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1.0 4 Complaints
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FilipinoCupid Complaints 4

ComplaintsBoard
J
5:04 pm EST

FilipinoCupid falsely banned for life

I had been a paying customer for almost a year with this site. A few days before my expiry date I tried to log in and it said I had been permanently banned with no explanation. I had lost a lot of my coeso I wrote to them twice asking why.
They responded with my profile was not up to their expectations.
What I wrote on my profile was no ladyboys and no prostitutes please. I broke no rules and never write bad messages. I do not know why I was banned but I only want to get into my profile to get my contacts back or see the person responsible for this fired as it it obvious that it is a descrimination

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ComplaintsBoard
R
7:39 pm EDT

FilipinoCupid payment

On the 29 Oct 2019, I had purchased the premium package, which I was assuming I had the option of monthly at $11.67 or 149.99 for a year. I was wrong and then I had to go through the emotion of almost being scammed by a fillipina sob story. My name is Ronald Cummings and my phone #[protected]. I need a phone call as promply as possible to get this resolved.

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Update by Ronald Cummings
Oct 31, 2019 7:40 pm EDT

https://hangouts.google.com/call/DsyJoXnIHH8qMBc7JUgEAEEE

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A
8:34 am EDT

FilipinoCupid Don't join this dating site!

There are no real people on Filipinocupid and I can assure you that 95% of female are fake. I am extremely disappointed that I wasted my time and money and that I did not read the reviews.
The worst part is that I can't cancel my account. I can't do that myself and I need their help and here comes another problem - I can't reach anyone from Filipinocupid support! They don't reply and I don't know what to do. I checked the reviews and realized that I was not the only one who had this problem. Don't join this dating site!

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C
C
CupidMedia Team
KE
Jun 21, 2019 5:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Aaron,
We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. Kindly help us in reporting any suspicious profiles by submitting a ‘report abuse’ form or contacting us at www.filipinocupid.com/en/help/helpdesk

Is FilipinoCupid Legit?

FilipinoCupid earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds FilipinoCupid to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, FilipinoCupid is known for their high standards and safety. If you're thinking about dealing with FilipinoCupid, it's wise to check how they handle complaints.

We found clear and detailed contact information for FilipinoCupid. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for filipinocupid.com can be seen as a positive aspect for FilipinoCupid as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of FilipinoCupid's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Filipinocupid.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Filipinocupid.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up FilipinoCupid and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • If you purchased a website from FilipinoCupid that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
ComplaintsBoard
S
12:39 pm EDT

FilipinoCupid Bogus charges and impossible to stop these jerks

I never used the website www.filipinocupid.com, but two weeks ago these jerks started to take money from me. I have no idea for what, but they continued to charge me and took larger sums than they did before. I tried to reach them, but they ignored me. I cancelled my card already, but I wanted to return the stolen money. I wonder if there are people, who can help. Maybe someone can advise me something. Please, share this info and post comments.

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W
W
Word81
US
Feb 28, 2012 7:01 pm EST

I met a guy on Filipinocupid.com and we dated online for a while. All his words were very convincing and I have really fallen in love with him. He scammed me for $6000 and only after sending him money I realized that it was all fake from the beginning. Don’t use websites like that.

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Overview of FilipinoCupid complaint handling

FilipinoCupid reviews first appeared on Complaints Board on Oct 27, 2014. The latest review falsely banned for life was posted on Dec 18, 2019. FilipinoCupid has an average consumer rating of 1 stars from 4 reviews. FilipinoCupid has resolved 0 complaints.
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  1. FilipinoCupid Contacts

  2. FilipinoCupid phone numbers
    +61 755 711 181
    +61 755 711 181
    Click up if you have successfully reached FilipinoCupid by calling +61 755 711 181 phone number 5 5 users reported that they have successfully reached FilipinoCupid by calling +61 755 711 181 phone number Click down if you have unsuccessfully reached FilipinoCupid by calling +61 755 711 181 phone number 0 0 users reported that they have UNsuccessfully reached FilipinoCupid by calling +61 755 711 181 phone number
  3. FilipinoCupid emails
  4. FilipinoCupid address
    Level 5 2502 / 5 Lawson Street, Southport, Queensland, 4215, Australia
  5. FilipinoCupid social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
FilipinoCupid Category
FilipinoCupid is ranked 15 among 148 companies in the Dating Services category

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