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1.0 4 Complaints
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For The Love of Alex Complaints 4

ComplaintsBoard
T
10:43 pm EDT

For The Love of Alex no service

I had a dog that was very sick, i had spent almost $4, 000 on her to keep help save her. She needed a surgery, that I couldn't afford because I had already exhausted all my funds on a surgery the vet misdiagnosed, then proceeded to tell me she had to see a specialist.

She went through another surgery to buy her more time, until I could afford the right surgery.

A friend of mine told me about this place, and how they will help families who can't pay their vet bill. I desperately reached out to them, and shared my story. I sent two emails, a few Facebook messages, and commented on a post that was on their Facebook page. I wasn't even looking for "something for nothing" i offered payment plan, and volunteer work.

I heard nothing back from them. Finally, I went to my vet's office to discuss options. By this time I was at a road block. We decided we had no choice but to end her suffering. We signed the papers then waited what seemed like hours for them to bring our precious little girl in so we could say our good byes and love her one last time.

Before the vet came back in, I thought I would check my email and Facebook one last time, just in hopes I received a reply. I did not, but I could see they were online and had read my Facebook message. I sent the a message real quick, in hopes they would respond and I could stop the euthanasia. I told them I was at the vet making the decision I regretted. I sent that, then I attempted to send another to see if they could help, hoping to have a response before the doctor came back in. My last message didn't go through because they blocked me from their site. I really just wanted to die right there. To be honest, I wanted the vet to bring back enough medication to end my pain too.

I even begged in my messages to then to even respond if they were not able to help, so I didn't have to sit there all night and day hanging on to hope that there could be someone to help. I asked if they couldn't help, if they could direct me to someone who could. Instead they felt it was better to ignore my plea, and block me.

They say they help heal pets, and un break their families hearts. Yet, i am sitting here with the biggest hole in my heart, and my baby no longer with me.

I know they can't help every family. But, every family deserves a reaponse.

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Annie S.
Yachats, US
May 07, 2021 3:53 am EDT

I am very sorry that you lost your baby and my heart goes out to you for that. I see no one else has replied to this but for the record, Elizabeth was very ill at the time that you wrote, August 2017, and passed away 6 months later. I hope that you are able to find some empathy for her. It was not like her to not reply to someone in need. Sadly, there are not many organizations out there that can help with veterinary emergencies. Elizabeth was a pioneer with For The Love of Alex. Thank you for loving your baby so much and trying to do the very best for her.

ComplaintsBoard
T
7:26 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

About a month ago, I spoke with a very rude woman by the name of Elizabeth Hedges. I wanted to make a donation and after I had, she blocked me from all communication online. When trying to contact the organization further, I was threatened by a lawsuit. And I did nothing wrong, but ask questions. I know it sounds crazy to be treated like that by an org, but...

Read full review of For The Love of Alex and 15 comments
ComplaintsBoard
C
6:37 pm EDT

For The Love of Alex Unethical behavior and false info about funding sick animals

This organization is horrible and not agreeing to help those in need. There are 13 other complaints about For the Love of Alex, myself being one of them.
I wrote to this organization when my cat needed emergency surgery and after putting almost $3000 of our own money into her care, we could not afford her surgery. She had a kidney stone fully blocking her ureter and she needed surgery ASAP, because her kidneys started showing disease and one was swollen. She is 3 years old and this whole situation broke our hearts, I cried for a week straight.
After multiple back and forth messages with For The Love of Alex, it became clear very quickly that she had no intent of sending us an application for financial assistance. She told us to change our cats diet for 6 weeks and her stones would magically disappear. I have been working with animals for 20 years, so I knew right away that her information was false and could have killed my cat. I told her that she is not a vet and should not be giving out advice as she had to us, because she would kill someones animal. At that point, she called us "mean" and blocked me from messaging her.
During my cats first surgery, they found a major infection and that her kidneys were damaged. After they placed the sub system in (to reroute her a new ureter to her bladder from the kidney), she did not improve and they found that her kidney was leaking and needed to be removed because it was beyond repair. It was filled with puss and leaking fluid into her body. At this point, her care cost us $6500, which yet we still couldn't afford. We planned on getting married in August, so during all this we cancelled anything we could, because our cat meant so much to us. During this ordeal, we started a GoFundMe page, to help us with her medical expenses.
About a day or two after her second surgery to remove the leaking kidney, I had posted an update to her donors and our friends discussing what had happened with our cats surgery, etc. For the Love of Alex proceeded to message me on FB bashing us for feeding our cat dry food, yet again. She also bashed our doctors and mentioned that our "ego" was getting in the way of our cats care. She did not offer us ANY help, just hurtful words and wasted time. I am so angry, because this woman should not be a 501c3 and I plan to take action against her. If you are reading this, I beg you to do the same. I have never in my life met anyone as cruel as her.
The best part of all of this- she went directly to our GoFundMe, took our cats picture directly from the post and used everything in that post against us, telling us that we are killing our cat.

I have included 2 snapshots of the last message this org sent me, as mentioned above. They did not offer me an application, only messaged me to bash me, then proceeded to block me. Please read the 13 reviews from other people who had very similar issues to me. We need to stop them ASAP! http://nonprofits.findthecompany.com/l/2125381/For-the-Love-of-Alex-Inc

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Jan Rain
US
Sep 29, 2017 10:50 pm EDT

You should not be feeding your cat dry food/kibble. It is too dehydrating, and seriously damaging to kidneys. Check out Dr Lisa Pierson's website to see how harmful dry feeding is. Diabetes, urinary blockages, kidney disease, cancers...are all caused by feeding dry food.
You are the one to have caused your poor innocent cat harm by not becoming properly informed. Dry food is not just too dehydrating, it also has way too many carbs. Also, it's made of utter garbage, and has extremely poor nutritional value.
You should feed a raw diet like the vet recipe that Dr Pierson's gives, or canned with no grains and no carbs. Ziwipeak make some good products, among the best out there. Purina, Hill's, IAMS, etc, sell garbage, canned or dry.
Also, never let your cat near any so-called prescription food. It's a marketing gimmick. If you feed your cat the right way, you won't ever need crap like prescription diets, or the suffering your cat has gone through with dry feeding.
Shame on you for what you've done to your kitty.

Is For The Love of Alex Legit?

For The Love of Alex earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds For The Love of Alex to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, For The Love of Alex is known for their high standards and safety. If you're thinking about dealing with For The Love of Alex, it's wise to check how they handle complaints.

We found clear and detailed contact information for For The Love of Alex. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Fortheloveofalex.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fortheloveofalex.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • For The Love of Alex protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to For The Love of Alex has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
E
9:54 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have already written before to have my listing removed from t his horrible site. No response from you. The data is wrong, you are showing my home address to dangerous stalkers when that is not even the org address, and you have created a haven for libelous comments of the worst kind. By permitting these comments, all lies, you are complicit. As I told you...

Read full review of For The Love of Alex and 14 comments

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Overview of For The Love of Alex complaint handling

For The Love of Alex reviews first appeared on Complaints Board on Apr 6, 2017. The latest review no service was posted on Aug 31, 2017. For The Love of Alex has an average consumer rating of 1 stars from 4 reviews. For The Love of Alex has resolved 0 complaints.
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  1. For The Love of Alex Contacts

  2. For The Love of Alex phone numbers
    +1 (610) 866-2539
    +1 (610) 866-2539
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  3. For The Love of Alex emails
  4. For The Love of Alex address
    P.O. Box 4457, Bethlehem, Pennsylvania, 18018, United States
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    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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