Game Vault
Reviews and Complaints

Ok while playing on 3 different occasions I was kicked off during free spins. It was firelink and flame combo. I believe this is my handler because everytime I’m winning this happens. They payout wrong and tell me today that I shouldn’t play gamevault because the developers are messing the game up. They took no responsibility and put everything off on someone else. They constantly steal money and are crooks pls help me

I paid Adam numerous time on cash app to play game vault well wen I finally won $68 after hundreds of dollars of not winning. He says there's a 72 hr rule u have cash out with in. Well I said ok and looked at times screen shotted it sent it to him and said I still have 2hrs left he then says rules are rules well if rules are rules why'd I get cheated. This is horse crap I have all proud and multiple witnesses to this..

I had uploaded $10 dollars to one of the Facebook gaming platforms. Tje facebook page is called Para Casino 777 and they support game vault. I won $112 and some change. The platform is now refusing to cash out my winnings and has blocked me from communicating with them. I just want to make people aware of this matter so it does not happen to other people who put the trust in this Facebook platforms. This business has refused to give me the money I have won and will not refund my money back I put into the game. I have screenshot of the messages between this business as well and a picture of my winning in the game. I am having trouble uploading them in this report, but if you would like I can email them once I get a respond. Please help me. I don't know what to do in this type of matter. I am a single mother and I just want people aware of what is happening

On Wednesday February 21st a gamevault account was set up for me using Bada Bing my username Crystal22gv1. Today Saturday February 24th I played and won $55 I sent my platform information letting them know I was ready to cashout and the informed me they did not set up that account for me however I screen shot our previous correspondence and sent it to them yet they continued to deny setting up my account. Later in conversation they offered to load $5 for my inconvenience which I declined. Because there was no resolution in this matter I chose to reach out to you guys. I have screenshots of all of our correspondence as well as a screenshot of my winnings if you need it. I thank you in advance for you attention to this matter and look forward to working with you in an effort to resolve this matter.

Was playing the Golden wheel when I had 00 and nothing else popped up well it did The respin where the 00 stays any other two slots spin. Well a five popped up and it would have made my winnings to be $50. But that's not what happened instead the double zeros glitched out of there and went to a store instead was the zero should have been locked in there and I was only awarded 50 cents instead of $50

Well when you look at the picture you will see I landed on fireballs there's five of them the only four of them have anything on the fireball so that at least should be an amount of money I won but I didn't and it only gave me $4.65 and that will show you on the picture also.

I have been messaging the people about it and they act like they don't know nothing about it and they said that they can't do nothing about that they're not allowed and the day this happened was December 22nd 2023 and I was 11:30 p.m. and they have not done anything except for give me the runaround.

I had noticed some of the bonus’s, and payouts were always off. I couldn’t put my finger on it until I started asking and not depositing money into my account. If they were short, they would say it would be made up next deposit or some sort of excuse. And never follow through with it. I asked for an explanation after so many mistakes. They wouldn’t answer the question. They would not give an explanation or an apology. Just flat out rude. This is my first cashier on GV, and I enjoy the game. But cashier with the telegram username @rambo_john28 is not the one you want to handle your account and money

I've noticed this problem many times but still enjoy playing however this time I was able to capture a screenshot of the win and the actual payout for the win. According to the game I should've been paid 250.00 for the win picture attached but it only credited me with a 0.20 win, obviously that is way wrong.

Thanks for the prompt and fair response,

Daniel Wolf

Jan.27, 2024 3:20pm

I use this app for online gambling and I noticed earlier that during the spins on the golden wheel game my balance would deduct two dollars on one dollar play and then it wouldn’t reflect the win correctly or would just keep deducting more than I was betting per spin. This happened on more than one occasion. But today I added 11 dollars for play and i only spun the wheel for probably half the amount that I was seeeing deplete from my cash balance.

Yes id like too report on a platform that uses yall the platform is called casino hub. This is what they have did I started the account last night at first they keep telling me that yall was haveing issues after I sent my deposit trun make me get on anouther game finally they got my accoumt. So I played it and thisp morning I messeged them wanting too cashout. They keep ignoring me and then said there was a limit now. I have screen shots of the account with the money still on there 130. Well now I got back on there and they have took the money off. And blocked me from being able too message them that is so unprofessional. And is really straight stealing so what do I need todo. And if anything I think yall should cut that platform off cause that makes yall look bad plus all the other games. Please help me figure it out. Thanks

December 18th 5:12 pm I was playing on game vault through ranger sweeps. I was playing ultimate fire links and hit the bonus for the fire balls there were 6 balls on the screen two of them were $45 one of them said $3.60 one said $1.20 one said nothing and the other said mini. It played the bonus game all the way through and at the end when it was counting the balls it just didn’t count the two that were $45 and it didn’t count the mini. This is the second time I’ve hit the mini and it paid me nothing. The first time I settled for the word glitch. I’m not settling this time. Paying me all the bonus balls except for the 2 that were $45 and the mini bonus does not seem like a glitch to me. A glitch would’ve not paid me anything

Today dec. 1 2023 I got fireballs 2 miners 1 mini 4cent and did not give me fireballs spins I text the provider and all they say it's ok no it's not ok I live on fixed income then I continue playing hit again 45. $ mini 3 /.20 cent and the same happened and they say it's ok I want my money I have screenshots of Ill take this to where someone will pay me

There is a platform called HoneyGaming that loads money on your game through a 3rd party, Individuals like myself that play the game through these gaming platforms. They are scamming people and not paying out the money that they win. They're keeping it for themselves. They make an excuse for not paying you. Then they freeze your account so you can't get back into it. I thought that you should know that people are Scamming people using your game.

I was playing with james walker gaming this is the second time he did not honor my winnings i have scrern shots of my account with him and he said that it did not exist with his platform and also his cashier cuse and lie he needs to redeem my winnings he took my deposit but will not cash me out he always has an excuse the date was nov 20/2023 3am in Missouri i jave the full conversation with the cashier both times

I have played over 1000.00 today and I hit a mini jackpot and was not paid I took screen shots and sent to the person I go through to place my deposits and was told it must be a system error and was offered $5.00 free play.first picture after I hit the middle panel showed the round black circle on it . The second picture I took was when I tried to hit the home button to try to get out of the game and the third picture is the rules where I am entitled to a mini jackpot. The 4th picture shows my same balance as when I was playing and hit the mini jackpot. I closed the game out because I was told to reset the game by the lady who handles my deposits. I also sent my and her conversation to you as well

This morning around 5:30 I was on game log playing Starburst and my phone died at the same time my phone died I had 137 on my game when my phone died I was in the middle of a spin and as I was in the middle of the spin the game shut off because my phone powered down once I charge my phone back up 30 minutes later I tried to go back on Game Vault and play my game and when I game came back to life there was no money only 8 cent I had $137 and it was taken away and I was giving eight Cent and I just want my money back so I can complete and continue playing my game as the same time I tried to speak with the customer care support team and no one was able to help me all I want is my money back $137 and that's it and I just want to keep playing my name is Gerald on the game my tag is gerald123 gvv

I have been trying to receive my winnings for two different occasions where I won and was not paid the correct amount for what I had won. On one occasion it was for $1,000 win and I was only paid $10 the other occasion was a $500 win and I got paid $50 I have screenshots of the two times I am complaining about and I cannot get anyone to do anything about it. I just want game vault to be fair and honest just as I am about what I have won. Game vault agent told me they couldn't fix it cause all they do is pay for winning. They have seen both screenshots of both wins of mine and I am just now getting a link from them to send y'all this complaint.