Federal Communications Commission
Reviews and Complaints

Man, let me tell you about my experience with the Federal Communications Commission (fcc.gov). So, I had this issue with Entouch Wireless holding my number hostage, and I reached out to the FCC for help. Now, here's where things get frustrating.

I spoke to a supervisor from the FCC, and they straight up told me that if I wanted them to put a stop to this madness, I had to cough up a whopping $540.00. Can you believe that? I mean, seriously, what kind of solution is that? It's a damn shame, I tell you.

Now, I understand that the FCC has its rules and regulations, but come on, man. I thought they were supposed to protect consumers like me. Instead, they're asking me to pay a hefty sum just to get my number back from those clutches of Entouch Wireless. It's like they're holding my number hostage themselves!

I gotta say, I'm pretty disappointed with the way the FCC handled my situation. I expected better from them, you know? I thought they would have my back and fight for my rights as a consumer. But no, they're just asking for more money.

Look, I get it, mistakes happen, and sometimes there are misunderstandings. But this is just plain ridiculous. I shouldn't have to pay a dime to get my number released from Entouch Wireless. It's my number, for crying out loud!

So, yeah, I'm not too thrilled with the FCC right now. They need to step up their game and actually help people instead of demanding money. It's a shame, really. I hope they realize the error of their ways and start prioritizing the needs of consumers like me.

I gotta say, the Federal Communications Commission (fcc.gov) website is a real pain in the neck. Seriously, good luck trying to navigate through it without losing your mind. It's like they purposely designed it to be as frustrating as possible.

First off, let's talk about their customer service. If you ever need to give them a call, be prepared to wait for what feels like an eternity. And when you finally do get through to someone, their help is about as useful as a broken pencil. It's just bad, man.

But the real nightmare begins when you try to do something simple like renewing your license. I mean, come on, it shouldn't take a lifetime to complete a basic task like that. But on this godforsaken website, it does. I swear, every time one of my vessel licenses is about to expire, I can feel the dread creeping in because I know I'll have to deal with this abomination of a website.

Honestly, I don't know what the folks at the FCC were thinking when they created this mess. It's like they wanted to torture us poor souls who just want to get things done quickly and efficiently. I wouldn't wish this website on my worst enemy.

So yeah, if you're thinking about visiting fcc.gov, I suggest you think twice. It's a hot mess, my friend. Save yourself the headache and find another way to get the information or assistance you need. Trust me, you'll thank me later.

I had a major issue with a phone company that ended up losing not one, but two numbers that I had transferred to them. The whole mess happened because of a new representative, or so I was told by a supervisor. Can you believe it? They had the audacity to inform me that there was absolutely no way I could retrieve my precious numbers, and all they could offer was a half-hearted apology for their blunder. Can you imagine the nerve?

Let me tell you, those numbers meant the world to me and my husband. We had held onto them for a whopping 25 years! They were like a part of our identity, you know? So, after a month of tirelessly calling the phone company and being subjected to countless delays, I finally decided to take matters into my own hands. I marched straight to the Federal Communications Commission, or the FCC as they're commonly known, and lodged a complaint. Boy, am I glad I did!

The FCC, bless their hearts, stepped in and worked their magic. They managed to persuade the phone company to retrieve my beloved numbers. Can you believe it? I was over the moon! Without wasting any time, I swiftly transferred those numbers to a much better wireless service. And let me tell you, it was like a breath of fresh air. The FCC truly came to our rescue, and we couldn't be more grateful.

I mean, seriously, we were lost without those numbers that had been a part of our lives for so long. It was like losing a piece of ourselves. But thanks to the Federal Communications Commission, we were able to reclaim what was rightfully ours. They deserve all the praise in the world for resolving this issue. Thank you, FCC, from the bottom of our hearts. You guys absolutely rock!

After enduring a grueling five months of fruitless attempts to secure a fully functional paid internet connection, my frustration reached its peak. However, my perception of the situation drastically changed once I became aware of the Federal Communications Commission (FCC) and decided to reach out to them. To my surprise, the manager of the internet company promptly contacted me, and we swiftly arranged a date for the much-needed repairs. True to their word, the technicians and contractors arrived punctually, and the repairs were completed with remarkable speed. It begs the question, why couldn't they have accomplished this in a mere week instead of dragging it out for five long months?

The significance of the FCC in today's consumer landscape cannot be overstated. Every company requires an overseeing institution that can effectively mediate between them and their customers. However, what is even more crucial is that consumers themselves are aware of the existence and efficacy of the FCC. Many individuals may not fully grasp the gravity of this institution and the vital role it plays in safeguarding their rights.

Consider the countless consumers across the nation who are currently grappling with communication companies. They find themselves entangled in frustrating situations, desperately seeking resolution. It is in these moments that the FCC's presence becomes indispensable. By providing a platform for consumers to voice their concerns and ensuring that companies are held accountable for their actions, the FCC serves as a beacon of hope for those who feel powerless in the face of corporate giants.

I fervently hope that the FCC garners the recognition it deserves and receives unwavering support to continue its invaluable service for years to come. The impact they have had on my own experience is immeasurable, and I am eternally grateful for their intervention.

The Federal Communications Commission (FCC) is an agency that deals with communication complaints. Many of these complaints are related to issues with cable providers or the annoyance of receiving numerous unwanted phone calls. However, the recent redesign of their website is in need of another redesign. It either lacks sufficient options or demands excessive details. Another significant problem is their careless evaluation of responses from large telecommunication companies, resulting in evasive and incomplete complaint responses. Unfortunately, due to these issues, filing rebuttals becomes a futile exercise.

The root of the problem lies in a combination of politics, an overwhelming number of complaints, and a shortage of manpower to handle the workload. Attempting to coordinate a complaint with a state Public Utility Commission, which would ensure more accountability and stronger evidence, proves to be an impossible task.

Let's take filing a phone complaint as an example. The available options are quite limited. It would be helpful to have an "other" category under "Phone Issues" since many complaints involve nuisance calls where no one responds when the call is answered. This forces individuals to manipulate the facts just to initiate a complaint. This becomes a nightmare because every question they ask must be answered, even though some should be optional.

So, how can we encourage the FCC to improve its performance? Firstly, we should contact them and provide feedback. Secondly, they seem to have a close relationship with the powerful telecommunication giants, which hinders their ability to take effective action. Lastly, it is crucial for these companies to take responsibility for countering robocalls and similar issues by adopting more advanced technology, which falls within their domain of expertise. Companies should be obligated to display their caller ID with the ability to call back, or else face substantial fines (up to $10,000). Numerous companies are leasing local numbers and making calls from different parts of the country, making it difficult for victims to seek compensation when they fall victim to scams. Additionally, customers should have the option to opt out of all political fundraising and similar types of calls. The use of fake caller IDs (phishing) poses a threat and contributes to identity theft, which is a serious concern.