even if it’s a random raffle for a shoe that isn’t popular, nothing. Seems rigged in my opinion.
Just use the website
They never have all of the releases on the app, just some random ones. Sometimes they have “exclusive drops” but they’re just shoes that didn’t sell out from the website. Useless
No support
Place the order for some shoes through Apple Pay. No order confirmation and I tried to contact customer service they just have no way to get to me my purchase is pending I got a dispute it
Never updates raffle releases
App is a let down doesn’t update when raffles will happen I have to go through their website just to see what raffles are happening. Missed out on many great pairs I’ll stick to champs,SNS, dicks and many more.
Not that great of an app
In app I’m prompted with a small window suggesting I use the app that I’m already in. What's that about?! Mobile experience is much better just going to the website, in my experience, and that’ll be my method of use ♂️
About FEATURE - All Things Good
At FEATURE - All Things Good, customers can find everything from clothing and accessories to home decor and tech gadgets. The company has a team of experienced buyers who carefully curate the product selection to ensure that only the best products are offered to customers. This means that customers can trust that they are getting high-quality products that are both stylish and functional.
One of the things that sets FEATURE - All Things Good apart from other online retailers is its commitment to sustainability. The company is dedicated to reducing its environmental impact by using eco-friendly packaging materials and partnering with brands that prioritize sustainability. This means that customers can feel good about their purchases knowing that they are supporting a company that cares about the planet.
In addition to its commitment to sustainability, FEATURE - All Things Good is also dedicated to giving back to the community. The company regularly partners with non-profit organizations to donate a portion of its profits to support important causes. This means that customers can feel good about their purchases knowing that they are supporting a company that is making a positive impact in the world.
Overall, FEATURE - All Things Good is a top-notch online retailer that offers a wide range of high-quality products, exceptional customer service, and a commitment to sustainability and giving back to the community. Whether you're looking for clothing, accessories, home decor, or tech gadgets, FEATURE - All Things Good has something for everyone.
Overview of FEATURE - All Things Good complaint handling
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FEATURE - All Things Good Contacts
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FEATURE - All Things Good emailsinfo@feature.com99%Confidence score: 99%Supportresumes@feature.com98%Confidence score: 98%Hrmarissa@feature.com97%Confidence score: 97%support@feature.com96%Confidence score: 96%Support
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FEATURE - All Things Good social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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