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1.1 10 Reviews 123 Complaints
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GearBest Complaints 123

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R
1:18 pm EDT

GearBest online shopping

Order No.:W1509300434093471 I purchased wireless Mouse and a USB cable online through www.gearbest.com on 30th sep, when i purchased the USB cable it was showing in stock so i bought the USB cable and paid it through paypal instantly. After two days i got a reply from gearbest customer by saying USB cable is out of stock but till date it is showing "IN STOCK" . Gearbest is cheating the customers by selling non available items . here is the USB cable sale link http://www.gearbest.com/cables-connectors/pp_180072.html you can see it is still showing IN STOCK. I emailed gearbest to change the listing it as OUT OF STOCK but there is no action till. It is selling non available item by showing as it is in stock. Till now no update on shipment of USB cable or wireless mouse. Please dont buy items from www.gearbest.com and dont get cheated.

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11:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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I ordered the above product which is supposed to convert a digital TV into a smart TV. The product never worked. I advised the company about the problem and asked for a replacement. The company never sent me a return address so I returned it to the return address on the package the product arrived. They refused to cooperate and allowed only compensation in...

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C
3:40 am EDT

GearBest my order was sold out, but I haven't received the refund

I ordered car accessories from the company www.gearbest.com. These scammers haven’t provided the order at all, ‘coz it turned out that all items, which I ordered from them, were sold out. I asked for the refund, but the rep diddle-daddle a lot. After that he told to wait and still no news from them. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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About GearBest

Gearbest is a well-known online retailer that offers a wide range of products at competitive prices. The company was founded in 2013 and has since become a popular destination for shoppers looking for high-quality electronics, gadgets, and other consumer goods.

One of the key features of Gearbest is its extensive selection of products. The company offers everything from smartphones and tablets to home appliances and fashion accessories. This means that customers can find almost anything they need on the site, making it a one-stop-shop for all their shopping needs.

Another advantage of shopping on Gearbest is the competitive pricing. The company is known for offering products at prices that are often lower than those found on other online retailers. This is due to the company's direct relationships with manufacturers, which allows them to offer products at wholesale prices.

In addition to its wide selection and competitive pricing, Gearbest is also known for its excellent customer service. The company offers a range of support options, including live chat, email, and phone support. This means that customers can get help with any issues they may encounter while shopping on the site.

Overall, Gearbest is a reliable and trustworthy online retailer that offers a great selection of products at competitive prices. With its excellent customer service and commitment to quality, it's no wonder that the company has become a popular destination for shoppers around the world.

Overview of GearBest complaint handling

GearBest reviews first appeared on Complaints Board on Apr 29, 2015. The latest review Buyer Beware: Horrible Experiences with Gearbest - A Review was posted on Jun 14, 2023. The latest complaint dash cam was resolved on Mar 17, 2017. GearBest has an average consumer rating of 1 stars from 133 reviews. GearBest has resolved 4 complaints.
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  1. GearBest Contacts

  2. GearBest phone numbers
    +1 (347) 767-3793
    +1 (347) 767-3793
    Click up if you have successfully reached GearBest by calling +1 (347) 767-3793 phone number 0 0 users reported that they have successfully reached GearBest by calling +1 (347) 767-3793 phone number Click down if you have unsuccessfully reached GearBest by calling +1 (347) 767-3793 phone number 0 0 users reported that they have UNsuccessfully reached GearBest by calling +1 (347) 767-3793 phone number
  3. GearBest emails
  4. GearBest address
    84 Granite Ave Fl 2, Staten Island, New York, 10303, United States
  5. GearBest social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
GearBest Category
GearBest is ranked 123 among 1606 companies in the Online Shopping category

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