Glacial Energy of New Englad promised to save big on electric bill for companies. After a few months rates are doubled then they send a form for energy drop that states it will take a month or two do discontinue service, and customer service Senior Care Rep states that is it PSNH's fault not theirs. Not true PSNH says service immediately reverts back. I called NH Public Utilities Commission (Bob Rohnstock) he was very helpful. He said he would call them and I am not the first to complain. As a small business owner in this economy I am bothered that this company would take try to take advantage of business that might not pay attention to all bills that may increase slowly but substancially.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hostforjesus,
I can tell you that they are not a Christian company. Gary Mole is far from Christian. Where are you located? If you go to this site and type in your zip code you can get apples to apples rates that are available in your area.
www.EnergyPriceHub.com
You can also become an affiliate there and make money by sending this site out to your congregation and having them sign up accounts. There is no cost to you.
I prayed about it and decided to contact the sales representative who sold me on the Glacial Utility and they told me that Glacial Utility intentionally mislead me about what kinds of savings I would get and that they keep racheting up the electric rates. He said that he felt bad about how I was taken advantage of and that he was lied to by his boss.
I am done with these efforts of trying to beat the system and am sticking with PEPCO.
Please pray for our ministry.
Listen Pastor, I figured out what up. You been jacked by a DOUBLE AGENT. That cat aint working for Glacial Energy, he working for Pepco! You been getting phony Glacial Energy bills! They wanted to make you believe Glacial Energy was higher then Pepco so you would stay with Pepco! Glacial Energy is legit! GLACIAL ENERGY IS TOTALLY CHRISTIAN! Glacial Energy Cares program gives money EVERY MONTH to nonprofits including churches (hopefully not to them other religins). If you a Christian, Glacial Energy your friend. CHRISTIAN GLACIAL ENERGY BANGIN!
Gary Mole has done an amazing job running Glacial Energy. I think he should run for President! Ain't many people with his talents! Gary Mole in 2012!
It’s election day, the country’s in a hole
Only one man save us, his name is Gary Mole
We need Gary to lead, show us how it’s done
America’s best CEO knows how to have fun
Food stamps would include wine
Everybody be chillin, everybody be fine
Party all day from morning till night
Gary make everyone come together, black, brown and white
I received ANOTHER BILL from Glacial Energy. They charged me over 12 and a half cents per killowatt hour. I called up the salesman to complain and ask again why I wasn't switched and he told me there was a glitch and that he would take care of it.
He said that Liberty Electric Power is now part of the Glacial Energy fixed program only available to Glacial customers and that he could get me a guaranteed rate of under eight cents and that all the Glacial customers were taking the time to "lock-in" their "rates" since rates are low right now.
It seems crazy that Glacial would charge me so much money and then give me an offer to lock-in their rates at a lower rate. Something smells fishy.
I am the owner of an electricity brokerage in Texas. We have been in business for 8 years. A few years ago, Glacial came on the scene and started touting no contracts and the lowest pricing. What Glacial failed to tell their customers or most of their salespeople was that the lowest price was a variable rate program based on spot market pricing. During a large price decline period, such as [protected], variable rates looked great and outperformed fixed rate price options.
However, all of the risk inherent with volatile energy markets is placed on the customers that use a variable rate. A church with a tight budget should not use a variable rate product. If a bill doubles for a few months and this places a business at risk, then they should not use a variable rate. The salesperson should help the clients understand the risks of the different pricing options and help the customer enter into the appropriate contract (fixed rate vs. variable rate). Glacial Energy only pushed variable rate contracts with no exit penalties. There was no exit penalties b/c Glacial never purchased any of their customer’s future energy supplies in the wholesale market. Thus, if a customer left, Glacial was not left holding onto a wholesale contract for energy that they still had to honor.
Glacial’s approach was shortsighted and irresponsible. The Glacial approach is doomed to fail once energy prices bottom out and start to increase. Variable rates increase during these bullish trends and customers that had signed long term fixed rate contracts during low price periods will be better served. Glacial has been blight on deregulated electricity markets.
