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GiftCardMall

GiftCardMall review: Gift Card [protected] 1

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4:04 pm EDT
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I went to use my gift card I beleive on September 21st. at Del Taco. The card was denied. I used another gift card I had, thinking it was their machine, as sometimes I have trouble using gift cards at Del Taco.

Today Oct 1, 2023 I went on line to check the balance on the card. It showed $100.00, balance 0.
8/03/2023 Purchase Original Sale VNLA SPCL A @ NEW YORK 3610011 US
Transaction Details:
Authorized amount: -$100.00
Retailer name: VNLA SPCL A 2
Purchase date: 08/03/2023
Retailer city: New York
Settlement amount : $100.00
Retailer zip code: It was blank

I then went on line to look up the Retailer as I had never used this card and it had never been out of my hands.
I learned that www:giftcardmall.com had other fraud cases filed when amount was $100.00.
My card states: funds don't expire. Date on card 03/31. I tried calling on this card, it won't except my zip code. I did not purchase the card.
The card was given to me on July 4,2023, as a gift from my grand-daughter. I did not use the card as I had other gift cards to use until Sept.

Desired outcome: I would like the money put back on the card, or a new card issued. I am 85 years old living on Socal Security. We are blessed receiving gift cards and thankful for that.

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Blackhawk Network Holdings
Oct 03, 2023 4:20 pm EDT

Hi Azkruegers, thank you for contacting GiftCardMall.com regarding your recent order, we apologize if your experience was not 100% positive, we have contacted you via DM to learn more about your experience.

sincerely,

Bryan D.

Customer care Specialist.

  1. GiftCardMall Contacts

  2. GiftCardMall phone numbers
    +1 (877) 426-2551
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  4. GiftCardMall address
    16650 Westgrove Drive Ste 500, Addison, Texas, 75001, United States
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    Nov 20, 2024
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