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Flexport
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4.7 6 Reviews
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Flexport Reviews 6

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Flexport Empowering Businesses to Ship Anywhere, Sell Everywhere, and Grow Faster

Flexport is a game changer for small to mid-size businesses looking to streamline their supply chain operations. With a personalized dashboard and a dedicated team, Flexport provides full visibility and transparency from quote request to delivery to invoicing. Say goodbye to the days of juggling multiple freight forwarders - Flexport simplifies the entire process, allowing you to focus on growing your business. Their Flexcap service is especially beneficial for businesses managing cash flow timing challenges. Give Flexport a call today and watch your customers thank you for the seamless shipping experience!

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Flexport We start working with Flexport in early 2019 and have had amazing results with the 50+ containers we have shipped from China to the US

We start working with Flexport in early 2019 and have had amazing results with the 50+ containers we have shipped from China to the US. The systems and information available through their web portal is amazing and allows us to track all of our shipments and maintain a central location for shipping documents. The Flexport Team has been unbelievable responsive and supportive. The way their team structure works makes us feel like we have a dedicated team working on our transactions. I highly recommend Flexport!

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Flexport We had a big problem with our old freight forwarder and then this person from Flexport contacted us

We had a big problem with our old freight forwarder and then this person from Flexport contacted us. We liked what they said and had a call where they explained more about Flexport. We decided to give them a try. We really like Flexport. We like that we can track our shipments from start to finish. If there are any delays, they let us know right away. We also found that the prices are cheaper with Flexport. Everyone we've dealt with has been really nice and helpful. In the past year, we've moved all our freight forwarding to Flexport. Our accounting team also likes Flexport. They can easily get documents from the website and make payments online.

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  1. Pros
    1. Real-time shipment tracking
    2. Integrated customs brokerage
    3. Data-driven logistics insights
    4. Global freight network access
    5. User-friendly digital platform
  1. Cons
    1. Limited physical presence
    2. High dependency on technology
    3. Intense market competition
    4. Relatively young market player
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Flexport We shipped the first and second tester stock shipment, thru Flexport in late 2019, and early 2020

We shipped the first and second tester stock shipment, thru Flexport in late 2019, and early 2020. On both occasions Flexport were open and communicative about what stage the stock was at, and what the next steps are. The different people handing the different stages were very helpful, courteous, and very professional. We were left in no doubt as to a) what the costs were b) where the stock was c) what stage it was at d) when it was expected to arrive. The dashboard is a powerful communication tool. The staff were excellent, timely and expert in their approach and communication. We could not have wished for a more seamless freighting experience. We can only hope as Flexport grows, it manages to keep all of these important aspects together. If it does manage it, there will be a growing group of customers seeking to repeatedly use Flexport for all their shipping needs. A hearty thank you to all staff involved with the processing of our stock from Shanghai to the US on both occasions. We look forward to engaging you again!

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Flexport Flexport has helped our freight optimization plans immensely over the years

Flexport has helped our freight optimization plans immensely over the years. Their platform sells itself, and it has made my job so much easier. They've been able to keep up with our growth as well their own rapid growth and we have grown a lot together since we partnered together. Their rates are competitive and may be a little higher than others at times, but the quality of service and trust is always there. I work extremely close with our accounts team here out their SF office as well as our Flexport accounts teams in Shenzhen. Their attention to detail is always there. They've made an effort to get to know our partners in Asia and they've made an effort to understand our products and the service we expect and need. Being in the Promotional Products industry, almost everything is time sensitive and Flexport has really worked with us on countless special projects for some big and important events. Seamless, professional, and always delivered on time. I enjoy working with them and cannot wait to see them continue to pave the way for changing the face of global trade.

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Flexport I've been using Flexport since 2018

I've been using Flexport since 2018. Started out shipping one container a month (Poland to the US). We are still with Flexport and are now shipping 1-3 containers a week. Its not only the extraordinary customer service provided per shipment, I am also able to use my Flexport teams knowledge when it comes to customs etc. We are a high-growth startup and shipping a lot around the world - launching new products on a monthly basis. As soon as I am in doubt, I always turn to Flexport and they are able to provide me back with proper and reliable information within 24 hours. Examples: First time shipping from EU to Canada, 4 pcs 40-ft HC containers, door-to-door - hassle free. Flexport helped us through the full process and made a customer very happy. Shipping DDP to Israel. Even when we stumbled upon problems at arrival, Flexport acted fast and solved the issues. Traditional freight forwarding companies are slow and do not adapt fast enough to its surrounding environment. As a fast growing company, we need a partner who can assist with quick turnarounds. This is where Flexport excels vs. traditional FF companies.

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Is Flexport Legit?

Flexport earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Flexport stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Flexport's reputation as a trustworthy leader in their field. Customers can rely on Flexport's services, assured they're dealing with a highly reputable and fully legitimate company.

Flexport has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for flexport.com can be seen as a positive aspect for Flexport as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Flexport's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Flexport.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Flexport.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Flexport and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Flexport

Screenshot Flexport
Flexport is a leading global freight forwarding and customs brokerage company that is revolutionizing the logistics industry. Established in 2013, Flexport has quickly emerged as a trusted partner for businesses of all sizes, offering a comprehensive suite of services to streamline the complex process of international shipping.

With its innovative technology platform, Flexport provides end-to-end visibility and control over the entire supply chain, enabling businesses to efficiently manage their global logistics operations. The company's advanced software allows customers to track shipments in real-time, access critical data, and make informed decisions to optimize their supply chain performance.

Flexport's team of experienced logistics professionals is dedicated to providing exceptional customer service and support. They work closely with clients to understand their unique shipping requirements and develop tailored solutions that meet their specific needs. Whether it's managing customs compliance, coordinating transportation, or navigating regulatory complexities, Flexport's experts ensure a seamless and hassle-free shipping experience.

One of Flexport's key differentiators is its commitment to transparency. The company believes in providing full visibility into the entire shipping process, empowering customers with the information they need to make informed decisions. From pricing and routing options to documentation and regulatory compliance, Flexport ensures that its clients have complete visibility and control over their shipments.

Flexport's global network of partners and carriers enables it to offer competitive rates and reliable services across a wide range of trade lanes. By leveraging its extensive network, the company can negotiate favorable rates and secure capacity even during peak shipping seasons, ensuring that customers can meet their delivery deadlines without compromising on cost or quality.

In addition to its core freight forwarding and customs brokerage services, Flexport also offers value-added solutions such as warehousing, distribution, and fulfillment. This comprehensive approach allows businesses to consolidate their logistics operations under one roof, simplifying their supply chain management and reducing costs.

Overall, Flexport is revolutionizing the logistics industry by combining cutting-edge technology, exceptional customer service, and a commitment to transparency. With its comprehensive suite of services and global network, Flexport is empowering businesses to navigate the complexities of international shipping with ease and efficiency.
How to file a complaint about Flexport?

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3. Writing the Title:
- Summarize the main issue with Flexport in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Flexport. Include key areas of concern, relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

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  1. Flexport Contacts

  2. Flexport phone numbers
    +1 (415) 231-5252
    +1 (415) 231-5252
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    +1 (415) 497-2603
    +1 (415) 497-2603
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    Supply Chain
  3. Flexport emails
  4. Flexport social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
Flexport Category
Flexport is ranked 2 among 89 companies in the Shipping and Logistics category

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