It is very interesting that the employees of this company (many if not most) know nothing about electricity or how the markets work. the business model of Glacial Energy is to hire any Tom, Dick or Mary to sell it's product. They want folks to sell their friends and relatives and badger small business owners. The pitch always ends so you can cancel if you want. A few notes to understand are : 1. Buying from the index (spot market) has it's pluses and minuses during the spring and fall prices are usually very good, the summer and winter depending on weather conditions (hot or cold) can be much higher. If you are willing to take risk there may be a reward. 2. most index products are based off of the RTO's of the utility so that anyone looking for the index price can find the number and verify it. The Glacial bill states that they use the Glacial market Price? Who sets that number the market...no Glacial. This is the only product on the market (that i know of) without a way to verify the actual prices on a monthly basis. Last the Index market in 2009 was a record low in 2008 was an all time high, so look at a 5 year average to determine if the index makes sense for your business.
I agree with Iluvmycustomers. I remember when I was brand new to the energy business and believed those pretty pieces of paper with nice pink and blue lines showing my customers that they could save money and add to their bottom line in a bad ecomony. NOT TRUE. As I learned the energy business, all on my own by the way, I realized they weren't honest. Some had low rates for a while. If you complained you got put on a "watch list" and then they would just lower your rates and raise someone elses to make up the difference. Their rates are not based on "the wholesale market of electricity". Their rates are based on nothing concrete. They have a laughable "Fixed adder" new contract with crazy language that says it's still based on nothing you can monitor yourself to keep them honest. They are out for money and then maybe they can get some company to buy the company and go off to another Island to do it all again. They already did this once in Australia you know.
Don't believe Glacial, feel bad for the hundred of sales people that call you each day. They want to keep their jobs and don't know any better.
I read about the Glacial Power deal on this website and was suspicious for asking for a price quote, but when I got it back it said that I could save tens of thousands of dollars, so I signed up. Free $$$ what's not to love w/no contract? The Glacial Power Business Developer also saved me over 15% by signing up my house with Verizon Power.
I'm a numbers person. And when I'm promised and guaranteed that I will save 17%, it's a "no-brainer."
I'm thinking about becoming a Glacial Power and Verizon Power Agent. Saving money is great.
Happy Customer
I guess you don' t read to well regarding the information on this site. It isn't about what they say on paper it is about what you will be billed in a few months. For a true low rate from all the suppliers in your area go to www.energypricehub.com
I am in 12 month contract. Does anyone know if they enforce their penalty fees if you cancel?
What does it say the penalty fee is? I never heard them to have a fee.
They do not charge a fee if you cancel
After cancellation close your account as they will try to milk as much as they can
Refuse payment and they will lower the rate
I have a 12 moth contract and it states I will owe them 3 months if I cancel. Do they enforce that or do I have a legal claim not to pay them if they are overcharging me.
As a Christian and follower of Jesus Christ, I can no longer advise anyone to do business with Glacial Energy. I came in with lots of hope and belief that I was doing the right thing because "we had AFT billings and bought directly from the generators grid" but I founds out that this was untrue. My Regional Director claimed that he believed in Jesus, but lied to me and caused me to STEAL from CHURCHES, MINISTRIES and OTHERS. He SPIT on Christ.
Glacial Energy is filled full of LIARS and THIEVES. The leadership does not care about anyone and from the top down they LIE LIE LIE! I have heard that some of the leaders of the companies are in jail or heading to jail for fraud. The people at Glacial would abandon their wives and children and walk away from the Spirit of God in persute of hedonism, money, drugs and harlotry.
Anybody who works for Glacial Energy is crucyfying Jesus and spitting on him that works for Glacials' Energy. You, my other employees, bosses, and others. SHAME ON YOU FOR BEING A TOOL of SATAN. I rebuke you thieves.
I am telling all my people I signed up to go back to the utility.
Another bill and another theft of the Lord's work. This is a real shame that they decided to increase the rate. People, and especially Churches, I beseech you not to enroll with Glacial Energy. They will empty your bank account.
Glacial is 100% a scam. First off they’re banks are located in the Virgin Islands (off shore). They require ACH payments which means that REQUIRE access to your bank accounts for payments. There is a real index and a glacial (fake) index. The real index is where glacial buys their power and the glaicial index is their made up price they sell the power to their unfortunate customers. That spread is where they make their money. They tell their reps that they are only making 3 mils but in reality they are making two or three pennys per kWh because they charge the customer the highest rate possible for all 24 hours of the day. As you know the index is an hourly product, so again, Glacial will charge their customers the highest hourly price for that day ALL 24 hours.
