I went to use my gift card I beleive on September 21st. at Del Taco. The card was denied. I used another gift card I had, thinking it was their machine, as sometimes I have trouble using gift cards at Del Taco.
Today Oct 1, 2023 I went on line to check the balance on the card. It showed $100.00, balance 0.
8/03/2023 Purchase Original Sale VNLA SPCL A @ NEW YORK 3610011 US
Transaction Details:
Authorized amount: -$100.00
Retailer name: VNLA SPCL A 2
Purchase date: 08/03/2023
Retailer city: New York
Settlement amount : $100.00
Retailer zip code: It was blank
I then went on line to look up the Retailer as I had never used this card and it had never been out of my hands.
I learned that www:giftcardmall.com had other fraud cases filed when amount was $100.00.
My card states: funds don't expire. Date on card 03/31. I tried calling on this card, it won't except my zip code. I did not purchase the card.
The card was given to me on July 4,2023, as a gift from my grand-daughter. I did not use the card as I had other gift cards to use until Sept.
Desired outcome: I would like the money put back on the card, or a new card issued. I am 85 years old living on Socal Security. We are blessed receiving gift cards and thankful for that.
Hi Azkruegers, thank you for contacting GiftCardMall.com regarding your recent order, we apologize if your experience was not 100% positive, we have contacted you via DM to learn more about your experience.
sincerely,
Bryan D.
Customer care Specialist.