On Oct 19th I had a charge of $44.77 from U-Haul. Now since I couldnt get off work my driver/mover was unable to use my card at the corporate we were going to have him get truck in his name since he was driving anyway and would use his credentials. If the rental fee itself could be added to my card fine if not I would reimburse Kody Kimmons later. Now nowhere was it disclosed that MY bank would add a $75 deposit! not U-Haul. To further add insult they have my card which I wasn't present for to use as a responsible card for the driver. Now 4 days after the return of the truck I get email addressed to Kody that there are further charges, 4 days later. 2 days later find it its $1400 in damages but no explanation. To this day, no explanation. Then I got another email [protected]@46 was being taken for some charge. but this was in an email to my inbox to Kody Kimmons. I shouldn't be anywhere in this even though it was my stuff my mover rented the truck not me. Yet the bank holds the $75 and trying to take additional charges off my card. The original agreement which is attached was canceled.
Reservation #: [protected] U-Haul Contract [protected]
Claimed loss: $75 plus the original $44.77
Desired outcome: above + punitive since they held my food budget against anything disclosed to me.