Glacial is also what is know as a ponzi scheme and we all know that ponzi schemes eventually blow up. The reason Glacial is a ponzi scheme is because they have to charge a price higher than the actual index price to make money. If they actual index price blows up to 15 cents, then glacial will have to charge 18 – 20 cents in order to make money. Rest assure, the real index will one day blow up. If a customer then goes from paying 7 cents to 20 cents the next month they will call the bank and suspend the ACH. When this occurs it will occur for all customers at the same time. If all customers then cancel with glacial at the same time then glacial will be left holding the bag on millions and millions of dollars of power that they will essentially have a margin call on from the ISO. If there is no accounts receivable for that month they they will go belly up that fast. It will only take ONE bad month on the index for glacial to go BK!
Again, if you do not financially hedge and fix your rate then there is a tremendous amount of risk on both the customer and the supplier. Just ask Franklin Energy (now out of business). This is the reason why Glacial requires ACH. because without it, if their customers ever decided to not pay, they would be left holding the bag on millions and millions of dollars worth of power. With the ACH they can just take what they want at any time. They turn their customers into theyre own personal piggie banks
so again, in my professional opinion, glacial is 100% a scam.
They own ZERO generation! they do ZERO hedging. You think the risk of an index blow up is on their shoulders? heck NO! its on the customers.
Let me repeat: You think the risk of an index blow up is on their shoulders? heck NO! its on the customers.
Oh and if you work for Glacial guess what. They lie to you to. They make 2 or 3 penny's per kWh per deal not 3 mils.
Good Luck!
I feel for you reverend. I worked with a liar, and scummy director who everyone said cheated on his wife along with feeling excited about ripping people off and lying to them. This guy claimed to be a christian. I encourage any future employees and customers to STAY AWAY from Glacial Energy, Mr. Gary Mole, Mr. Steven Kraemer, and Mr. Jeff Ott. They are there to steal from you.
Glacial typically charges high administrative adders. The norm in the business is to charge a 3-7 mill administrative adder.
Glacial will charge a standard 30 mill adder. When trouble arises within the company they will charge upwards of 80 mill adders with the hopes that customers will not pay attention to their bill.
The funny thing is that Glacial boasts about having no contract when in realty having a contract is the most important thing in protecting customers. You can get the same product from WGES. WGES offers a month to month indexed product that require you to sign a contract. The contract discloses WGES's margin on the deal and they are not allowed to alter it.
Companies such as Glacial, Commerce, and Veridian will not have contract so they can manipulate their margin and participate in price gouging.
Personally I feel an index product is a the best product for price savings. You don't have to pay the premium that goes along with a fixed contract.
Typically with a fixed contract you will pay about 9 mills of a premium charge. You also have to try to time the market with a fixed contract. I would say 90% of the time an indexed product will out perform a fixed contract.
Fixed contracts are great for budgeting and that's what they are used for. The aren't really designed to beat the utility and capture the most in savings.
My former Glacial Energy sales person recently gave me a contract for Washington Gas and Electricity at fixed rate of 3 years for .0771. He told me that it was a special deal that they put together for all Glacial customers.
I think that you should all consider the Glacial Energy fixed Washington Gas and Electricity contract rate than their variable rate, which averaged over 13 cents for me.
I was just walloped with rates that were nearly 30% higher than they quoted me. Isn't this fraud?
Glacial Energy changed my life
Makin big coin, eatin McRib wit my wife
Switch to Glacial and save big money
Ha Ha Ha them forecasts is funny
You got your bill and rates was high
You was surprised and asked me why
I told you rates was comin down
Big savings is comin around
Next bill rates was even higher
You said wa sup, why you a liar?
I said chill homie, ain’t no guarantee
Except nice commission - for me!
Did you know that Glacial Energy has an employee who's job is to look for Glacial Energy complaints on boards such as these and write posts posing as a happy Glacial Energy customer (since none really exist). They go through sales reps like toilet paper, are being investigated in New Hampshire for fraudulent activity, and were dropped like a hot potatoe after by the National YMCA after becoming their "official partner".
