Gillette
Reviews and Complaints

I purchased a 2 pkg of the fusion 5 shaving gel about a week ago at my local Walmart
and when I open the pkg. this morning the first can would no let me push down on the trigger. When I used more force the foam started spraying out from under the trigger cap. I tried the second can and it seems to be fine. this is the second can in the last 6 months that I have had this problem with.

Goodbye Gillette, I don't care for your toxic advertising.

I have been using Gillette razors since I started shaving 25 years ago. I shall never use them again. Accusing your customers of being a species of toxic proto-criminals is not only insulting, it is a woke misinterpretation of a cultural phenomenon.

Yes, most criminal violence is committed by men (this is a product of the distribution curves for trait disagreeableness). By definition, violent crime is NOT committed by the vast majority of men. But men, however, do dominate other categories. Men constitute the vast majority of bravery award recipients. Most fire fighters are men. Most soldiers who protect our borders are men. The people who drill for oil in the north sea to keep your lights on are men. 93 per cent of people who die at work are men, because men do the most dangerous jobs.

I realise you have now changed tack, to focus on heroic men in your advertising. For me, this is a cynical reaction to the backlash felt after you went woke. It is too late, you have already told us what you really think. As they say in the classics, Go Woke, Go Broke.

It will be Schick razors for me from now on.

Nick Etchells

I've been using the mach 3 for as long as I can remember. I recently went to Walmart and purchased new ones, when I used the first new one the first time it would not shave smooth. Left me with a shadow of hair, like a day old shave. After going over my face and neck again it left me bleeding and still had the shadow of hair .

What is going on with this company? You keep raising the cost of your razors, but the quality is getting very poor.

I used a new razor this morning and the same thing happened except this time I did not shave twice.

I thru out the razors
Tired of wasting my time with the mach3
I am going to try a different brand unfortunately.

NOT A HAPPY CUSTOMER

Very long time Gillette customer. Not any more! Four month ago I purchased my third Fusio razor in the last year. Just like the others the rubberized handle starter getting gooey and actually spreading out almot like it is melting. Some of the material even comes off on my hand. Very poor quality. This is not the best a man can get! Going to try Harry's. Its a shame. I am 69 years old and have used your products since I started shaving. Just a side note. Don't care much for your TV ads. Thank you.

my husband is a gillette only user, and this last product i purchased for him he was throwing away the whole bottle not 3 days after i purchased it for him. when i asked what the problem was with it since it seemed full he says i went to go use it and nothing would com out. this was the first time he had tried to use it since i purchased it. just wanted to inform you guys of this issue, didn't know if maybe it was a more than one can issue. not looking for any compensation just wanted to inform you guys. we love your products and one bad product is not going to stop us from using it. keep making great products

I just saw your Ad focused at the millennial men. As a non-millennial male, I will no longer be buying your product. I don't care for a product maker attempting to scold me for being a man. I was an avid endorser of your product to other men, but Gillette can throw that all out the window after seeing your 2019 ad. You can add what money I spent on your products into your 6 billion dollar loss. I think you know where you can stick that ad...

Please stop running the Venus razor depicting misfigured women. I have a big screen tv, and seeing this commercial is visually offensive to the point that i immediately have to change channels when it's on. Some of us are eating while watching tv and it literally is stomach turning. I understand there's a lot of ugliness in the world, but why do we need it to be shown on a commercial?

One of your Gillette sensor 2 plus razors (UPC 4740031343) has something stuck in the blades; it looks like another blade piece. When I shaved with it, it hurt, so I stopped. It was in the middle, but I wiped it to look closer and it moved and got stuck towards the edge. I'd like to know how that happened, what it is, and hear how you intend to prevent this from happening in the future. I think I was very lucky. Hope to hear from you soon.

If you think men are so bad, then we will not buy your products anymore. Sell to women. I have bought my last Gillette product, and I will tell all my male friends that are not feminist to stop purchasing anything you make. If men are so stupid and treat women so badly. We can boycott your over priced products.
This is regarding your commercial about men and portrays them as misogynistic and ignorant towards women. I have a daughter. I've taught her to depend on her self and depend on no man. Her mother is not around and never has been I have reached her as a man and she has turned out fantastic and awesome woman. I did not do this because I care about how she was treated. I taught her to be a straight shooter and to make her own way. She is attracted to masculine man like her father not incell wimps that you portray in your commercials. Men have buying power we make choices we build things and we can use our dollars to fight this lie that all men are lazy stupid and can't do anything.

I am wondering if extra blade in package is correct. When I release original blade, there is a silver/grey base attached to razor head. The extra blade in package is just the razor head. I.d/ serial # on blade is 09019231. It is just razor head...not the price that connects to rest of handle...what is this? The grey part is missing from extra supplied razor. Replacement.

