Goodwill Cargo Qatar’s earns a 1.4-star rating from 10 reviews, showing that the majority of customers are dissatisfied with their shipping and logistics services.
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Damaged cargo iteams door to door courier
IDG NO999-4900
Cargo send date:02/7/2022
Received on :13/08/2022
Due to improper package handlining the inside items were damaged and not able to use , not getting proper response for the compline regarding the damaged items how it's happen and further procedure and i lost the items and courier charges
Desired outcome: I want to get the refund amount of the damaged items
Product and service
I came to india from qatar, i send some of my product to india from Qatar with help of goodwill corgo and i had received my product today evening, after opened the parcel lots of my products, things and gadjets, dresses, eatables are missing. This was a biggest scam and biggest crime. So mind it...
If anybody needs to send your products by cargo dont use goodwill cargo company..
Shipping service
Worst cargo shipping company ever existed! unfriendly staff.. Delayed shipping.. Unprofessional at all.. My items were mostly broken when my cargo arrived. Worst!
Is Goodwill Cargo Qatar Legit?
Goodwill Cargo Qatar earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Goodwill Cargo Qatar. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Goodwill Cargo Qatar's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Goodwillcargoqatar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Goodwillcargoqatar.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Goodwill Cargo Qatar has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 10% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Goodwillcargoqatar.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The goodwillcargoqatar.com may offer a niche product or service that is only of interest to a smaller audience.
- Goodwill Cargo Qatar protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Damaged goods
Hi,
I've sent parcel from Qatar to India on July second week, tracking number 5363 by goodwill cargo, at the time of sending they promised delivery within 45 days, unfortunately I received it after 110 days and all the things I've sent are damaged because of their unprofessional way of goods handling and delayed delivery
cargo service
I had sent some cargo to india from qatar through goodwill cargo, upon reciving the items most of the glass items were damaged, I had specifically informed them regarding the glass items, after the damage I contacted them but they are not responding, the agent delivered their cargo in india was handling it very badly, there was only one to deload boxes weighing around 50 kg
Read full review of Goodwill Cargo Qatar and 2 commentstravel service
My brother sent a cargo on 27th may 2019.still we haven't received the cargo.They told us 2 weeks back that our cargo went to customer clearance and it's done, it will on the way to delivery. I called overthem on 1 week back again and they told us previous cargo is not ours. So it will went to custom clearence and will deliver by 20th July. Yet we haven't received any information about our cargo kindly help us on this issue.
Please find the cargo details
Document Number: 1456
cargo sent july, 2016 but still not delivered august 15, 2017
Beware of this company. They say "As an autonomous freight forwarding company with an international network system, Goodwill Cargo has been found on a host of principles, professionalism, quality, and enduring dedication to you, our prized customer." But they lack in all these areas of principles, professionalism, quality and enduring dedication to the so called "prized customer". Customers aren't their focus. Money is their focus. My sister and her family used this company's service way back in July, 2016 and it's been over a year now and my sister hasn't received her cargo yet. They are constantly trying to reach out to this company but of late they have not been responding to any calls or emails. The company is not bothered when they were told legal action will be taken if the issue isn't sorted out ASAP. Please read the reviews of this company and utilize their service at your own risk. This company should not be in the business industry. We are figthing for justice and we do not want any others to be in a similar situation.
Undelivered/missing cargo - receipt no 999-3362
To,
Ministry of consumer protection department,
Doha - state of qatar (Ag).
Attention: - director
Subject: - undelivered/missing cargo - receipt no 999-3362
Dear sir or madam,
This is to notify to the desk of honorable director for subject matter, after my employment service ended, I sent total 10 cartoons of sea cargo to hyderabad, telengana, india; thru m/s. Goodwill cargo, located in mattar qadeem (Old airport road), near tea time above jelebia restaurant, dated on 02nd august '2016 which was collected from ezdan village 3, wakrah and unfortunately they have no delivered my cargo till date.
We are in frequent contact with those people via emails and sending our relative to their office to ensure to get my cargo deliver, unfortunately they are coming up with different excuses, however when we tried to speak hard to them they are bluntly saying do what ever we want or take legal action we don't bother.
Therefore, my heartily request to the honorable director to look into this matter and help us out to get our cargo deliver or any other alternative solution.
Your usual cooperation will be highly appreciated.