Glacial goes through reps like toilet paper? That ain’t legit.
Some reps just ain’t a good fit.
Customers listen to me because I know the deal.
Don’t go with fixed rates, they there to steal.
I’m a playa, they buy Glacial from me.
Customers ain’t want high fixed rate fees.
We sell all day and party all night.
Saving customers from fixed rates, which just ain’t right.
Now I got my commission, takin my girl to Taco Bell.
Thank you Glacial Energy, world’s greatest product to sell.
Another of our properties was given a quote by Glacial Energy and it said that the average rate was 2 cents lower during the previous 12 months than it was on our last months bill. Smelling bait and switch I quickly called up the business manager that gave us this deal and he actually recommended a contract with Hess and gave me a GUARANTEED RATE which was lower than the FAKE rate that Glacial Energy gave me. He also said that his old boss wanted to start a lawsuit against Glacial Energy and that they were encouraging all Glacial customers to find another energy utility.
You need to stay away from Glacial Energy.
As a currently employed Business Development Manager with Glacial Energy, I can tell you that Glacial Energy is a scam. Our quotes are deliberately misleading.
I continue to sell their electricity because I like the salary and benefits. But since I hate to see people get ripped off, I make sure that most businesses do not stay with Glacial Energy for very long.
Like other employees (and even managers, or so I hear), I future customers with a good fixed contract at the time of their enrollment with Glacial Energy, so they sign two contracts at once. It goes into effect a few months after they enroll with Glacial Energy. I sell it as "rates will be low for the next several months, but let's lock in your rates before the summer rate spikes." It’s easier than letting them know that this POS product will soon explode, and if that doesn't work, I have my contacts at other suppliers contact them directly and manage the sale.
They are only stuck with Glacial Energy for a few months and as a side benefit, I enjoy seeing the heat come down on local management from the Finley's because of terrible customer attrition and terrible sales. It’s hilarious to watch it unfold…. But I’m nervous that I’ll soon be axed along with everyone else because we do nothing here that the telemarketing team couldn’t do more effectively and for less money in the Virgin Islands.
I learned how to bilk others from the very best.
Fixed rate companies everywhere
Pissin on they customers – you know they just don’t care
I can’t take they smell
I can’t take they noise
Don’t let em take yo money
Now you got a choice
They like Rats in the front room, roaches in the back
Beatin they customers with a baseball bat
Glacial Energy gonna save you, make your energy dollars go far
Losin all yo money with fixed rates, and they repossess yo car
Don’t push me cause I'm close to the edge
Fixed rate companies want off wit yo head, ah huh-huh-huh
It's like a jungle sometimes it makes me wonder
Why fixed rates make they customers go under
I disabled and cant see good and glacial energies told me I save 25 persent off bill and pay half the utility rate gerantee and give 1 per ent to I do it, I trust him and takes my bank account secret numbers and drains my account with a rate that was double 4 cents higher than promised and more than before I call glacial energy business card 15 times and no answer and ask cancel and call and call and call but next one lot higher I called up to ask about glacial donation from my store and they said their was not one so glacial never gived the donation and they continues to take all of my money from my account. i cant stop high fees that hit me with high rates and cant pay credit card for my cat, surgery what do I do since I was told that I need to stay for year I am very scared and don’t know what I got myself into glacial energy scam please help no more money in account and I own struggling store and am disabled and cant afford high bills and sky high rates scared and cat needs care what to I do really scared help i was scammed and call glacial card and no one answers or return calls when ask for cancel please help
glacial is most likely a complete scam, it is in part owned by donald ray bernard of texas. Mr bernard was a lawer who was disbared for mis handling of client funds in a fairly elaborate scam to bleed an elderly client dry. then moved on to wulf international. google search wulf international http://drbblog1.blogspot.com/.
