Frontier Communications’s earns a 1.4-star rating from 364 reviews, showing that the majority of customers are dissatisfied with their service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
ripping off customers!
I used to have phone and internet with this company when I moved I had my services turned off and asked to have a ket sent to me so that I could return the modem that I had but nothing ever came so I called back and asked agene but nothing came but a bill for $99.00 I called agene and was told that they would get the box right out to me but it has never...
Read full review of Frontier Communications and 41 commentsFrontier Communications Reviews 0
If you represent Frontier Communications, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Frontier Communications
1. Log in or create an account
To file a complaint against Frontier Communications on ComplaintsBoard.com, start by logging into your existing account or creating a new one if you don't have an account yet.
2. Navigating to the complaint form
Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title
Summarize the main issue you have with Frontier Communications in the 'Complaint Title' section. Be concise but descriptive.
4. Detailing the experience
Provide detailed information about your experience with Frontier Communications. Mention key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents
Remember to attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these attachments.
6. Filling optional fields
Use the 'Claimed Loss' field to state any financial losses you have incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Frontier Communications.
7. Review before submission
Before submitting your complaint, review it for clarity, accuracy, and completeness. Ensure that all necessary information is included to effectively communicate your concerns.
8. Submission process
Submit your complaint by clicking the 'Submit' button. This action will officially file your complaint against Frontier Communications on ComplaintsBoard.com.
9. Post-Submission Actions
After submitting your complaint, regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged with the process to track the progress of your complaint effectively.
Overview of Frontier Communications complaint handling
-
Frontier Communications Contacts
-
Frontier Communications phone numbers+1 (877) 339-5161+1 (877) 339-5161Click up if you have successfully reached Frontier Communications by calling +1 (877) 339-5161 phone number 3 3 users reported that they have successfully reached Frontier Communications by calling +1 (877) 339-5161 phone number Click down if you have unsuccessfully reached Frontier Communications by calling +1 (877) 339-5161 phone number 4 4 users reported that they have UNsuccessfully reached Frontier Communications by calling +1 (877) 339-5161 phone numberResidential Customers+1 (855) 593-7404+1 (855) 593-7404Click up if you have successfully reached Frontier Communications by calling +1 (855) 593-7404 phone number 0 0 users reported that they have successfully reached Frontier Communications by calling +1 (855) 593-7404 phone number Click down if you have unsuccessfully reached Frontier Communications by calling +1 (855) 593-7404 phone number 0 0 users reported that they have UNsuccessfully reached Frontier Communications by calling +1 (855) 593-7404 phone numberBusiness Customers
-
Frontier Communications emailsfrontier@ftr.com100%Confidence score: 100%Support
-
Frontier Communications address18700 33rd Ave. W, Ste D, Lynnwood, Washington, 98037, United States
-
Frontier Communications social media
-
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 10, 2024
Most discussed Frontier Communications complaints
high speed internet service/residentialRecent comments about Frontier Communications company
email - [protected]@epix.net
Bell Aliant
15 reviews
Alice.nl
1 review
Alarm.com
1 review
Afrihost
159 reviews
Accel Networks
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!