Menu
For Business Write a review File a complaint
FlatMates.com.au Customer Service Phone, Email, Contacts

FlatMates.com.au
Reviews and Complaints

www.flatmates.com.au

Learn how the rating is calculated

1.0 9 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

FlatMates.com.au Reviews 10

ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

FlatMates.com.au FlatMates.com.au Review: No Refunds, Fake Profiles, and Money Grabbing Tactics

I recently tried out FlatMates.com.au and I have to say, I was not impressed. One thing that really bothered me is that they don't offer any refunds, only extensions. This means that if you're not happy with the service, tough luck, you're stuck with it.

But that's not the worst part. It seems like this website is all about grabbing your money. I noticed that they use fake profiles to try and lure customers into paying and upgrading their membership. It's really disappointing to see a company resort to such tactics.

I would strongly advise against wasting your money on this website. There are plenty of other options out there that offer better service and don't try to trick you into spending more. Save yourself the hassle and look elsewhere for your flatmate needs.

Read full review of FlatMates.com.au
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

FlatMates.com.au Disappointing Experience: Lack of Responses and Flaky Appointments

I gotta say, I ain't too thrilled 'bout this website, mate! Been shootin' out messages left and right, but only got two replies! Can ya believe it? And to top it off, folks be makin' appointments and then flakin' on 'em! I reckon there's a whole bunch of people out there who ain't got no manners whatsoever! It's a real shame, I tell ya.

Read full review of FlatMates.com.au
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

FlatMates.com.au Avoid FlatMates.com.au: A Warning Against Potential Harm and Fraud

I highly recommend steering clear of FlatMates.com.au. It's best to avoid this website altogether to prevent any potential harm or falling victim to fraudulent activities. There are plenty of other options available for finding a room or renting one out, such as local advertisements, online marketplaces, and platforms like Gumtree. It's better to explore these alternatives instead of risking any unpleasant experiences with FlatMates.com.au.

Read full review of FlatMates.com.au
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

FlatMates.com.au Negative Experience with FlatMates.com.au: Beware of Bond and Rent Issues with Flatmate in Bendigo

I wouldn't recommend using FlatMates.com.au. I had a really bad experience with my flatmate, Nicole Lusk, in Bendigo. I trusted her with my bond and rent in advance, but she ended up refusing to give it back to me. She claimed that I left my room dirty even though I had vacuumed and cleaned it. On top of that, she was extremely picky about cleaning and wouldn't let me use the stove. It was a frustrating and disappointing situation. So, my advice is to steer clear of this service and avoid any potential headaches.

Read full review of FlatMates.com.au
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

FlatMates.com.au Disappointing Website Administration: Lack of Safety Measures and Attracts Shady Characters

I am extremely disappointed with the administration of this website, it feels like it's being managed by inexperienced individuals who have no concern for the safety and security of its users. I've come across numerous instances of fraud and identity theft, which is quite concerning. The website seems to attract a lot of shady characters, making it very sketchy. Needless to say, I won't be using it again.

Read full review of FlatMates.com.au
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

FlatMates.com.au Questionable Inclusivity and Lack of Support for Religious Beliefs: My Disappointing Experience with FlatMates.com.au

I recently had an experience with FlatMates.com.au that left me feeling quite disappointed. You see, they have this logo on their site that features a 'gay rainbow', which goes against my religious beliefs. I kindly informed them about my concerns, but instead of addressing them, they decided to ban my account. This incident has made me question their inclusivity and support for people of different religious backgrounds.

In my opinion, I cannot recommend this website to others because it seems to prioritize the acceptance of the LGBTQ+ community over respecting the religious beliefs of its users. It's disheartening to see a platform that claims to bring people together in shared living spaces not valuing the diversity of its users.

Furthermore, I have come to believe that FlatMates.com.au does not fully support the concept of free speech. By banning my account simply for expressing my religious beliefs, it seems that they are limiting the freedom of expression on their platform. This raises concerns about the level of openness and acceptance they truly promote.

I must say, it is quite disappointing to discover that a website I initially thought would be a helpful resource for finding roommates is actually run by what appears to be a hate group. This revelation has left me questioning the integrity and values of FlatMates.com.au.

