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I would like to bring this notice to all the readers and to warn them that before booking a ticket to a flight in flyDubai, Be prepared to the consequent trouble and harassment made by the FlyDubai for their own several reasons given. We made a booking to a flight from Alexandria to Dubai for 10th Aug 10.35pm, now we are been informed by them that the flight is cancelled and now they are not ready to refund our money nor they are ready to give us ticket in the same day afternoon flight, they are giving us vouchers which is of no use as Fly Dubai is only flying hardly to any destination for which we can make a choice. If we reschedule our tickets airline will charge us additional Dhs 100 for changing our tickets, but now when they are cancelling for their fault they are not even ready to pay our money back. We are going for a short leave and leaving the country in 2 days and returning back to the work as per the schedule is very important especially in the recession scenario and moreover staying a day or two extra means extra expenses in a new country which is out of our budget. We are three passengers traveling including my 1 year old baby, the joy of journey have turn into night mare. Our only mistake is that we booked ticket for Fly Dubai, which we now promise never to repeat back in our life and never again to fly by Fly Dubai.
The complaint has been investigated and resolved to the customer’s satisfaction.
Don't Use Fly Dubai they are theft they stealing your money nice ways! i was a good customer but they charge me my ticket two time and not pay me back again and the that is the worst customer service i ever face
Luggage damage and subsequent (and quote from last flydubai official email) after 2 months of back and fort, passport copy/ticket copy/ luggage purchase receipt / damage claim report copy scans. more replies. this is what I got from them last week and I have not altered the contents (note the received photo from your end does not show the brand name TUMI. Kindly advise the weight of the baggage alone without the contents for the evaluation of our settlement.) really ? it shows the damage section along with flydubai travel tags. after 23 email replies- was so frustrated so I told them f..u and your company-take my potential refund and invest it to terrorist causes, hell with them
I had similar worst experience to fly with fly Dubai. They make you pay extra always and are very rude when you try to ask for clarification.
I would never fly with Fly Dubai
i wanted to buy tow tickets online but they reject it but they still chaeged me for and it wasn't from my bank cos i have the prove from my bank that fly dubai did take the money for tickes i never had on the
18-jul-2017
I bought ticket of Flydubai from Arab travelers DGKhan from multan Pakistan to Bishkek via Dubai .The ticket baggage weight is 30+7 kg but at airport system shows 20+7kg and charges extra 97$ illegaly.
Flight delayed info was wrong
Not alloted me my seat
Baggage booked on other flight and did not inform about it.
No customer service on airport.
Not a proper channel to register my complains.
My Name is Adil Hussain im from Pakistan i travled from Faisalabad to dubai on 26/02/2018 still not received my bag.
flight name FZ 0344/26.
Tag No. FZ 859509
my name : alvi jameel my reservation ref no: NGL421
I Purchased baggage from flydubai Jizan office at al tayar, they taken SAR 10 extra as charge addition to baggage charge without any receipt or invoice, Is it as per your regulations?
call me +[protected]
We travelled from Dammam, Saudi Arabia to Hyderabad via Dubai on 10th May 2019
Booking ref no:WAUKBV
We travelled with 5piece baggage 2 wrist watches sets missing from one of the luggage bag (black colour Pierre Cardin bag) which is not expected from FLYDUBAI airlines
Please do needful at earliest
T Venkata Ramana
+[protected]
I was in flight FZ7228 Jeddah to Dubai to Multan on 26 May FZ7228. on Jeddah air port the boarding staff Mr.Rizwan took 192 SR unofficially from me. and harassing me about an hour. this is my booking ref. 93G8NP. i attached tick of Muhammad Sarim Sherwani. Mr. Rizwan Blackmailing with my baggage. how can i recover my 192 SR? Hope for justice
I'm not happy with this !
I'm supposed to have fun in my vacation not burning my leg from one of your stuff !
I'm not happy with this !
I'm supposed to have fun in my vacation not burning my leg from one of your stuff !
The flight has let me
Lost my mobile (huawei p-20 lite) in flight blue color, flight no. FZ-326 seat no. 21D departure from MUX to DXB
My flight landed in Dubai from Bucharest FZ1798 at 21:30 PM.
Its 22:45 PM now and not a single bag has come to the belt yet.
This is unacceptable and FlyDubai needs to have accounted for logistical issues when you take the passengers to Terminal 3.
Horrible service.
Almost all other tvs are working but in 21 row(seats F, E, D) no tv is working. We paid price same as all of other passengers and I think that this is not appropriate behaviour. Some benefits for us should be made(refund of money or something like that). I thought that I bought ticket from proffesional company.
My connection flight it was delayed 10 munites so I was later to drop my bag . I have already check in online they had close the Check in not in correct time so they have refused boarding in the flight . When I call the service center they told me they can not do anything . Very unfriendly please avoid .
Flydubai customer service sucks!
They sent me a misleading voucher worth 34000inr when the actual amount was only 792inr.
After having bought my husband's ticket, when I tried to book my ticket using the voucher, it showed that the amount is 792/-
Firstly, why would they send an email stating the wrong amount? Is it one of their manipulative marketing to get customers to board this hopeless airlines?
Secondly, when asked regarding this to their customer care they weren't ready to apologize or give a compensation for a misleading voucher!
Highly disappointing!
Request all passengers not to encourage such airlines!
One of your cabin not good for service
There is no space for my bag
That time I go to the crew I told about this
He just anger at me and go and sit your seat such bad service from you
Hello team
I just traveled on 23th July from Jeddah to Dubai from fly dubai with flight number FZ832 -- PNR VKSMCD
In my ticket as per PNR VKSMCD standard meal is included but when requested to cabin crew, she declined rudely
Thus this is to log complain for meal not served during the flight.
Hello team ,
I travelled from jeddah to dubai
I my tickets clearly mentioned standard meal included
But on asking cabin crew she declined rudely.