I will attempt to attach photos but I open my sink cabinet to retrieve a can of Gillette Shave Foam. To my surprise there was shaving cream ALL OVER the inside of the cabinet. The can "leaked", not through the "nozzle" which I have had happen prior, but through the SIDE OF THE CAN, as if the cans' seam simply split apart.

I had to clean it up and left that day unshaven.

I suggest you do a little quality control and see if your can producer is cutting any corners.

Very disappointed that day with Gillette.

I'm very disappointed with the refund process. I purchased the heated razor for Father's Day and it didn't work. I returned it with ALL requested information on June 21st. The razor was received at the IFS-Returns Center on June 28th. My problem is I haven't received an email or any information concerning my return. When I called on July 2nd and 18th, I was told my information was not in the system yet. In addition, I was told it take 6 to 8 weeks for a refund. Can someone please explain why it takes so long to place return information in the system and get your money back. It shouldn't take a month for someone to receive a refund. If my husband didn't want this razor so badly I would NEVER do business with this company again. The fact that you can't do exchanges is obscure to me.

Hi
I Bought 5 packs of Gillette Mac 3 blades from Priceline Fountain Gate Shopping Centre.
About 12 months ago.
They were on special.
I am only getting a few shaves, maybe about 5 before the blades are no longer able to be used.
This is worse than half of what I usually get.
I've used Mac 3 for many years since they first came out.
I'm thinking that the reason that they were reduced so much in price could be because they were a "bad batch".
Can that happen? Or are they now manufactured differently, more cheaply?
Mike

Purchases the new hot razor and discovered it lacks the rear facing blade I've used on their other models to trim sideburns etc. When I requested return authorization, the form they sent specified refund by prepaid card with max of $200. First, with tax, they charged my credit card about $217, and their store policy - Google it-Gillett store policy- clearly promises that refunds will be by original payment method. Prepaid cards have extra charges and other limitations and are not same as refund by original payment method and can result in reduced amount. When I called their customer service I reached well meaning agents who do not have any authority to go beyond prepaid card scenario.

The approach of this company has become very high headed and complacent type.
I have been a sensor excel user for last more than 15 years and never had any quality issue until about a year back.
I lodged a complaint ( # 8524158) around mid-march 2019 and sent all related information and the used and unused cartridges (upon company's request) to the desired / concerned people.
The issue still exists and there has been no positive response yet except for" case has been referred to the relevant team and outcome will be notified upon being heard from them".
All my efforts to escalate the matter have been stone walled for the reasons best known to the company.
There is an absolute lull people concerned/ handling the matter are avoiding any communication.

I have used Gillette razors for years. I have now repeatedly seen your commercial with the tattooed woman shaving her arm - it is DISGUSTING! I have changed brands - and although they may not be a better razor I have no intention of using Gillette again. Clearly you have no desire to continue maintaining tried and true customers. Just call me disgusted, offended and alienated by Gillette.

I waited to see if Gillette management would regain its senses with regard to the transgender nonsense, but the latest ad depicting a father teaching his daughter to face shave indicates otherwise. Apparently the pretenders that make up only 1 or 2 percent of US population are more important than the (at least) 51% of the population who believe that homosexuality is an aberration and that homosexual acts are sinful. Yes, that's right only a small percentage of homosexuals buy into the leftist democrat and gay pride agenda.

In any case, I will never buy a Gillette product again. It is my fervent wish that the Gillette Company ultimately goes out of business. A sad outcome for a business that has been a part of Americana for so many years. Surely someone in your company understands that most of your customer's roots are in a Judeo/Christian, traditional (nuclear family) and Constitutional America. Though it may seem expedient to the decision makers in your company to vacuously follow the small but noisy anti-American secular crowd, there will be a reckoning . God is way bigger than Gillette, the noisy minorities and sly politicians.

You should read history. God always wins.

Chuck Dooley
[protected]

Hi Team,
I am unhappy with the recent quality of the Mach 3 blades. I regularly buy these for my partner as he shaves his head 3 times per week, and these were the best. Unfortunately, at least half the razors in each of the last 4 packs have left him cut, bleeding and grumpy! And not to mention out of pocket...Might this be a short term production issue or do we need to find an alternative brand?
Regards
Lisa & Charlie

The other day I was shaving when the handle to the razor snapped. The blades to the razor cut my neck. This scared me to think what could have happened. This razor was approximately 3 months old. Purchased at Walmart in Seabrook, NH. I have bought your product for years and never had any problems and have always been pleased with the quality of your razors. I am submitting pictures of my neck as well as the broken razor. John

I am disgusted with Gillette I have always used your products untill now I have just bought your so called new razor blade you have gone back to using 2 blades and a guard with this new razor it was on at half price at wilko
When I got home I was disgusted to find out that you have used the same handle as you have used before this is wrong as you can't get the blades so I paid almost £5 for 1 blade as I have got more than one of the same handle not fair and I ham going to change to another brand adsulutly disgusted looking forward to the excuse you give me and I will be putting this matter on social media very soon .