In conclusion, I would caution anyone considering using this website to be aware of its potential lack of support for religious individuals and its questionable stance on free speech. It's important to find a platform that respects and values all users, regardless of their religious beliefs or sexual orientation.

Read full review of FlatMates.com.au
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

FlatMates.com.au FlatMates.com.au: A Shady Website Taking Advantage of Flat Hunters

I gotta say, FlatMates.com.au ain't exactly my cup of tea. I mean, seriously, if I could give them zero stars, I would. They don't seem to give a hoot about folks who don't cough up the dough for their fancy premium membership. Let me tell ya, they deactivated my ad quicker than a kangaroo hops, and they didn't even have the decency to shoot me a message about it. Talk about rude!

Now, here's the kicker. I was gettin' some decent action on Gumtree and Facebook, but this website? Nada. Zilch. It's like my ad was lost in the Outback or somethin'. I was left scratchin' my head, wonderin' what the heck was goin' on.

And get this, they're sneaky little devils too. They use these bots, or fake profiles as they call 'em, to try and lure you into splurgin' on that premium membership. It's like they're playin' a game of hide and seek, but instead of findin' a friend, you're just findin' a bunch of phony baloney profiles. Not cool, FlatMates.com.au, not cool at all.

Honestly, someone needs to report these guys pronto. They're takin' advantage of folks who just wanna find a decent place to call home. It's downright shady if you ask me. So, if you're lookin' for a reliable and honest website to find a flatmate, I'd steer clear of this one. Trust me, you'll save yourself a whole lotta headache and heartache.

Read full review of FlatMates.com.au
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

FlatMates.com.au Review: Disappointing Experience with FlatMates.com.au - Limited Response, Incorrect Contact Details, and Lack of New Profiles

I recently decided to find a tenant for a room I had available and thought I would give FlatMates.com.au a try. I placed an advert on the site, hoping to attract some potential renters. However, I quickly ran into a few issues.

Firstly, I discovered that you can't contact the newer profiles on the site unless you have a paid account. This was a bit frustrating as I was hoping to reach out to a wider pool of potential tenants. Eventually, I decided to go ahead and pay for the service, thinking it would be worth it.

Unfortunately, I found that the paid service was not very helpful. I didn't receive much response to my advert, and even when I did, I often found that the contact details provided were incorrect. This made it difficult to connect with interested individuals and wasted a lot of my time.

Another issue I encountered was the lack of new profiles on the site. It seemed like I kept seeing the same people over and over again. If FlatMates.com.au claims to have a large user base, they should be able to offer some guarantees that you will find a tenant through their site. Perhaps they could even offer a refund if you don't have any success.

To be honest, I had better luck finding potential tenants through platforms like Gumtree and Facebook. It was a waste of both my time and money to use FlatMates.com.au, as I didn't see any results.

I am currently finishing up my first month on their extended policy, but it's not very useful if there aren't any proper matches available. FlatMates.com.au needs to step up their game and improve their services.

Read full review of FlatMates.com.au
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

FlatMates.com.au Frustrating Experience with Glitchy Website and Poor Response from Advertisers

Every time ya log into the website, it sends ya a code to verify yer apple account. Ya gotta enter the code heaps of times just to get access to the website, and it usually takes a few tries to actually get in. The site is all glitchy, mate. If ya accidentally click the wrong thing, it erases everythin' ya wrote. It's a real pain in the backside, I tell ya. I'm so spewin' that I had to fork out cash just to be able to chat with people.

I reckon they should make the house advertisers pay instead of the poor folks lookin' for a place. The only reason I coughed up the dough is 'cause I was desperate for a roof over me head, but no one even offered me a place. It's a bloody waste of time, if ya ask me.

I messaged 27 people, mate. I've got 10 years' worth of rent ledgers showin' that I always paid on time. I made sure to mention that on me profile, but out of those 27 people, only 7 bothered to reply. And let me tell ya, one of 'em had the audacity to ask me to text 'em for the address. Instead of them payin' to get me phone number, they made me pay to get theirs. And when I finally rocked up, the ad was a load of baloney. It said $280, but the guy had the nerve to ask for $320.

As if that wasn't bad enough, two other people offered me the most ridiculous things I've ever seen. I couldn't believe me eyes. And the other four said I wasn't a suitable match. Can ya believe it? To top it all off, most of the replies were downright rude, and a bunch of the ads had false information.

