Menu
For Business Write a review File a complaint
FlowerAura Customer Service Phone, Email, Contacts

FlowerAura
Reviews and Complaints

www.floweraura.com

Learn how the rating is calculated

1.2 10 Reviews 30 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

FlowerAura Complaints 30

ComplaintsBoard
M
5:12 am EDT

FlowerAura Did not deliver on time!

I have ordered a cake and some roses for my wife. It was supposed to be a surprise. Order did not arrive on time, but when I made my order I spoke to one of their reps and they promised to deliver on time. It took them 2 extra hours to deliver my order and I was very disappointed when I saw the cake! It was already melting and looked terrible. Flowers were not fresh. Do not use FlowerAura! Just a waste of money!

Read full review of FlowerAura
Hide full review
ComplaintsBoard
M
2:25 am EDT

FlowerAura Liars!

FlowerAura is very bad company, better stay away from it! I have purchased some flowers and cake from them, and everything I received was terrible! I paid huge money and everything I ordered was supposed to be birthday presents for my mother. They delivered on time, but flowers were not fresh and cake was squeezed. I contacted them immediately and asked for a replacement, and they said ok. I've waited and waited, but nothing arrived. So I called them again and they said that I provided the wrong address and that the delivery boy could not find my house! Absolutely ridiculous! They did deliver faulty products and when I asked for a replacement they said that my address was wrong! Scammers!

Read full review of FlowerAura
Hide full review
ComplaintsBoard
R
6:17 am EST

FlowerAura Worst service ever

I ordered some flowers for February 14. I received a message from FlowerAura that my order was confirmed for the same day delivery, but unfortunately flowers never showed up! I contacted customer service and they claimed that flower were delivered on time. My order was actually delivered to the neighbors house and was their mistake. They are taking online orders and cannot deliver anything on time and at the right place. How unprofessional!

Read full review of FlowerAura
Hide full review
ComplaintsBoard
R
7:01 am EST

FlowerAura I didn't get my flowers and customer services ignored my messages

I wanted to surprise my girlfriend and ordered the flowers for ST. Valentine’s Day from www.floweraura.com. The company confirmed the order and informed that the delivery would be on 14th of February around 1 p.m. We waited for the whole day and no one delivered the flowers. I emailed the customer services afterwards and hoped to get any news, but the customer services didn’t work at all. I don’t recommend this website.

Read full review of FlowerAura
Hide full review
ComplaintsBoard
M
4:03 am EST

FlowerAura Spoiled my anniversary!

I ordered some flowers from FlowerAura and contacted customer service. I said that I need those flowers at particular time and their rep assured me that everything will be fine. Well, they never deliver my flowers on time and that is not the worst part! Those thieves never delivered anything and I have no idea where my order is! They spoiled my special day! Don't fall for their cheap prices and good looking website. They are absolutely unprofessional liars! When I contacted them they said that I never ordered anything! I want to let people know how horrible they are, so I will leave negative reviews everywhere I can! FlowerAura, you'll pay for what you've done!

Read full review of FlowerAura and 1 comment
Hide full review
1 comment
Add a comment
M
M
Manoj anand
IN
Feb 15, 2016 12:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hey brother,

I completely agree to what you have said. They have thrashed my valentines day too. I suggested them specific time and the vendor went there 3 hours before. Later I get an email stating that the delivery is postponed to 15th FEB, who on this earth would gift her love after 14th FEB. They completely spoiled this years event for me. Worst part was when I contacted the chat support on the website, they said the delivery will be done by 9-10, still I was okay. I contacted these guys later and checked the progress of delivery, upfront they said the delivery will be done on 15th. I have asked for a refund and I haven't received any response so far. Big time thieves and not willing to adhere to the work that they are being paid for.
Customer service is absolutely poor and 0.

ComplaintsBoard
D
5:56 am EST

FlowerAura Spoiled my surprise!

I ordered some products from FlowerAura for my wife. I spoke to the customer agent who confirmed that cake and flowers will be delivered in time. It was my wife's birthday and I wanted everything to be perfect. Once I made an order, I received a confirmation email. Later I received a call from FlowerAura customer support telling that my order would be deliver later. When I contacted customer support I was told they'll be late for two or even three hours. When stuff was delivered, the message card had different names and occasion. These people ruined everything! Horrible service!

Read full review of FlowerAura
Hide full review
ComplaintsBoard
S
12:01 am EST

FlowerAura Thankful Service

I was nervous where do I go to place the order for 14 Feb. Then I contact to FlowerAura to book my order for Pune city, they told me that can't commit about timings during Valentine's Day because of the rush. The customer care support told me everything frankly and truly, which seems so good. Thankfully, they delivered my order on 14th Feb.

Read full review of FlowerAura
Hide full review
ComplaintsBoard
A
6:58 am EST

FlowerAura They haven't delivered order and told to wait more

I ordered flowers for my mum through the company www.floweraura.com. These ### are real scammers, ‘coz they took order and money. They provided some fake confirmation info and after that they told to wait. My mum hasn’t received flowers, but when I contacted them, the rep told to wait more. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

Read full review of FlowerAura
Hide full review
ComplaintsBoard
A
11:51 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FlowerAura Non delivery

Non delivery and extra charge for valentine
Hi

I have placed an order 106316 on 13th feb for a valentine bouquet which was charged and showing the price rs 1499 but as i placed an order the calculation showed rs 2026 (527 added as valentine price adjustment) .

