Food City
Reviews and Complaints

Produce was ### .Falling off shelves. not a drop of skim milk in store! NEEDS A MANAGEMENT CHANGE!

On March 17 the Saturday night at 11:30 pm I pulled up next to gas station lights were still on and a person was walking up to gas attendant to pay for his gas, since thee customer was older I let him pay in front of me. I waited maybe 2 or 3 min thee attendantgave thee customer his change as thee man walked away I laid my money in thee sewer as thee attendant turned off thee lights looked at me in a mean manner said can I help you I said yes please give me four packs of l& m cigs thee attendant said in an stern manner we are closed I said did u not see me standing here he says again we are closed looked at me like he was a turf guy withe a chubby blond manager standing next to him I gave a dirty look like how dare you talk to me like theat. The next day my wife who was withe me called thee food city manager my wife told her everytheing and thee manager said she would review thee video tape theen call us back, it is now Tuesday night and no call back. I feel like we were not important enough for thee situation to be handled. We spend weekly about $450 a week on gas and groceries, theis may change if theis employee is not dealt withe, theank you Danny and Suzette.

I've been working at the Newport, TN Food City for 2 years. Since i started, I've been harassed and picked at by the head cashier named Cathy. She's made the job a nightmare for me. Last year she accused me of having my cell phone while on the clock (it was in my locker) and searched me for it in front of the customers and other employees. When i complained to the store manager about it, he said he would talk to her about it, which resulted in her cutting my hours from 15 down to 3 hours a week. Recently she sent me home 3 hrs early and threatened me with my job because I didn't tell her to have a good day when she came through my line on her lunch break. This woman is nothing but a bully and needs to be reprimanded in some way.

While purchasing beer, I showed the cashier my drivers license which were in a plastic see through in my bill fold. I told her my birth date 11-25-46 which could be seen all but the 46. When I told her to release my wallet which she had grasped from my hand, she asked did I want to see a manager and I said yes. When he arrived, he began to explain the law in Tn which I already knew. He did not seem to understand the actual problem or give me time to explain it was the cashier grabbing my wallet which upset me. The young lady was totaly without tact and has much to learn about cutomer relations as she appeared to be somewhat hostile and lacking in social graces. I have shopped at this particular food city location for seven years but I am seriously debating ever going back.