I had the guts to ask for a refund, but they flat out refused. Can ya believe the nerve? It's a real disappointment, I tell ya.

Read full review of FlatMates.com.au
Hide full review

FlatMates.com.au Complaints 1

ComplaintsBoard
T
3:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

FlatMates.com.au Struggles with Payment and Jargon, but Decent Selection of Listings

I gotta say, I've been using FlatMates.com.au for a while now, and I gotta admit, it's been a bit of a struggle. I mean, I've got the latest browser for my operating system, you know? But every time I try to pay for an upgrade, it just keeps rejecting my CVC. Like, what's up with that?

I've been trying to give them my hard-earned cash to get that sweet upgrade, but it's like they don't want it or something. I mean, come on, FlatMates.com.au, I'm trying to give you my money here! Can't you make it a bit easier for a regular person like me?

And let's not even get started on the whole process. It's like they expect me to be some kind of tech genius or something. I just want to upgrade my account, you know? But it's like they're speaking a whole different language with all these fancy terms and stuff. Can't they just make it simple and straightforward?

But hey, I'm not gonna let a few hiccups get in the way of finding a flatmate. I mean, that's why I'm here in the first place, right? So despite all the frustrations, I gotta admit, FlatMates.com.au does have a decent selection of listings. I've come across some pretty cool options that could potentially be my future flatmate. And that's what matters, right?

So yeah, FlatMates.com.au, you may have some issues with your payment system and all that fancy jargon, but at the end of the day, you're still helping me find a flatmate. And for that, I gotta give you some credit. Just please, for the love of all things simple, fix those payment hiccups, will ya?

Read full review of FlatMates.com.au
Hide full review

Is FlatMates.com.au Legit?

FlatMates.com.au earns a trustworthiness rating of 71%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests FlatMates.com.au is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with FlatMates.com.au, take the time to review customer feedback and the approach to resolving complaints.

Flatmates.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to FlatMates.com.au. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

About FlatMates.com.au

Flatmates.com.au is a highly reputable and widely used online platform that connects individuals in Australia who are seeking shared accommodation. With a strong presence in the Australian rental market, Flatmates.com.au has established itself as a reliable and effective resource for finding suitable flatmates and rental properties.

One of the key strengths of Flatmates.com.au is its user-friendly interface, which allows users to easily navigate through the website and search for their desired accommodation. The platform offers a comprehensive search feature that enables users to filter their search based on location, budget, and other specific preferences. This ensures that individuals can find the most suitable options that align with their needs and requirements.

Flatmates.com.au also provides a secure and trustworthy environment for users to connect with potential flatmates. The platform implements a robust verification process, including ID checks and social media verification, to ensure the authenticity of user profiles. This helps to establish a sense of trust and reliability among users, making it easier to find compatible flatmates.

Furthermore, Flatmates.com.au offers a range of additional features and resources to enhance the user experience. These include detailed property listings with high-quality images, comprehensive descriptions, and the ability to save favorite listings for future reference. The platform also provides a messaging system that allows users to communicate directly with potential flatmates, facilitating seamless communication and negotiation.

Flatmates.com.au has a large and diverse user base, making it easier for individuals to find compatible flatmates from various backgrounds and lifestyles. Whether someone is a student, professional, or simply looking for a temporary living arrangement, Flatmates.com.au caters to a wide range of accommodation needs.

In summary, Flatmates.com.au is a trusted and reliable platform that offers a seamless and efficient way for individuals in Australia to find shared accommodation. With its user-friendly interface, secure verification process, and extensive range of features, Flatmates.com.au has become a go-to resource for those seeking flatmates and rental properties.

Overview of FlatMates.com.au complaint handling

FlatMates.com.au reviews first appeared on Complaints Board on Aug 9, 2023. The latest review FlatMates.com.au Review: No Refunds, Fake Profiles, and Money Grabbing Tactics was posted on Aug 9, 2023. FlatMates.com.au has an average consumer rating of 1 stars from 10 reviews. FlatMates.com.au has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.2
5448 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. FlatMates.com.au Contacts

  2. FlatMates.com.au emails
  3. FlatMates.com.au social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
FlatMates.com.au Category
FlatMates.com.au is ranked 13 among 124 companies in the Apartments Rentals category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.