Menu
For Business Write a review File a complaint
Frontier Communications

Frontier Communications review: Recovery my e-mails

T
Author of the review
12:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

First off I'd like to say frontier communications is the worst Phone, internet service in the United States. All their live person's are from call centers in either India or the Phillipines and they have no clue on how to fix ANY THING!

After years of Frontier service I decided to move and get another internet supplier.

Frontier deleted my passwords and account when we moved so now I can't get in my frontier account/ mail because they deleted it.

I asked them for a temporary password so I can get my e-mails and transfer them to my new address, they said NO, we can't help you cause you don't have an account with us anymore?.

I tried to explain to the call center in the Philippines I just need a temporary password so I can retrieve my mail, again so-sorry for that inconvenience but we can't help you.

So I lost ALL my saved information, becauce frontier is too lazy to help a former customer. I will never forget how bad this company is and I will always trash them whenever possible.

Yours truly,

Tom

0 comments
Add a comment
  1. Frontier Communications Contacts

  2. Frontier Communications phone numbers
    +1 (877) 339-5161
    +1 (877) 339-5161
    Click up if you have successfully reached Frontier Communications by calling +1 (877) 339-5161 phone number 3 3 users reported that they have successfully reached Frontier Communications by calling +1 (877) 339-5161 phone number Click down if you have unsuccessfully reached Frontier Communications by calling +1 (877) 339-5161 phone number 4 4 users reported that they have UNsuccessfully reached Frontier Communications by calling +1 (877) 339-5161 phone number
    Residential Customers
    +1 (855) 593-7404
    +1 (855) 593-7404
    Click up if you have successfully reached Frontier Communications by calling +1 (855) 593-7404 phone number 0 0 users reported that they have successfully reached Frontier Communications by calling +1 (855) 593-7404 phone number Click down if you have unsuccessfully reached Frontier Communications by calling +1 (855) 593-7404 phone number 0 0 users reported that they have UNsuccessfully reached Frontier Communications by calling +1 (855) 593-7404 phone number
    Business Customers
  3. Frontier Communications emails
  4. Frontier Communications address
    18700 33rd Ave. W, Ste D, Lynnwood, Washington, 98037, United States
  5. Frontier Communications social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Frontier Communications Category
Frontier Communications is ranked 11 among 64 companies in the Internet Providers category