I was there when donald ray bernard slickly mis apropriate another companys 500, 000 to start glacial energy, Glacial consists of Gary mole, please just google his name no more need be said, Donald ray bernard who was dis bared in texas for stealing funds from an elderly client, and convicted by the state of texas, his next scams were Wulf international, prosecuted By Jeff Tomas of the US SEC denver office for selling stock on false claims, The third is peter koek an alchohal soaked looser with money who bernard conned into investing just before he was deport after facing weapons and drug charges. I keep files on these clowns and would gladly forward them to your state Attorny general or SEC prosecutor. just write felixthecat222@yahoo.com
My rates continu to go through the moon. I paid 14 cents last month, hurt bad. can't cancel glacial energy scammed. tryed to call salesperson and no response. glacial energy scammed me and am closing bank account. DO NOT GIVE GLACIAL ENERGY SECRET BANK ACCOUNT INFORMATION! Called better business bureau and complaints to glacial energy millions and they said to call utility service comission and file scam watch complaint. took advantage of me. wont cancel service after 100 messages
Scam glacial energy. theft.
The included link points to a complaint in a lawsuit, which has been filed against Gary Mole and Glacial Energy which outlines a case of fraud, conspiracy, negligence, misrepresentation, and unjust enrichment.
http://www.scribd.com/doc/54256804/Gary-Mole-and-Glacial-Energy-Fraud
This link leads to a complaint in another lawsuit filed against Gary Mole and Glacial Energy, outlining a case of fraud, misrepresentation and anti-semitic verbal abuse.
http://www.scribd.com/doc/54277260/Gary-Mole-and-Glacial-Energy-Continued-Fraud
I cancel the contract and went back to BGE. Waste of money, this is a fraudulent company. No savings at all, spent a lot of extra money before realizing what was going on. Stupid me for believing in what the sales rep said. I hope they'll go out of business soon.
I paid triple 3XXX of what the Glacial electricity quoted me. They said I would save $10, 000 and I overspend more than then utility by $10, 000.
I have contacted a lawyer, who says it is fraud and bait-n-switch and that I should file suit.
DO NOT BELEIVE GLACIAL ENEGY SLIMEBALLS. THEY LIE AND STEAL AND TAKE MONEY.
Personally, I think that all current and former Glacial Energy customers should band together and file a class action lawsuit and formalized complaints in every state where Glacial Energy does business.
Sellin for Glacial and livin large
No place for all my money, had to buy me a barge
Big Macs, McNuggets, I got coin to eat
Fixed rate companies feelin the heat
Competition lies, says Glacial bait and switch
Impossible suckas, cause Glacial makin me rich
Now Glacial sellin natural gas
Cooked fixed rate companies is comin in last
Fixed rate companies take an ax
And give they customers 40 whacks
Glacial Energy the best – fixed rate companies is done
They leavin the market, Glacial got em on the run!
Go Glacial Electricity!
Go Glacial Natural Gas!
Glacial Energy Keepin it Legit !
I started in oct 2010 and my rates have doubled until I called to complain and they gave me a $350 credit and was going to make my rate at .01c/kw over what they are buying it. The problem is you dont know what the rate is until you get your bill. They promised savings and THE NUMBERS prove that it is NOT true. If my next bill is up again I will switch back! I went from .06c/kw to 12c/kw in 7 months and they blamed it on the rate caps that came off in Pennsylvania. The company duquesnelight I had before has a fixed rate of .072c/kw so how is it higher with Glacier. The worst is not knowing what your rate will be!
Small Business Owner Pleasant Hills Pa
PABUSINESS OWNER:
You need to understand the Glacial Index and let it work and do the math. For example, since you paid 6 cents one month and 12 another and 17-20 (summer average is Glacial Energy), you divide that total by 3. Therefore, 6 + 12 + 20 = 38 divided by 12 months is 3.5 cents will be your average. That's how you derive the savings. People say Glacial is a scam with misleading quotes, but those people just don't understand the mathimathics and how you divide the average to arrive at the quotient (or yearly savings average). That means that if you use 1, 000, 000 KwH you will save $27, 000 per year or 7.2-3.5 times 1, 000, 000 over a year.
Here is my rap.
Yo, I'm a pimp and I sling energy
Not no doozy but a "gingerly"
I want mad comission and you want low rates
Then we meat if you fine like kathy bates
Bangin on doors and banging hos
I sell all day cuz I drink no doz
Stay with Glacier and saves pennies
That's what I say to my customer a "Dennies."