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G.H. Bass & Co. / Retail Group Customer Service Phone, Email, Contacts

G.H. Bass & Co. / Retail Group
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www.ghbass.com

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1.0 2 Complaints
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G.H. Bass & Co. / Retail Group Complaints 2

ComplaintsBoard
M
3:34 am EST

G.H. Bass & Co. / Retail Group Poor customer service

How long will I wait for my refund?
I received defective shoes and send them back at my expense, that was promised to be refunded as well.
It's been 2 months and for no reason, your customer service thinks they can easily avoid me.
I will not let you do this until you refund everything I spent on you, be sure I will find you anywhere you hide.
Seriously. It's a horrible website providing terrible quality items and having an awful customer service. You're warned.

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ComplaintsBoard
E
1:19 pm EST

G.H. Bass & Co. / Retail Group They charged me for wrong sum and I didn't get the discount

I ordered shoes from the company www.ghbass.com. It was sale time, so the shoes cost about $50 with the discount, but these ### charged me for $90. I tried to contact the rep, but no one replied. It was Christmas time and everyone had the weekends, but now they also ignore my emails and I have no idea where my order is. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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Is G.H. Bass & Co. / Retail Group Legit?

G.H. Bass & Co. / Retail Group earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds G.H. Bass & Co. / Retail Group to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, G.H. Bass & Co. / Retail Group is known for their high standards and safety. If you're thinking about dealing with G.H. Bass & Co. / Retail Group, it's wise to check how they handle complaints.

We found clear and detailed contact information for G.H. Bass & Co. / Retail Group. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Ghbass.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ghbass.com you are considering visiting, which is associated with G.H. Bass & Co. / Retail Group, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The domain associated with G.H. Bass & Co. / Retail Group is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.

G.H. Bass & Co. / Retail Group as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

G.H. Bass & Co. / Retail Group website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Ghbass.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on ghbass.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to G.H. Bass & Co. / Retail Group. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

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Overview of G.H. Bass & Co. / Retail Group complaint handling

G.H. Bass & Co. / Retail Group reviews first appeared on Complaints Board on Jan 1, 2015. The latest review Poor customer service was posted on Nov 16, 2017. G.H. Bass & Co. / Retail Group has an average consumer rating of 1 stars from 2 reviews. G.H. Bass & Co. / Retail Group has resolved 0 complaints.
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  1. G.H. Bass & Co. / Retail Group Contacts

  2. G.H. Bass & Co. / Retail Group phone numbers
    +1 (800) 345-9787
    +1 (800) 345-9787
    Click up if you have successfully reached G.H. Bass & Co. / Retail Group by calling +1 (800) 345-9787 phone number 0 0 users reported that they have successfully reached G.H. Bass & Co. / Retail Group by calling +1 (800) 345-9787 phone number Click down if you have unsuccessfully reached G.H. Bass & Co. / Retail Group by calling +1 (800) 345-9787 phone number 0 0 users reported that they have UNsuccessfully reached G.H. Bass & Co. / Retail Group by calling +1 (800) 345-9787 phone number
    Online Orders
    +1 (800) 967-6270
    +1 (800) 967-6270
    Click up if you have successfully reached G.H. Bass & Co. / Retail Group by calling +1 (800) 967-6270 phone number 0 0 users reported that they have successfully reached G.H. Bass & Co. / Retail Group by calling +1 (800) 967-6270 phone number Click down if you have unsuccessfully reached G.H. Bass & Co. / Retail Group by calling +1 (800) 967-6270 phone number 0 0 users reported that they have UNsuccessfully reached G.H. Bass & Co. / Retail Group by calling +1 (800) 967-6270 phone number
    Customer Service
  3. G.H. Bass & Co. / Retail Group emails
  4. G.H. Bass & Co. / Retail Group address
    PO Box 8868, Pueblo, Colorado, 81008, United States
  5. G.H. Bass & Co. / Retail Group social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
G.H. Bass & Co. / Retail Group Category
G.H. Bass & Co. / Retail Group is ranked 77 among 267 companies in the Apparel category

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