Thanks & regards,
M f khan
Damaged Sea Cargo
I send 65 cartoon Boxes of house hold items, used electronic gadgets furniture, oven and cloths approximately 2400 Kilo through sea cargo from Qatar with Two wooden boxes measuring 5X5X5 feet volume exclusively for valuable items on 18-05-2015 through Goodwill Cargo to India. Address: GOODWILL CARGO. Mathar Kadeem, Old Airport Road, AL Ahli Bank Building, Doha, QATAR. P.O Box 6679. Tel: [protected] Mob: [protected] Goodwill Cargo sea cargo invoice number 888-6162. I paid 30000 Qatari Riyal (9000 US Dollar) for Door to Door service I received 61 cartoon of cargo in completely damaged condition, my new cooking range oven micro wave oven music sets are complete damaged. Goodwill Cargo did not send cargo in wooden boxes. Two set of ward robs, chest drawer, dressing table, computer table dining chairs all teak wood items bed mattress are broken and unused condition. send 100 damaged goods picture Total worth of damaged goods is 46000 Qatari Riyal (12600 US dollar) Still I have to get 4 more boxes cartoons of goods since six months. Since six months I tried to contact Goodwilll Cargo official in vain. Goodwill cargo avoiding my call from India and neither responding nor replying my mail. In the month of July 2015 they promised to send investigation team to my residence in India. Since six month I spend 6000 Qatari riyal (1500 US dollar) for telephone. I lived in Qatar 24 years. My residence permit number was [protected]. My email [protected]@yahoo.com
Bad Service
I have been trying to get Goodwill Cargo to send my freight from Qatar to NZ for over 2 months.
I checked the quote the company had given me 4 times (this includes the day they collected and weighed my boxes), it was always consistent and this is what I budgeted for. Now I return from travelling to find they won't send it unless I pay them more. So, I have no choice but to pay them. However, they say they don't have the facilities to process a credit card payment and they won't send me their bank details (although they keep saying they will).
I have sent many emails- most of which they ignore and am spending a fortune on international phone calls. They never return phone calls if a message is left. They have never apologised or admitted that they have made a mistake in any of this process, they just say that if I don't pay the extra I can't have my belongings.
I am frustrated and angry but seem to have no recourse. I will have to continue dealing with these horrible people until (hopefully) I receive my belongings.
Beware!
The complaint has been investigated and resolved to the customer’s satisfaction.
Reminder... Update A. S. A. P
Dear Sir, With due respect, this letter has been written to inform you that I have placed an order through your website 3 weeks ago. I have also paid the amount book shipment by air still, I have got no response from your end.
Attached shipment details for your reference.
I didn't received from cargo two months later... They told fake information... All staffs no response and no responsibility I felt bad 👎 please coordination it's very urgent before 10th july i want this cargo...
Id no -999 5906
Home - pathanamthitta
Hi I sent 2 boxes through express sea cargo on 29 March 23 from Mughwlina Doha Qatar to Mumbai still not received and no one replying after Airport Rd office inquiry also.
ST CARGO was fast than Goodwill Cargo Qatar... so I give it a 2/5 star
These guys are never specific... About the charges we paid twice and the staff is so not educated in terms of services they are fraud we got charged double and then when delivered the package many things were broken and the delivery team also demands a money for the delivery at the door step creating fuss worst company ever to deal with
Didn't delivered my two boxes house hold items send by goodwillcargoqatar . Shipment receipt No. 888-3985 picked up by company on 18/06/2015
Goodwill Cargo Qatar Reviews 0
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Overview of Goodwill Cargo Qatar complaint handling
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Goodwill Cargo Qatar Contacts
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Goodwill Cargo Qatar phone numbers+974 44 626 549+974 44 626 549Click up if you have successfully reached Goodwill Cargo Qatar by calling +974 44 626 549 phone number 3 3 users reported that they have successfully reached Goodwill Cargo Qatar by calling +974 44 626 549 phone number Click down if you have unsuccessfully reached Goodwill Cargo Qatar by calling +974 44 626 549 phone number 0 0 users reported that they have UNsuccessfully reached Goodwill Cargo Qatar by calling +974 44 626 549 phone number100%Confidence scorePhone & Fax+974 33 188 200+974 33 188 200Click up if you have successfully reached Goodwill Cargo Qatar by calling +974 33 188 200 phone number 4 4 users reported that they have successfully reached Goodwill Cargo Qatar by calling +974 33 188 200 phone number Click down if you have unsuccessfully reached Goodwill Cargo Qatar by calling +974 33 188 200 phone number 3 3 users reported that they have UNsuccessfully reached Goodwill Cargo Qatar by calling +974 33 188 200 phone number
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Goodwill Cargo Qatar emailssales@goodwillcargoqatar.com100%Confidence score: 100%Support
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Goodwill Cargo Qatar addressP.O Box 6679, Doha, Qatar
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Goodwill Cargo Qatar social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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