This is in itself cheating as the price still showing 1499 at website.

On that the reqest was for the delivery at 14th feb before 12 noon. Its now 23:00 night of 14th feb but still not delivered.

The bouquet was a surprise and to give nice feeling but all has been ruined by the floweraura((Http: / / www.Floweraura.com) .

No one reading to respond
Online eexecutive rohit. . Preeti not responding
Mr dhananjat from floweraura mob - [protected] didnt answer throught day
None of the number responding

The point is if they cant take the pressure and do not have the capacity to deliver why they ruined our day and disturbed emotionally.

I wish to have complete refund of rs 2127 and an apology fron the owner

Regards
Amit thakur
Email:[protected]@gmail.com

Read full review of FlowerAura
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
G
6:13 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FlowerAura Flowrist

A fraud flower delivery service based in India.
They get their customer through internet chat, a fake identity person calling herself "Saumya" comes online any time, all the time and promises a good services on the companys behalf., In reality flowers never get deliverd and if you persue a more, as in my case, they finally delived poor quality flowers and the rudeness was appalling at the delivery end.
This is to warn ...not to fall a pray of floweraura.com.
Thanks
Gurpreet

Read full review of FlowerAura and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
B
B
brkanna K (brkanna1)
US
May 21, 2023 10:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The online application is taking money for the order and did not deliver the order. It does not provide any way to talk to a real person to discuss About the order. The tracking information is useless. The app also does not have any useful information regarding order status. They are only swindling money from customers.

View 0 more photos
R
R
reshu1234
IN
May 22, 2013 1:25 am EDT

They promise high about their quality but the reality is far from true. Its a fraud service. My friend ordered a midnight beautiful cake from their website for which they charged heavily. But the cake that was delivered was pathetic & very simple white plum cake. They spoiled the occasion & played with emotions.They are cheaters & frauds.Even after complaining there is pathetic response from customer service & even from the owner of the website. I urge people not to waste their money, time & emotions spoil the day.

FlowerAura Reviews 0

Looks like FlowerAura has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent FlowerAura, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About FlowerAura

Screenshot FlowerAura
FlowerAura is a leading online platform that offers a wide range of fresh and beautiful flowers, cakes, gifts, and personalized items for all occasions. With a strong presence in over 400 cities across India, FlowerAura has become a trusted name in the online gifting industry.

The website is user-friendly and easy to navigate, making it simple for customers to find the perfect gift for their loved ones. The products are categorized based on occasions, types, and price range, making it easier for customers to find what they are looking for. The website also offers a range of customization options, allowing customers to add a personal touch to their gifts.

FlowerAura's collection of flowers is impressive, with a variety of options available, including roses, lilies, orchids, and more. The flowers are sourced from the best farms and are carefully arranged by expert florists to ensure that they are fresh and beautiful. The cakes offered by FlowerAura are equally impressive, with a range of flavors and designs available to suit all tastes.

In addition to flowers and cakes, FlowerAura also offers a range of personalized gifts, including mugs, cushions, photo frames, and more. These gifts can be customized with photos, names, and messages, making them a perfect choice for special occasions like birthdays, anniversaries, and weddings.

FlowerAura's commitment to quality and customer satisfaction is evident in its excellent customer service. The website offers multiple payment options, including cash on delivery, and provides timely delivery of products. The website also offers a 100% satisfaction guarantee, ensuring that customers are happy with their purchases.

In conclusion, FlowerAura is a reliable and trustworthy online platform that offers a wide range of high-quality products for all occasions. With its user-friendly website, excellent customer service, and commitment to quality, FlowerAura has become a popular choice for online gifting in India.

Overview of FlowerAura complaint handling

FlowerAura reviews first appeared on Complaints Board on Aug 7, 2012. The latest review FlowerAura Review: False Promises and Frustration - A Warning to Others was posted on Jun 18, 2023. The latest complaint Non delivery was resolved on Feb 14, 2014. FlowerAura has an average consumer rating of 1 stars from 40 reviews. FlowerAura has resolved 2 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.9
1784 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. FlowerAura Contacts

  2. FlowerAura phone numbers
    +91 965 006 2220
    +91 965 006 2220
    Click up if you have successfully reached FlowerAura by calling +91 965 006 2220 phone number 0 0 users reported that they have successfully reached FlowerAura by calling +91 965 006 2220 phone number Click down if you have unsuccessfully reached FlowerAura by calling +91 965 006 2220 phone number 0 0 users reported that they have UNsuccessfully reached FlowerAura by calling +91 965 006 2220 phone number
  3. FlowerAura emails
  4. FlowerAura address
    Ground Floor, Kripa Ram Complex, Sukhrali, Near Canara Bank, Sector 17C, Haryana, Gurgaon, 122001, India
  5. FlowerAura social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.